Director - Business Intelligence and Analytics

Job description

Our Story J.Crew gets you dressed every day, for every occasion. Since 1983, we’ve been creating classics that feel familiar and refreshingly new, crafted with unbeatable quality and distinctive point of view—it’s no wonder we’ve been in your closet for four decades and counting. Today, we continue to do the classics our way, inspiring not only how you shop but how you define your personal style. Our commitment runs deeper than just making great clothes—we’re proud of our role in getting you dressed with confidence, character, and celebrating a distinctly American sensibility that makes us who we are. Our dedication to Diversity, Equity, Belonging & Sustainability has been celebrated with industry recognition, reflecting our commitment to fostering an inclusive and sustainable workplace. TITLE : Director - Business Intelligence and Analytics (J. Crew Group, LLC) LOCATION: New York, NY (A hybrid work schedule may be permitted within a commutable distance from the worksite, in accordance with company policies.) DUTIES: Lead and develop a high-performing BI team (analysts and consultants). Provide regular coaching, set clear performance expectations, and support professional development. Develop and drive the enterprise-wide analytics strategy across Madewell, J.Crew, and J.Crew Factory, ensuring alignment with organizational goals and brand needs. Champion best practices in analytics, data visualization, and cross-functional collaboration to enhance data-driven decision-making. Act as a bridge between technical teams and business leaders (Merchandising, Planning & Allocation, Supply Chain, Finance, Marketing, etc.). Proactively communicate priorities, negotiate requirements, and align BI initiatives with organizational goals. Work closely with senior stakeholders to translate their needs into BI solutions. Define, implement, and uphold data governance and quality standards to ensure consistency, accuracy, and integrity of data across all analytics initiatives. Collaborate with cross-functional teams to embed data stewardship practices and maintain trust in enterprise data assets. Own the full analytics lifecycle in an Agile environment. Translate business roadmaps into clear technical requirements, user stories, and backlogs. Manage data standardization, ETL, and data modeling processes so that reports and dashboards are accurate and consistent. Oversee external BI vendors and development partners as needed, managing contracts, deliverables, and performance. Coordinate analytics efforts across international or remote teams, optimizing processes and ensuring consistent methodology. Stay current on emerging analytics and AI technologies. Explore and implement advanced solutions (such as machine learning or LLM-powered “agentic analytics”) to automate insight generation and support data-driven decision-making at scale. REQTS: Must have a Master's degree or foreign equivalent in Analytics, Information Systems, Business Intelligence, or a related field plus eight (8) years of experience in the retail industry in the position offered, as a Data Analyst, Business Intelligence Analyst, or a related position. Must have eight (8) years of experience with all of the following: Developing and automating enterprise-level and executive-facing analytical solutions using BI tools including SAP BW HANA, QlikView/Qlik Sense, and SAP Business Objects; Handling large, complex datasets from multiple sources using SQL and BI tools, including integration, validation, and testing data, reports, and automated pipelines; Translating business requirements into actionable tasks and Jira stories while applying Agile and Scrum methodologies to manage backlogs and deliver end-to-end analytics and BI solutions; Facilitating cross-functional stakeholder alignment and requirements prioritization for enterprise BI initiatives; Leading user enablement through training sessions and workshops related to the use and sharing of enterprise Power BI reports and dashboards in accordance with BI standards; Supporting BI platform administration activities related to user access, security permissions, report promotion across development and production environments, and platform stability. Must include four (4) years of experience with all of the following: Leading or supervising teams of analysts and managing workloads, priorities, and deliverables; Driving the strategy and design of enterprise-wide and executive-level analytics solutions and enabling automation to deliver scalable BI platforms aligned with business objectives; Building enterprise dashboards and reports using Microsoft Power BI, leveraging Power Automate and Dataflow for scheduled refresh and delivery; Maintaining and enhancing BI data models and metrics in Snowflake using SQL and DAX query language, including model management, to support enterprise reporting; Administering version control of Power BI reports and dashboards by performing repository maintenance and tracking changes to data models and reports using Git-based version control tools. Must include one (1) year of experience with all of the following: Architecting and implementing AI/LLM-powered agentic analytics solutions that enhance enterprise decision-making and operational efficiency; Designing and orchestrating scalable data transformation workflows using dbt, incorporating automated testing, version control with GitHub, and documentation best practices to deliver analytics-ready data models; Evaluating third-party AI and analytics solutions for enterprise fit, and managing vendor relationships, solution assessments, and implementation coordination. HOURS : Full time; Mon- Fri (40 hrs/week) SALARY : $ 169,541.00 - $250,000.00 per year INCENTIVES OFFERED THROUGH THE EMPLOYEE REFERRAL AWARD PROGRAM ARE APPLICABLE TO THIS POSITION. We welcome you to apply, even if you don't check all the boxes. Our passion is scouting life-long learners who are driven by curiosity, and who feel connected to our brands and share our desire to make an impact. We’re always seeking bright new talent who leverage their unique experiences to discover, grow and evolve with our teams. Benefits + Perks Health & Well-being - Eligible associates and family members receive medical, dental, prescription and vision insurance, family planning (fertility, adoption & surrogacy support), fitness discounts, medical travel and more. Associate Discount - We love our products just as much as you do! That’s why we offer a great associate discount across all of our brands (J.Crew, J.Crew Factory, and Madewell). Summer Fridays - In addition to our hybrid work model, we also close our office at 1:00 PM every Friday during the Summer months. Community Impact - We support the communities where we live and work through our philanthropic efforts and the J.Crew Cares Program. Winter Break - In addition to our PTO package, J.Crew Group offers a winter break at the end of December to eligible full-time associates at the Home Office to provide time to refresh and recharge. Note: Availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements. At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks. One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds. JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.