Director, Donor Strategy and Communications

Job description

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The Mass General Brigham Development Office represents a team of 450+ vibrant, collaborative, and skilled fundraising professionals. We are dedicated to inspiring visionary philanthropy that advances caring and curing for patients in Boston and around the world. Philanthropy enables Mass General Brigham to deliver the highest quality patient care, pursue the most innovative and promising research, train the brightest minds to become the next generation of healthcare leaders, and expand and improve our world-class facilities. Join us in our mission to transform the future of medicine. The Mass General Brigham Development Office offers excellent benefits, competitive salaries, and a hybrid flexible work schedule. To Apply: Applications must include a current resume and a cover letter detailing applicable experience and accomplishments. Job Summary: The Director of Donor Strategy and Communications serves as a communications strategist focused on principal and transformational gift supporters and bespoke projects. Reporting to the Senior Director, Donor Project Management, the Director is a key member of the Strategic Philanthropy & Engagement team within the Mass General Brigham Development Office. Serving as a trusted strategy partner, the Director collaborates with gift officers, faculty, hospital leadership, project managers, and marketing colleagues to create high-impact communications, including case statements, proposals, donor correspondence, stewardship materials, and custom communications for high-profile initiatives and events. Success in this role requires exceptional writing, collaboration, strategic thinking, and the ability to manage multiple priorities in a dynamic, fast-paced environment. Essential Functions: • Lead strategic communications for a portfolio of principal and transformational gift donors across Mass General Brigham, in partnership with gift officers, faculty and hospital leadership and other key stakeholders. • Develop and execute high-priority writing and communications projects that advance fundraising priorities across Mass General Brigham, translating institutional priorities and funding opportunities into compelling donor-centered narratives. • Deliverables include proposals, case statements, stewardship reports, donor correspondence, PowerPoint decks, talking points, leadership communications, and custom projects, e.g. event communications and follow-up, and gift announcements. • Serve as a member of the Donor Project Management team, working closely with internal stakeholders, including development senior staff and leadership — as well as marketing and communications partners, donor project managers, gift officers, donor experience and donor relations colleagues, and others across the Mass General Brigham Development Office (MGBDO). • Serve as a key partner to and collaborator with the MGBDO’s Marketing, Communications, and Strategy team to ensure consistent, coordinated messaging, information sharing and workflows. • Partner closely with the Principal Gifts and Philanthropic Relations teams to shape key donor communications strategies and projects, including solicitations and ongoing donor engagement for top supporters. • Build trusted relationships across the MGBDO and Mass General Brigham system. • Manage multiple projects and deadlines in a fast-paced environment with excellent attention to detail. • Leverage communications, project management, and CRM tools to support content development and workflow efficiency. • Uphold editorial, stylistic, and design standards ensuring brand alignment and excellence in all materials. • Represent the Strategic Philanthropy & Engagement team on cross-functional initiatives. • Serve as a thought partner and mentor across the MGBDO, advising colleagues on institutional priorities, fundraising initiatives, and development processes. • Other duties as assigned. Qualifications Bachelor’s degree required and 7-10 years of experience in strategic communications, preferably in development, science, healthcare, sales, or a related field. Experience working in a complex, matrixed organization is preferred. In addition, the ideal candidate will possess the following skills, abilities and competencies: Excellent persuasive written skills, ideally with experience translating complex scientific or medical information into clear, compelling language for a wide range of audiences, including donors. Outstanding writing, editing, and proofreading abilities, with experience producing print and digital marketing and communications. Expert attention to detail. Strong organizational, time-management, and project management skills; able to manage multiple projects, set and meet deadlines, manage work independently, stay calm under pressure, and prioritize effectively in a fast-paced environment. Highly effective interpersonal and relationship-building skills; demonstrated ability to collaborate with diverse audiences, including staff, volunteers, clinicians, and leadership. Strong verbal communication and presentation skills. Comfortable working in a fast-paced environment, often on tight deadlines with limited information. Proficiency in Microsoft Office and familiarity with e-communications, graphic design, photography, and digital communications technology. Strong analytical skills; able to extract, analyze, and communicate relevant data effectively. High level of initiative, creativity, and energy; flexible and adaptable to change. Integrity, professionalism, and a strong sense of ethics; able to maintain confidentiality and sound judgment. Positive attitude, sense of humor, and ability to thrive in a dynamic organization. Commitment to the mission and values of Mass General Brigham, with an understanding of academic, healthcare, and philanthropic organizations preferred. Additional Job Details (if applicable) The target salary range for this position is $110,000 - $140,000 /Annual . Final offers will be based on the candidate's experience and internal equity. Remote Type Hybrid Work Location 125 Nashua Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $99,465.60 - $144,643.20/Annual Grade 8 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.