Director, Head of Regulatory Affairs

Job description

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description The Head of Regulatory Affairs leads the enterprise-wide regulatory affairs function, serving as the central authority on regulatory risk, market conduct, examinations, investigations, regulatory intelligence, and rate, form, and product filing strategy. The role ensures consistent engagement and messaging across regulators, policymakers, and government stakeholders while providing executive leadership with a clear and comprehensive view of the organization's regulatory posture. Reporting to the SVP, Government & Industry Relations, the Head of Regulatory Affairs establishes enterprise regulatory governance, oversees examinations, filings, and regulatory matters, leads market conduct and remediation strategies, and develops predictive intelligence capabilities to identify emerging risks, anticipate regulatory trends, and mitigate potential business impacts before they escalate into enforcement actions or material issues. Key Responsibilities Reporting Establish and lead the enterprise regulatory affairs strategy, governance framework, and operating model, ensuring proactive engagement with regulators and alignment across business functions. Serve as the enterprise’s primary liaison for significant regulatory and legislative matters, providing strategic counsel to senior leadership and coordinating responses to complex issues. Oversee the enterprise-wide management of regulatory examinations, inquiries, investigations, subpoenas, civil investigative demands (CIDs), attorney general investigations, and legislative or congressional inquiries, ensuring consistent, timely, and effective engagement. Lead market conduct strategy, corrective action planning, and remediation programs, driving sustainable solutions that address root causes and strengthen regulatory outcomes. Coordinate enterprise regulatory and legislative positioning, ensuring consistent messaging, advocacy priorities, and stakeholder engagement across the organization. Oversee enterprise rate, form, and product filing strategy and governance, ensuring timely approvals, consistent regulatory positioning, and alignment between business objectives, regulatory requirements, and market conduct expectations. Partner with Product, Pricing, Legal, and Compliance teams to proactively identify and address filing risks, objections, and emerging regulatory concerns. Intelligence Build and lead a proactive regulatory intelligence function. Forecast emerging regulatory priorities and assess impacts on products, operations, and business strategy. Develop and maintains a comprehensive regulatory risk dashboard that tracks complaint ratios by state, line of business, and product against industry benchmarks (NAIC complaint database), along with examination findings, MCAS trends, legislative activity heat maps, and aging of open regulatory inquiries. Lead a quarterly Regulatory Insights Review with business leaders across Underwriting, Claims, and Product, providing an early-warning perspective on emerging regulatory concerns and issues gaining regulatory attention before they evolve into formal actions. Oversee enterprise regulatory horizon-scanning capability to identify and assess emerging risks, including NAIC model law adoption, evolving state regulatory priorities, and developing legislative trends such as AI governance, climate and wildfire underwriting scrutiny, and restrictions on the use of credit in insurance. Provide executive leadership with clear visibility into regulatory risks, trends, and emerging issues. Drive root-cause analysis across closed examinations, investigations, and complaint matters, creating transparency into recurring themes and systemic drivers of regulatory risk (e.g., identifying concentrations of complaints tied to a specific claims process or operational workflow). Success Profile Create a proactive, intelligence-driven regulatory organization. Establish a single point of accountability for enterprise regulatory engagement. Strengthen regulatory credibility through consistent, coordinated responses. Anticipate regulatory risks before they become enforcement actions. Provide executives and the Board with actionable insights regarding regulatory posture. Drive enterprise improvements by converting regulatory signals into strategic action. Improve filing outcomes and speed-to-market through coordinated regulatory strategy, proactive regulator engagement, and effective management of rate, form, and product approvals. Qualifications Required Bachelor’s degree required; JD, MBA, MPA, or equivalent preferred. 15+ years of experience in insurance regulation, regulatory affairs, legal, compliance, government affairs, or related disciplines. Deep understanding of state insurance regulation, examinations, investigations, and government affairs. Demonstrated leadership of complex regulatory initiatives and executive-level engagement. Strong executive presence, strategic thinking, and relationship management skills. Proven ability to influence senior leaders and navigate high-profile regulatory matters. Preferred Experience interacting with insurance commissioners, state departments of insurance, attorneys general, federal agencies, and legislative bodies. Experience building or transforming regulatory or governance organizations. Experience presenting to Boards of Directors and executive leadership. Skills Compensation CompensationCompensation offered for this role is 187,000.00 - 260,000.00 annually and is based on experience and qualifications. The candidate(s) offered this position will be required to submit to a background investigation. Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact. Allstate generally does not sponsor individuals for employment-based visas for this position. Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. For jobs in San Francisco, please click “ here ” for information regarding the San Francisco Fair Chance Ordinance. For jobs in Los Angeles, please click “ here ” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance. To view the “EEO Know Your Rights” poster click “ here ”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs. To view the FMLA poster, click “ here ”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint. It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment. Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs. When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.