Director, Big Tech Partnerships & Processing

Job description

About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you. Job Description Job Summary: The Director, Big Tech Partnerships & Strategic Processing is responsible for developing and managing Visa's strategic relationships with leading technology companies, digital platforms, processors, fintechs, and ecosystem partners. The role drives partnership strategy, commercial growth, solution deployment, and go-to-market execution for emerging payment experiences. This position operates at the intersection of business development, product, technology, and client engagement. The Director works closely with global, regional, and market teams to identify growth opportunities, influence partner roadmaps, remove implementation barriers, and accelerate adoption of Visa capabilities. Success requires strong commercial acumen, stakeholder management skills, processing expertise, and the ability to lead complex cross-functional initiatives across multiple organizations. The role requires a proven ability to manage executive relationships, negotiate strategic business agreements, drive ecosystem alignment, and translate market opportunities into scalable business outcomes. The Director will collaborate extensively with cross-functional teams to deliver measurable business impact. All roles require digital fluency, including the ability to work with emerging technologies such as Generative AI tools (e.g., Microsoft Copilot and ChatGPT) to improve efficiency and support decision-making. Key Responsibilities: Develop and execute Visa's strategy for key technology partners, digital platforms, processors, and fintech ecosystem participants. Own senior-level relationships with designated strategic partners and serve as the primary point of coordination across Visa functions. Identify and commercialize new opportunities that drive payment volume, credential growth, acceptance expansion, and value-added services adoption. Lead partner negotiations, joint business planning, and strategic agreement development. Drive deployment and adoption of Visa products and capabilities including tokenization, mobile wallets, Click to Pay, authentication, digital identity, and emerging commerce solutions. Partner with processing, technology, and product teams to remove implementation barriers and accelerate market launches. Coordinate cross-functional execution across Product, Technology, Sales, Marketing, Legal, Risk, Government Engagement, and Client Services. Monitor market, regulatory, competitive, and technology developments and translate insights into actionable strategies. Lead complex strategic initiatives and executive-level stakeholder engagements across regional and global teams. Develop business cases, growth strategies, and executive presentations supporting investment and partnership decisions. Represent Visa externally with partners, industry bodies, regulators, and ecosystem participants as required. Mentor and develop team members while fostering a culture of accountability, collaboration, and innovation. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications: 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/MBA/JD/MD) or at least 3 years of work experience with a PhD. Experience in creating vision statements and setting product goals. Experience in defining product strategy. Experience in product design. Experience in customer discovery and the design of new products based on that discovery. Experience managing product launches, partner integrations, or ecosystem implementations. Experience in defining and leading plans to achieve product goals. Experience managing strategic partnerships, business development, or prouct commercialization programs. Experience working with technology companies, fintechs, payment networks, processors, issuers, or digital commerce platforms. Demonstrated experience leading complex, cross-functional initiatives in matrixed organizations. Strong commercial and negotiation skills with experience influencing senior executives. Knowledge of payment processing, card payments, tokenization, authentication, or digital commerce ecosystems. Strong analytical, problem-solving, and communication skills. Preferred Qualifications: 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD. Senior product management experience in Digital, Payments, and Financial Services. Proven track record of launching and managing digital products for issuers. Deep background in issuing institutions and managing large card portfolios. Experience in developing or launching new solutions and managing engagement, UX, and UI transformation. Experience leading difficult deal negotiations and managing third-party vendors. Ability to structure and manage complex cross-enterprise projects and processes. Superior analytical and problem-solving skills with demonstrated intellectual rigor. Experience managing diverse teams with positive records. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.