Director, eDiscovery and Records Management

Job description

Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. GEICO is seeking an experienced leader to head its established eDiscovery & Records Management (EDRM) function within the Legal Department. Our core platforms are live and documented and delivering measurable value. We are looking for a leader to operate, scale, and elevate t his function: sharpening defensible processes, advancing our AI and automation strategy, maturing information governance, developing the team, and delivering increasing value to the business. This position reports to the Vice President / Head of Enterprise Litigation, Investigations & eDiscovery. Responsibilities Lead, develop, and grow a team of eDiscovery and records professionals; drive organizational design as the program scales. Own the defensibility and quality of end-to-end eDiscovery operations — legal holds, identification, preservation, collection, processing, ECA, review, and production — as the accountable program leader. Set and execute the function's AI and automation strategy , including ROI measurement, in partnership with Legal Technology. Manage the legal-technology vendor relationships (review platform, legal-hold system, collection/conversion services, and records vendors) for cost, performance, and ROI. Partner with Legal Technology and cross-functional teams (IT, Messaging, Data Security, Privacy, Claims) on the technology roadmap — including document management strategy, legal hold service integration, and workflow automation. Advise attorneys and senior leadership on complex eDiscovery questions, discovery strategy, and evolving legal/regulatory obligations. Continuously improve processes to reduce risk, increase productivity, and control spend; maintain workflow documentation and standards as the system of record. Appropriately assess risk in business decisions, adhering to policy, applying judgment, and driving compliance. Serve as the senior point of escalation for eDiscovery matters across the Legal Department and the Company. Qualifications 4-year degree in a technology or related field, or equivalent experience; JD preferred. 10+ years in eDiscovery, legal operations, or legal technology, including experience leading and developing teams and managing a function or program. Demonstrated experience operating mature eDiscovery platforms (e.g., cloud review, legal-hold, and M365 collection tools) at scale. Experience with AI/GenAI or TAR in document review , including defensibility and cost/ROI considerations. Strong background in information governance and records management (retention, legal holds, collaboration-data and physical-records lifecycle). Experience managing legal-technology vendors, contracts, and spend . Deep understanding of eDiscovery and its relationship to adjacent disciplines (compliance, records, information governance, IT, data privacy/protection, and security). Excellent communication and advisory skills with senior management, in-house and outside counsel, and cross-functional partners. Location: This is a hybrid role, on-site 3 days per week at Chevy Chase, MD or New York City, NY. Annual Salary $146,575.00 - $229,600.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: Protecting customers through life’s twists and turns with innovation and integrity. Great Careers: Personalized development programs, mentorship, and certification assistance. Great Culture: Inclusive and collaborative culture rooted in shared success. Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.