Director – MES Practice Lead

AVEVA is creating software trusted by over 90% of leading industrial companies. Job Title: Director – MES Practice Lead (Global Delivery Center India) Job Family: Services Delivery / Digital Manufacturing (MES) Location: Global Delivery Center (GDC) Reporting: Reports to GDC Leadership; strong matrix alignment with Regional MES Practice Lead Purpose Lead and scale the MES Services business for the Global Delivery Center by building a strong MES competency, driving delivery excellence, and improving margins through standardization and templatization. This role partners closely with the regional counterpart to support growth, shape pipeline, and ensure successful execution for existing and new customers—while applying a strong people-first leadership approach. Key Responsibilities Practice & Business Leadership Own the GDC MES practice roadmap aligned with global/regional MES strategy. Define and manage the practice operating model: engagement, delivery readiness, resourcing, capability growth, and knowledge management. Partner with regional MES leaders to align offerings, priorities, and execution approach. Program Leadership (Leading from the Front) Lead large and complex MES programs “from the front” with strong ownership of outcomes, stakeholder alignment, and execution rigor. Set the bar for execution excellence across program management, solution delivery, and customer communication. Delivery Excellence & Governance Establish and enforce project governance across MES programs (scope, schedule, risk, quality, and stakeholder management). Ensure consistent delivery standards, templates, and quality gates across all projects. Provide leadership for escalations, enable corrective actions, and institutionalize lessons learned. Standardization, Templatization & Margin Improvement Build and maintain reusable assets (delivery playbooks, templates, accelerators, estimation models, reference architectures). Drive productivity and margin improvements by increasing reuse and reducing delivery variability. Track and improve practice KPIs (margin, utilization, schedule predictability, quality, CSAT). MES Competency Development (Capability Building) Develop MES techno-functional capability across architecture, configuration, integration, testing, deployment, and hyper care. Define skill matrices, learning paths, certifications, mentoring plans, and succession pipeline. Establish communities of practice and continuous improvement mechanisms across delivery teams. People Leadership (People First) Lead, coach, and mentor practice leaders, project managers, architects, and delivery teams. Build a high-performing culture with strong engagement, accountability, and career growth. Drive performance management, talent development, and retention initiatives. Customer Engagement & Pipeline Growth Engage with existing customers to strengthen relationships, improve satisfaction, and expand scope/footprint. Support pre-sales with discovery workshops, solution shaping, proposals, estimations, risk reviews, and delivery strategy. Drive pipeline growth in partnership with sales and regional MES leadership. Qualifications / Experience Minimum 15+ years of experience in MES Services , including end-to-end delivery ownership and services leadership. Proven experience leading large MES programs from the front (multi-site / multi-geography programs preferred), including go-live leadership and executive stakeholder management. Strong MES techno-functional expertise with end-to-end delivery ownership. Demonstrated success in improving margins via standardization, templatization, and governance. Strong executive stakeholder management, communication, and customer-facing leadership. Track record of building and scaling competencies, teams, and delivery leaders. Critical Skills Excellent people management and coaching capability; strong “people-first” mindset. Practice leadership: operating model, governance, metrics, delivery excellence. Business acumen: profitability/margins, utilization, productivity, pipeline contribution. Collaboration: strong partnership with regional counterpart and cross-functional teams. Customer engagement: credibility to lead workshops, escalations, and value discussions. Preferred Qualifications AVEVA platform experience preferred, with demonstrated exposure to delivering MES solutions leveraging AVEVA technologies (e.g., AVEVA MES / related AVEVA digital manufacturing ecosystem). What Success Looks Like A scalable MES delivery model with strong governance and predictable outcomes. Measurable margin improvement through reuse and delivery standardization. Strong MES competency/bench with clear career paths and reduced key-person dependency. Increased pipeline and expanded customer footprint through proactive engagement. High team engagement, retention, and leadership bench strength. India Benefits include: Gratuity, Medical and accidental insurance, very attractive leave entitlement, emergency leave days, childcare support, maternity, paternity and adoption leaves, education assistance program, home office set up support (for hybrid roles), well-being support It’s possible we’re hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive. Find out more: Hybrid working We work in a hybrid way at AVEVA. Most roles are based at a local AVEVA office, with an expectation of being on-site 50% of your working hours to support collaboration and connection. Some positions are fully office-based depending on the nature of the work, and certain roles that support specific customers or markets may be remote. The working arrangement for this position will be confirmed during the hiring process. Hiring process Interested? Great! Get started by submitting your cover letter and CV through our application portal. AVEVA is committed to recruiting and retaining people with disabilities. Please let us know in advance if you need reasonable support during your application process. Find out more: About AVEVA AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals, and minerals – safely, efficiently, and more sustainably. We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy. Learn more about how we are progressing against our ambitious 2030 targets: Find out more: AVEVA requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria. AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.