Director, Global Performance Marketing

Job description

ABOUT AIRWALLEX Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide – including Brex, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us. ATTRIBUTES WE VALUE We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles https://www.airwallex.com/us/operating-principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next. ABOUT THE TEAM The Marketing team at Airwallex drives brand awareness and customer engagement through innovative and strategic campaigns. We work to communicate the value of our financial solutions, attract new customers, and strengthen relationships with existing ones. By leveraging data-driven insights and creative strategies, we ensure Airwallex stands out in a competitive market. Our team is passionate about telling the Airwallex story and supporting the company's growth and success. WHAT YOU’LL DO We’re looking for a strategic, data-driven, and growth-oriented marketing leader to lead our global Performance Marketing function — overseeing strategy, channel performance, investment efficiency, and innovation across paid search, paid social, display, and emerging digital platforms. As the Director of Performance Marketing, you will define how we acquire and convert customers across every stage of the funnel. You’ll partner closely with Brand, Product Marketing, and Revenue Operations to deliver efficient, scalable growth through data, technology, and creative excellence. This is a high-visibility leadership role for a builder who thrives on balancing strategy and execution — designing frameworks that optimize for both top-line growth and bottom-line efficiency (LTV:CAC) across regions. This role is based in San Francisco. RESPONSIBILITIES: - Own the global performance marketing strategy, defining channel mix, audience frameworks, and investment models. - Set quarterly and annual growth objectives across paid search, paid social, display, and emerging performance channels. - Lead budget planning, pacing, and forecasting in alignment with Finance and Revenue goals. - Develop and implement scalable testing frameworks for creative, targeting, and messaging across markets. - Partner with Regional Marketing Directors (APAC, EMEA, ANZ, Americas) to ensure localized execution that aligns with global priorities. - Serve as the executive-level owner of performance KPIs — CAC, LTV:CAC, pipeline contribution, and ROI. - Oversee multi-channel execution and optimization across Google, LinkedIn, Meta, YouTube, and programmatic platforms. - Define best practices for campaign structure, bidding strategies, automation, and measurement. - Partner with SEO, Web, and Lifecycle teams to build seamless cross-channel journeys that maximize funnel efficiency. - Drive alignment between creative and performance teams to ensure messaging relevance and ad-to-landing page continuity. - Lead quarterly business reviews with major ad platforms and agencies to identify new opportunities and drive innovation. Partner with Analytics and RevOps to build end-to-end attribution models and multi-touch reporting dashboards (GA4, Looker, Tableau). - Implement value-based bidding (VBB), offline conversion imports, and advanced data integrations with CRM systems (Salesforce, Marketo). - Establish processes for incrementality testing, holdout analysis, and cohort-based CAC tracking. - Evaluate and adopt emerging AI and automation tools to improve creative testing, targeting precision, and pacing accuracy. - Build and lead a high-performing global team of channel managers, strategists, and analysts. - Partner with Brand, Product Marketing, and Creative to align campaigns with product launches and brand narratives. - Collaborate with the CRO and AI & Creative teams to leverage insights for creative experimentation and landing-page optimization. - Drive operational excellence through clear documentation, dashboards, and cross-regional enablement. - Serve as a mentor and coach — cultivating a culture of experimentation, curiosity, and accountability. WHO YOU ARE We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory. MINIMUM QUALIFICATIONS: - 10+ years of experience in Performance Marketing or Growth, with a strong record of driving measurable business impact. - Deep understanding of paid media ecosystems, marketing automation, and analytics infrastructure. - Proven ability to manage multi-million-dollar global media budgets efficiently. - Strong analytical skills — comfortable with data modeling, forecasting, and investment decision-making. - Exceptional leadership, communication, and stakeholder management skills across functions and geographies. - Bachelor’s or Master’s degree in Statistics, Business Analytics, Computer Science, Data Analytics, or a related field. PREFERRED QUALIFICATIONS: - Experience leading multi-region or global marketing teams (APAC, EMEA, ANZ, Americas). - Familiarity with AI-driven creative and media automation frameworks. - Strong understanding of pipeline contribution measurement and B2B demand-gen attribution. - Experience working cross-functionally with Finance, RevOps, and Data Science teams. APPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. EQUAL OPPORTUNITY Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.