Director - LIMS Strategy - CPG & F&B

Job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a [public benefit corporation](https://medium.com/@peter.gassner/public-benefit-corporation-pbc-486e1e9508a6) (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a [Work Anywhere](https://careers.veeva.com/work-anywhere/) company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in [transforming the life sciences industry](https://www.youtube.com/watch?v=TaPSP8cCSKY&ab_channel=Forbes), committed to making a positive impact on its customers, employees, and communities. ### The Role Veeva Systems has built the first modern cloud LIMS system, and we are hiring a Director of LIMS Strategy, QualityOne, to accelerate our growth across global accounts in the Food & Beverage, Consumer Packaged Goods (CPG), and Chemical Ingredients industries. In this high-impact role, you will architect and execute the commercial strategy for our LIMS product line within these target sectors. You will act as the ultimate bridge between sales, marketing, product, and services, unifying them into a cohesive market vision while developing and personally delivering key messaging, training sales teams, and establishing industry thought leadership. We are seeking a visionary leader with deep expertise in laboratory informatics, strong market intuition, and relevant experience in the Fast-Moving Consumer Goods (FMCG) supply chain who can seamlessly pivot from high-level strategy to hands-on, day-to-day execution. ### What You'll Do **Market Expansion & Growth** - **Drive Market Entry:** Own the growth and market penetration of Veeva LIMS for QualityOne across target FMCG and their supply chain sectors - **Act as a Commercial Leader:** Operate in a high-visibility, customer-facing commercial capacity to drive positive outcomes for both customers and Veeva - **Champion Thought Leadership:** Serve as an industry evangelist by presenting at major conferences, leading webinars, and authoring content for industry publications **Customer Engagement & Deal Strategy** - **Discovery & Workshops:** Lead customer discovery sessions to uncover pain points, define desired benefits, and co-create solutions powered by Veeva LIMS - **Deliver High-Impact Presentations:** Support sales in creating and delivering compelling presentations to prospects, active customers, and executive stakeholders - **Support Deals:** Help prospective customers build their business cases to justify investments and accelerate the sales cycle. Support sales in deal strategy, pricing, and proposals - **Analyze the Competition:** Conduct ongoing competitive analysis and develop tactical strategies and materials to win against competitors **Cross-Functional Collaboration & Strategy** - **Influence Product Roadmap:** Provide vital business and technology guidance to the product team to shape new or enhanced features in laboratory informatics software - **Enable Field Teams:** Provide strategic direction and messaging to field-facing teams while building strong relationships with executive leadership - **Coordinate the Customer Lifecycle:** Align and coordinate resources across the entire customer journey, from initial sales to final delivery and beyond - **Build Communities:** Engage deeply with communities of practice and manage relationships with both internal and external stakeholders and partners ### Requirements **Experience & Technical Domain Knowledge** - **Informatics Background:** 8+ years of experience growing and scaling a technology offering at a laboratory informatics software vendor and/or a laboratory informatics consulting firm - **Industry Alignment:** Proven track record working with Fast-Moving Consumer Goods (FMCG), supply chain companies, or closely related industries - **Executive Presence:** Proven ability to hold meaningful, strategic conversations with Heads of Quality, QC, and IT leaders regarding software applications and modernization - **Innovation & Problem Solving:** Demonstrated success innovating across complex business processes and technical solutions using critical thinking **Communication & Influence** - **Elite Communication:** Exceptional verbal, written, and interpersonal communication skills - **High-Impact Presenter:** Dynamic presentation skills with the ability to be clear, concise, convincing, confident, and credible to any audience - **Relationship Builder:** Strong interpersonal skills with a genuine passion for collaborating and working closely with people **Drive & Execution** - **Self-Starter Mentality:** Driven and highly motivated leader who is comfortable taking initiative and working independently. - **Execution Excellence:** Detail-oriented with a strong, self-imposed standard of quality, diligence, and a hard-working "want to win" attitude. - **Travel Flexibility:** Ability and willingness to travel up to 40% for customer meetings and presentations. ### Nice to Have - **Quality & Manufacturing Domain Expertise:** Industry experience spanning Quality Control (QC), GxP quality content, training management, quality systems processes, or manufacturing - **Commercial Leadership:** Proven experience leading or guiding global sales teams to aggressively pursue and close complex enterprise opportunities - **Executive Relationship Management:** Seasoned background in establishing, expanding, and maintaining trusted partnerships with C-suite and executive-level stakeholders - **Established Authority:** Published thought leadership pieces, whitepapers, or articles within the laboratory informatics domain ### Interviewing with Veeva We value your time and believe in a transparent hiring process. Here is the process you can expect. - Follow the application process and submit your resume. - If moving to the interview stage, our process is as follows: 1. A conversation with the hiring manager 2. A personality assessment 3. A practical case exercise 4. A final conversation with our group's Senior Leader - Once all interviews are complete, the manager will be in touch with a final decision. ### Perks & Benefits - Medical, dental, vision, and basic life insurance - Flexible PTO and company paid holidays - Retirement programs - 1% charitable giving program ### Compensation - Base pay: $125,000 - $300,000 - The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.