Director, Americas Store Planning and Construction

We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what’s possible. At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands – Coach and Kate Spade New York – was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen. We’re always on a journey to becoming our best, but you can count on this: Here, your voice is valued, your ambitions are supported, and your work is recognized. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity. Job Title : Director, Americas Store Planning and Construction Reporting to the Senior Director, Construction, the Director, Americas Store Planning and Construction leads the regional team responsible for Coach stores from early project definition through opening and closeout. This role provides strategic and operational leadership across the North America portfolio, ensuring disciplined execution of scope, quality and design intent in alignment with PMO schedule governance and Commercial Construction budget controls. The Director leads and develops Construction Project Managers and Assistant Managers and connects Architecture, Visual Merchandising, Finance, Corporate, market, and operational partners. The role develops project feasibilities using the Commercial Construction cost baseline, establishes delivery standards, and drives consistent execution. The Director partners with the PMO and the Sr. Manager, Construction Commercial Management & Purchasing to align execution, schedule governance, risk, opening readiness, budget controls, purchasing and reporting. Leadership and Team Development Lead, coach and develop the Coach construction delivery team, including Senior Project Managers, Construction Project Managers and Assistant Managers responsible for planning and delivering projects across the United States, Canada, South America, Wholesale and Travel Retail. Set clear priorities, performance expectations and accountability standards across the team while balancing workloads and aligning resources with portfolio needs. Provide ongoing guidance, feedback and development opportunities that strengthen project management, construction, financial and leadership capabilities. Foster a collaborative, high-performing culture focused on ownership, effective communication, quality execution and compliance with approved operating standards. Portfolio and Project Delivery Direct the planning and construction of new Coach stores, renovations, relocations, temporary stores and enhancements across the United States, Canada and South America and within the Wholesale and Travel Retail channels from project handoff through store opening and physical completion. Establish portfolio delivery priorities and execution strategies, partnering with the PMO to align project plans with the PMO-owned integrated schedule, milestone governance and approved opening requirements. Monitor construction progress, schedule performance, quality and compliance with approved design intent, project requirements, applicable codes, permits, landlord requirements and Coach safety expectations. Provide senior-level direction and timely escalation support for complex site conditions, schedule constraints, contractor performance concerns and other project-delivery risks. Establish performance expectations for general contractors, architects of record and construction vendors and direct corrective action when performance does not meet Coach requirements. Review bid analyses and Project Manager award recommendations, confirm alignment with approved scope and ensure bid or award exceptions are escalated in accordance with the approval matrix before Purchasing executes the award. Hold the Project Delivery team accountable for executing within approved scope and budget. Direct scope-control, value-engineering and mitigation decisions and escalate commitments outside delegated authority. Oversee quality-control turnover and completion of outstanding construction work. Provide the physical-completion confirmations required for PMO post-opening tracking and for Commercial Construction and Purchasing to complete financial and administrative closeout. Feasibility Budgeting and Cost Partnership Lead and approve the development of project feasibility budgets using the current cost baseline developed and maintained by Commercial Construction. Ensure project-specific scope, site conditions, schedule assumptions, allowances, exclusions, contingency and known risks are complete and documented. Validate feasibility completeness, document material baseline variances and present feasibility budgets for required leadership and funding approval. Participate in Commercial Construction's weekly project budget reviews beginning 30 days before construction start and continuing through closeout. Provide scope, execution-risk and mitigation inputs at the formal preconstruction, midpoint and closeout checkpoints. Remain accountable for project scope, execution decisions, vendor commitments and change impacts within the approved budget while Commercial Construction independently owns budget controls, forecasting and financial reporting. Ensure Project Managers validate scope, business need and percent complete for purchase orders, change orders and invoices before Purchasing enters or processes approved transactions. At completion, confirm the approved construction scope is complete and no known construction exposure remains. Support Commercial Construction's financial closeout and Purchasing's final invoice and purchase-order closure. Cross-Functional Partnership Partner with the PMO to align Project Delivery priorities with integrated schedule oversight, milestone governance, survey coordination, permitting oversight, risk mitigation, opening readiness and executive reporting. Partner with the Sr. Manager, Construction Commercial Management & Purchasing to apply the current cost baseline to project feasibilities and align project risks and mitigation with independent budget controls, forecasting, purchasing and financial closeout. Maintain clear decision rights and operating cadences across Project Delivery, PMO and Construction Commercial Management & Purchasing so schedule, scope, cost, procurement and opening-readiness decisions remain connected throughout the project lifecycle. Ensure Project Delivery owns contractor and vendor completion of corrective work. Partner with the Assistant Manager, PMO, who owns punchlist, Day 2 and first-year warranty intake, tracking, follow-up, escalation and closure reporting. Collaborate with Business Development, Architecture, Visual Merchandising, Operations, Information Systems, Finance and other partners to align scope, schedule, budget and opening requirements and translate design intent and business objectives into executable project plans. Operational Excellence Implement and sustain approved policies, procedures, controls, tools and reporting standards established by the Senior Director. Maintain required compliance evidence and complete corrective actions resulting from PMO operational reviews. Maintain consistent project documentation, status reporting, risk records and decision evidence across the Project Delivery team in accordance with approved standards. Support PMO operational self-audits and Project Management Plan (PMP) compliance reviews by providing complete documentation, responding to findings and implementing corrective actions within Project Delivery. Provide lessons learned and project-performance data to the Senior Director and Sr. Manager, PMO to support continuous improvement. Implement approved improvements and monitor adoption within Project Delivery. Qualifications Bachelor's degree in Architecture, Construction Management, Engineering or a related field or equivalent relevant experience. 12+ years of progressively responsible experience in retail architecture and construction, including work across multiple countries and business channels. Demonstrated experience leading and developing Senior Project Managers, Project Managers or comparable professionals and directing large, dynamic construction portfolios across multiple geographies and business channels. Experience leading feasibility development, evaluating cost and execution risk and delivering projects within PMO schedule governance and Commercial Construction budget controls. Working knowledge of construction safety expectations, permitting, code compliance, landlord requirements and contractor performance management. Excellent communication, interpersonal, organizational and time-management skills with a collaborative leadership style and strong coaching capability. Preferred Qualifications Experience managing large-scale retail portfolios across multiple countries and across Retail, Outlet, Wholesale and Travel Retail channels. Proven success developing and promoting high-performing teams. #LI-DL1 #LI-HYBRID Our Competencies for All Employees Courage : Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity : Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer Focus : Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity : Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty. Drive for Results : Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Interpersonal Savvy : Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Learning on the Fly : Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers Strategic Agility : Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Developing Direct Reports and Others : Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams : Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at 1-855-566-9264 or Visit Tapestry, Inc . Base Pay Range $150,000.00-$175,000.00 Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of U.S Corporate Compensation & Benefits.