Director (Country Head) , Clinical Operations

Job description

When our values align, there's no limit to what we can achieve. At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do. Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference. We’re seeking a Country Head, Director, Clinical Operations in Czech Republic Parexel offers an incredible opportunity for someone who: Leverages unrivaled clinical operations expertise to drive innovation Is an exceptional leader who inspires and guides their team Uses keen business acumen to shape the future of clinical research This role is tailor-made for someone who thrives on challenge, craves responsibility, and is passionate about making a difference in patients' lives. If you're ready for a challenging, rewarding role that pushes boundaries and changes lives, this is your chance. Join our dedicated leadership team in Parexel. Responsibility: Overseeing a team of high-level individual contributors or a group of Managers Ensuring successful delivery of their organization’s project deliverables, on time with high quality. Resourcing client projects with suitably developed professionals and to retain and develop these professionals Promoting new business by participating in project bids and client presentations Providing and consultation to project teams Project Delivery Management and Oversight • Monitor performance by close interaction with project leadership/functional leadership/client and may also be required ensure that ongoing/revised project documentation and correspondence is accurate and complete. • May be responsible for own assignments as project team member. This may include but not limited to taking the role of a senior level contributor on a project team and ensuring high quality and timely delivery of own deliverables, generating study specific status reports for study teams, Sponsors and/or management, and attend project team meetings as required at the project level • Provide expertise and consultation, facilitate metrics collection and develop action plans in conjunction with Director/Project Leader/Lead to keep projects on time and within budget • Manage and oversee team and departmental activities including appropriate resourcing of staff, staff assignments, quality control and efficiency of project deliverables. • Produce accurate resourcing plans in conjunction with appropriate Project Team Members, including but not limited to facilitating appropriate resource identification and assignment, and monitoring resource needs throughout the project as needed • Act as executive oversight of a large project where applicable Performance Management, Staff Development and Talent Management • Provide technical support to team members and managers to ensure that they have the required knowledge to fulfill their duties • Ensure direct reports meet departmental and project productivity and quality metrics by efficient execution of their project in line with project plan and ensure quality check of department deliverables (e.g., site visits, Central File documentation) and take appropriate remedial action • Meet and aim to exceed client expectations by recruiting, retaining and developing a skilled, experienced and motivated team • Undertake the full range of duties relevant to the leadership, management and development of the team to ensure their performance meets and or exceeds both the business and their own personal goals/objectives. Determine training needs and collaborate with appropriate learning and development organization to ensure availability of appropriate training. • Ensure team members improve their efficiency and effectiveness at prioritizing work and improving performance evidenced by the work produced, client feedback, audit results and QC measures • Participate in formal staff review processes e.g. performance and salary reviews to corporate standards and timescales • Work with senior departmental management in developing managers and ensuring a talented pipeline of management staff within the department or function Client Management and Business Development • Drive efforts for generating business leads (client networking, public speaking, etc.). Support proposal review for clinical sections Qualifications : • Participate in/contribute to project bids, including client presentations and provide support to the Commercial organization • Act as the client contact for local business when required • Take appropriate action following regular feedback sessions from client’s technical groups General Operations and Functional/Business Unit Management • Participate in, champion or lead Parexel and department system/standards improvement activities or committees, task force groups as needed, including change management • Maintain an agreed level of productivity/billability and staff turnover • Complete routine administrative tasks in a timely manner (e.g. timesheets, training, travel expense claims). Manage compliance with travel and billability guidelines for department, region or function, where appropriate. Travel as needed • Ensure client and business needs are met and that all projects are optimally resourced with experienced staff • Implement process improvements, in conjunction with Management team and Quality Management Group, in response to client and team feedback and quality audits • Look within and beyond CRS to encourage teamwork, quality and productivity efforts to the benefit of CRS and Parexel • Follow up departmental metrics, drive team members to meet departmental goals • Participate in departmental meetings and training initiatives, project team meetings, and maintain relationships with other departments, clients, and regulatory agencies as necessary General Administration, Manage Personal Competencies and Role Modeling • Maintain a working knowledge of, and assure compliance with, applicable ICH Guidelines, Good Clinical Practices, Regulatory Agency requirements, and Parexel SOPs • Maintain a positive, results orientated work environment, building partnerships and modeling teamwork, communicating to the team in an open, balanced and objective manner • Performs a leadership role in ensuring managers and staff are communicating and coordinating efforts to provide superior line management services to staff. This must be achieved with consistency of approach and alignment across the managers • Demonstrate excellent leadership skills within department, function or location. This includes taking an active role in, or leading departmental, functional or location/regional activities (e.g., management meetings), ensuring employees adhere to corporate policies and following up with management as appropriate Skills: • Excellent interpersonal, verbal and written communication skills (including experience in making presentations at conferences, meetings, training sessions) • A flexible attitude with respect to work assignments and new learning • Excellent analytical and problem-solving skills • Strong computer knowledge including but not limited to Clinical Trial Management Systems (CTMS), Electronic Document Management System (EDMS), EDC, IWRS, and MS-Office • Good experience in working in a matrix environment and value the importance of teamwork • Ability to manage Managers and lead a global, “virtual” team • Strong ability to successfully manage a full workload across multiple and varied projects/tasks with enthusiasm and prioritize workload with attention to detail • Outstanding negotiation, influencing and organizational skills • Client focused approach to work • Strong ability to manage and motivate direct reports and wider team Language Skills: fluent knowledge of Czech and English Knowledge and Experience: • Significant work experience including substantial management experience and knowledge in clinical research industry. Education: • Educated to degree level (biological science, pharmacy, or other health-related discipline preferred) or equivalent nursing qualification or relevant clinical other equivalent experience.