Director, Market Transformation, Asia Pacific

Job description

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Market Transformation, Asia Pacific Director, Regional Market Transformation, Asia Pacific Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview The AP Market Development team is looking for a Director to lead high-priority transformation engagements across Asia Pacific markets. The role will partner with the EVP Market Development Lead, Regional Market Development Leaders Transformation, market leadership, product teams, and cross-functional partners to diagnose structural growth barriers, shape actionable transformation plans, and drive execution of complex, time-bound initiatives where additional regional focus and orchestration are required. Role • Lead end-to-end diagnosis, planning, and execution of selected market transformation engagements, translating ambiguous business challenges into clear workplans, milestones, governance, and measurable outcomes. • Partner with country, regional, product, commercial, finance, legal, and delivery teams to structure solutions for non-standard opportunities, special situations, and complex market growth priorities. • Develop executive-ready materials, business cases, decision papers, and progress updates to support senior leadership alignment and decision-making. • Drive disciplined engagement governance, including intake assessment, prioritization, issue escalation, stakeholder alignment, and tracking of financial and strategic impact. • Provide hands-on leadership to cross-functional project teams, ensuring accountability, pace, and quality of execution across multiple markets and workstreams. • Identify repeatable insights, operating model improvements, and capability gaps that can strengthen how Mastercard addresses complex market transformation opportunities over time. All About You The ideal candidate for this position should: • Bring strong strategic problem-solving skills and the ability to structure complex, ambiguous business issues into practical plans and executive decisions. • Demonstrate strong understanding of payments, commercial models, market dynamics, customer needs, and Mastercard’s products, services, and operating model. • Have proven experience leading cross-functional initiatives, transformation projects, strategic planning, business development, or complex commercial execution. • Be a confident communicator and influencer, able to build credibility with senior stakeholders and align teams without relying solely on direct authority. • Show strong execution discipline, analytical judgment, stakeholder management, and the ability to manage multiple priorities in a fast-paced regional environment. • Operate with high integrity, curiosity, ownership, and a collaborative mindset consistent with Mastercard’s culture and values. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.