Director, Analyst Relations

Job description

Enterprise AI is moving from pilots to production, and the constraint is no longer the model — it's the data. Agents are only as good as what they can sense, trust, and act on in the moment, and real-time, event-driven data is becoming the foundation every serious AI system runs on. Solace is the leading real-time data platform for the enterprise AI era. Established enterprises worldwide — including RBC Capital Markets, Bosch, Heineken, PSA Singapore, United Airlines, Schwarz Group, and hundreds more — have built their business around Solace to enable intelligent, real-time experiences, modernize their application and integration landscape, and create seamless digital journeys for their customers, partners, and employees. So, the next time you drive a car, order furniture online, fly in a plane, check your bank balance on your phone, your positive experience could be a direct result of our technology—and your hard work! About the Role In this key position on Solace’s marketing team, you would be a sole AR practitioner and inherit an established industry analyst relations program but also be expected to both innovate and expand the program to new audiences with a strong focus on introducing Solace as a leader in bringing real-time data to the world of AI and agentic applications. Solace’s AR program has strong inbound and outbound aspects. The inbound AR program leverages analyst research and opinion to clearly convey technology and business trends and market information to internal stakeholders. The outbound AR program focuses on developing strong relationships and conveying our Solace story, capabilities, and competitive differentiation to analysts from tier-1 and tier-2 industry analyst firms. We are looking for an experienced AR professional who wants to take an established AR program and bring it to the next level. You would get to work with market leading technology, customers who absolutely love our technology, and a leadership team that believes passionately in the benefits of an excellent AR program. The individual in this position will establish and maintain strong, positive relationships between Solace and industry analysts, and collaborate effectively with marketing, development, product management, alliances and sales to create and implement highly effective analyst relations programs. We are looking for a senior, motivated and enthusiastic team player, with a combination of technical chops, storytelling and operational excellence. If you meet that description and want to build a world-class analyst relations function in a fast-paced, best-practice obsessed global marketing team, we’re looking forward to meeting you! What You’ll Do Working with stakeholders, to design an outbound analyst relations program including tiering the firms and analysts. Execute on a tiered outbound analyst relations program to ensure proactive and results-oriented communication with all analysts. This includes building and/or deepening our relationship with key analysts from top firms through high touch activities, as well as building volume-based communications programs targeted at 2nd and 3rd tier analysts. Cultivate analysts who can serve as positive references, as well as leverage analysts for Solace communications through reprints, sponsored whitepapers or surveys, speaking engagements, and webcasts. Engage as a credible spokesperson for the company and proactively communicate relevant news, information and product developments to the analyst community. Provide executive communications support including presentations, briefings, and talking points to assist with the development of communications. This includes extracting relevant information and data from analyst reports and surveys. Manage the analyst evaluation calendar and strategy, owning Solace's participation and positioning in Gartner Magic Quadrants, Forrester Waves, IDC MarketScapes, and equivalent reports — including briefings, submissions, demos, and fact-check responses. Own the AR budget and analyst-firm relationships, managing subscriptions, inquiry/advisory seats, and contract renewals with Gartner, Forrester, IDC, and other firms, and optimizing spend against program priorities. Actively synthesize content and share knowledge and insight from analyst reports and data to team members across the company. What You’ll Bring to the Role You love to build AR programs and have proven yourself as an inspiring leader, a knowledgeable business partner, and a trusted advisor. A minimum of 8 years communications experience in high-tech, with minimum of 5 years in analyst relations at technology companies. Capable of successfully representing high technology companies in competitive environments to the analyst community. The confidence, comfort and instinct required to interact with and drive consensus across multiple stakeholders, including executives. A strong technical mind with the ability to quickly extract, synthesize, and relay key information from multiple sources without becoming overwhelmed. Excellent written and verbal communications skills as well as interpersonal skills. Why You’ll Love Working at Solace At Solace, we’re all about smart people, meaningful work, and good vibes. Work with brilliance – Our team is packed with some of the sharpest minds in the industry. Balance matters – We believe work should fit into your life, not the other way around. Hybrid-first – Flexibility is built into how we work, so everyone feels included and empowered. Values-driven – We live and breathe our core values: craftsmanship, trust, courage, freedom, momentum, humility, and human experience. Growth mindset – Our training programs are designed to help you level up, fast. Customer Obsessed – We’re proud of our world-class customer lineup (we’re not shy about it). Keep it fun – We’re social, we keep things simple, and we know how to have a good time. Creative culture – We’ve got a great sense of humour and we make cool videos on topics like MITT and this (check them out!). At Solace, we are committed to a fair, inclusive, and transparent recruitment process. To help identify candidates whose qualifications best align with the role, we use artificial intelligence (AI) tools during the initial stage of resume screening. These tools compare submitted resumes to the job description, focusing on education, experience, and skills. Importantly, all decisions beyond this initial screening—including interviews and final hiring—are made by our human recruitment team. AI is never used to make final hiring decisions. Let’s Talk Not sure you meet every requirement? That’s okay — we’re more interested in your potential and passion. If this role excites you, we’d love to hear from you. Need accommodations during the hiring process? Just let us know — we’re here to support you. Thanks to everyone who applies! While we wish we could connect with every candidate, only those selected to move forward will be contacted. At Solace, we believe that diversity and inclusion drive innovation and growth, both in business and in life. We strive to create an enriching and safe workplace where you can be who you are. If you want to do the best work of your career and feel supported every step of the way, we encourage you to join us! #LI-NG1