Director, Chapter Revenue Advisor

**Who We Are:** Our vision is to grant the wish of every eligible child. Through our mission, we are uniting communities to grant life-changing wishes. As the world’s largest wish-granting organization, we strive to create a sense of community and an environment where we warmly embrace our wish families, volunteers, and colleagues. Joining Make-A-Wish means becoming part of a mission that believes in the power of a wish. **Location:** *Applicants must be authorized to work for ANY employer in the U.S. We do not sponsor employment visas or other immigration processes to attain or maintain employment eligibility.* *Remote positions are open to applicants based anywhere in the continental U.S. Hybrid positions are open to applicants based in the Phoenix, Arizona area.* **Position Summary:** The Chapter Revenue Advisor (CRA) is a leader in enterprise-wide efforts to realize the full revenue potential of Make-A-Wish. The CRA promotes the enterprise-wide vision and strategy for revenue growth. The CRA is a subject-matter-expert on fundraising and will partner with chapters to implement best practices at a local level—such as specific steps to increase revenue, develop talent, establish accountability, utilize the CRM database, engage donors, and build capacity. The CRA manages a portfolio of chapters according to a standard service model. **Knowledge and Abilities:** - Sales management expertise and advanced experience leveraging data, change management, and coaching to establish accountability, drive activity, and yield revenue growth - Subject-matter expertise in metrics-driven fundraising, including high-volume, fast-paced, scalable programs focused on growth - Demonstrated track record of effective revenue generation through a personal one-on-one solicitations from individuals through the fundraising process; including closing multiple gifts at the $10K+ level while achieving revenue goals of $500K+and ability to advance the capability, capacity and confidence of others to achieve same - Demonstrated track record of leading change which resulted in revenue growth - Displays executive presence through exceptional interpersonal and written communication skills - Manages own time effectively and manages in all directions as appropriate - Can clearly articulate the mission, vision and sense of urgency of the organization while matching them with interest of donor **Duties and Responsibilities:** - Implement the defined service model for a portfolio of chapters serving chapter leadership, fundraisers, and major gifts officers through strategy discussions, moves management sessions, donor meeting preparation, solicitation preparation, and lead generation - Drive revenue growth enterprise-wise, with focus on achieving YOY revenue growth goals for portfolio chapters - Lead portfolio chapters implementation of local development plans and in alignment with local and enterprise-wide strategic plans - Maintain knowledge of Revenue department initiatives, identify opportunities for chapters, and resource chapter participation - Support chapters in achieving fundraising KPIs and metrics for advancing relationship-based fundraising in major gifts, foundations, and corporate channels, contributing to collaborative fundraising with the national office, and donor stewardship - Convene fundraisers and leaders from portfolio chapters for regularly scheduled gatherings to exchange ideas and workshop challenges - Foster creativity, collaboration, donor-centric fundraising, and a culture of philanthropy and growth across chapter and national office partners - Participate in design and delivery of training programs that align the enterprise around a shared vision, strategy, and playbook - Identify emerging fundraising talent for career development - Source and develop templates, tools, and best practices from chapters for inclusion in the enterprise-wide library of turnkey resources - Collaborate with one or more of the following national departments: CRLs, Integrated Marketing, Corporate, Leadership Gifts, Revenue Operations, Planned Giving, and Brand - Train and support chapter staff in database management best practices (portfolio management, moves management, prospecting) - Support chapter in revenue reporting and tracking through the use of Salesforce database and PowerBI tools - Partner with RAN (Revenue Advancement Network) Council to share best practices and support enterprise-wide training on various fundraising topics. - Perform other related job duties, as assigned **Qualifications:** - Bachelor’s degree in Non-Profit Management, Marketing, Communication, Business or related field. Master’s degree preferred - Minimum of 5-7 years’ experience in Fundraising/Development, with a focus on major gifts - Strong interpersonal skills with donors, volunteers and executive team members - Experience with Salesforce or other Customer Relationship Management (CRM) fundraising databases required - Strong knowledge of Microsoft Office applications and computer skills is required **Work Environment:** - Ability to thrive in a remote work environment. - Travel may be required for internal and external meetings, up to 20%. - May require work outside a traditional Monday – Friday work week, and outside normal business hours. This Role's Hiring Range $115,264—$135,605 USD **What We Offer:** **Benefits** - Comprehensive benefit package, **effective day 1**: Medical, Vision\*, Dental\*, Wellness - Competitive compensation with annual incentive potential - Health Savings Account and Flexible Spending Account Options - Health Reimbursement Account fully funded by Make-A-Wish America - Short Term Disability\*, Long Term Disability\* and Life Insurance - Additional Insurance Plans: Accident, Critical Illness, Hospital Indemnity, Pet Insurance through Figo - 401(k) Retirement Savings Plan with 5% match after one year of service - Eligibility for student loan forgiveness through the [Public Service Loan Forgiveness Program](https://studentaid.gov/pslf/) - The organization will send a laptop, 24” monitor, and a docking station/adaptor to new hires **Time Off** - Competitive PTO starting at 15 days, with enhanced time off for senior roles - 10 Sick Days - 11 Paid Holidays - 2 Volunteer Days after one year of service - 2 Personal Days accrued annually - Parental Leave **Also...** - Employee Awards and Recognition Programs - Individual and Leadership Development - Discounts and special offers for theme parks, events, hotels, concerts, and movie tickets - Monthly premiums paid for the employee for vision, dental, and short/long term disability. *We are committed to creating an accessible and inclusive workplace. If you require an accommodation at any stage of the application process, please email . We are happy to review your needs.*