Director, Community, North America

Job description

ABOUT US Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview. We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law. Joining Legora means three things. - We lean in: ownership over titles, outcomes over intentions. - We fight for excellence: high standards, direct, ego-free feedback. - We grow together: as a team and with our customers. Mission before ego. Everyone contributes. No one coasts. If you’re driven by impact, pace, and raising the bar. This is the place. The Role We're looking for a Global Community Lead to join our team in New York City. As Global Community Lead, you will shape and lead Legora’s global community strategy as a key driver of growth and retention. This role sits at the intersection of our product, marketing, and growth teams, with ownership of community as a measurable engine for activation, retention, expansion, and brand equity. You will design the community strategy, beginning in North America, launch programs from 0 to 1, and establish the operating model that ensures the Legora Community directly contributes to revenue and long-term customer value. In the early stages, you will personally lead high-impact initiatives. Reporting to the Senior Director of International Marketing, you will collaborate cross-functionally with GTM, Legal Engineering, Product, Engagement, and Brand to ensure community initiatives drive measurable outcomes aligned with company growth targets. What You'll Do - Shape and execute Legora’s global community strategy, ensuring online and offline initiatives directly support revenue growth, customer retention, and overall business expansion for priority client segments. - Identify, engage, and empower standout community members, champions, and power users across our customer base. - Design and implement the operating model, tools, and systems required to scale community programs globally. - Create measurement frameworks that clearly tie community activity to activation, retention, expansion, and revenue outcomes. What You Bring - Demonstrated experience building and scaling programs from 0→1 in Growth, Product, or Community roles. - Strong creative instincts paired with a bias for action and ability to execute with speed and precision. - Execution-oriented with strong project management skills—you ship fast, iterate based on feedback, and drive results - Data-driven approach to community strategy with ability to set KPIs, analyze performance, and optimize programs - Knows how to create useful and memorable events - Comfortable collaborating across functions and regions in a fast-paced environment. What’s In It For You - Global collaboration: Partner with teams and clients across Europe, APAC, and North America. - Competitive package: Comprehensive salary, benefits, and tools for success. - Meaningful work: Your efforts shape how thousands of lawyers use AI daily. - In-person environment: Union Square office designed for ambitious builders and company provided lunch daily. - Benefits & Perks: We invest in our people with a comprehensive, thoughtfully designed benefits package: Medical, Dental & Vision - Multiple medical plan options through Aetna and Kaiser Permanente - HSA or Healthcare FSA (based on plan selection) - Dental plans via MetLife - Vision plans via Vision Care Family Support - Generous parental leave - Free access to Maven Clinic - Dependent Care FSA - Free One Medical membership for employees and dependents Additional Perks - Pre-tax commuter benefits - Life Insurance + STD/LTD - 401(K) with generous company match - Unlimited PTO - Robust voluntary benefits, including identity protection (via Aura), legal coverage via MetLife, pet savings programs, and more Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.