Direct Investing Business Management & Program Delivery Intern / Co-Op (Winter 2027)

Job description

Role Type: Internship/Co-op Work Term: Winter/Term 2 Work Location: Toronto, Ontario, Canada Hours: 37.5 Pay Details: $48,000 - $68,000 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Job Description: DEPARTMENT OVERVIEW TD Direct Investing is Canada’s largest direct investing brokerage, empowering self-directed investors and traders with its full spectrum of powerful solutions and innovative tools to manage their investments with ease and confidence. As Canada’s leading direct investing brokerage, we have a proud heritage of innovation that is driven by the fundamental belief that independent investors deserve better. We remain passionately motivated by this belief and are committed to putting clients first, creating legendary employee experiences, and achieving superior results by working with integrity. The Business Management & Program Delivery team plays a key role in the Direct Investing National Office. The team is responsible for driving operational excellence, controls management and the simplification and elevation of both the client and colleague experience. This dedicated team of subject matter experts provide guidance and representation on all programs and initiatives impacting Direct Investing Contact Centre and High Value Distribution Teams. JOB DESCRIPTION Reporting to the Senior Manager, Business Management & Program Delivery, the successful candidate will play a key role in driving operational excellence, controls management, process simplification and client-centric execution of regulatory, strategic and remediation initiatives through data-driven decisions. Key accountabilities will include: Collaborate with cross functional teams across the enterprise to execute with excellence, reduce business risk, and improve client outcomes. Leverage data analytics tools and techniques to extract, transform, and analyze datasets, generating actionable insights that inform risk mitigation, prioritization and business decisions Develop, maintain, and deliver structured analysis and concise proposals, often in time-sensitive circumstances, for an executive audience Build robust processes and documentation in support of audit, regulatory and control requirements Enhance and maintain multi-program roadmap of remedial, regulatory and strategic initiatives, along with supporting business cases, if applicable. JOB REQUIREMENTS Specializing or majoring in business/finance, analytics, data, risk management or related fields Familiarity with financial markets and hands-on experience with TD Direct Investing products and services, such as WebBroker, Advanced Dashboard and TD Easy Trade app would be preferred. Strong data analytics skills to extract, analyze, and visualize data for business insights with high attention to detail Strong analytical capabilities: the ability to understand complex problems and have them translated into comprehensive solutions Familiarity with Microsoft Suite, particularly PowerPoint and Excel Strong presentation and communication skills (verbal and written) Ability to work in a team environment to drive solutions forward. Ability to independently manage deadlines in a fast-paced workplace with changing priorities and deadlines Who We Are TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more Additional Information: We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best. Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. We look forward to hearing from you! Language Requirement (Quebec only): Sans Objet