Director, Mobility & Executive Concierge Solutions Engineering

Job description

Director, Mobility & Executive Concierge Solutions Engineering We are seeking an experienced and visionary Director of Mobility & Executive Concierge Solutions Engineering to lead the strategy, architecture, and engineering of Vanguard’s mobile technology platform. This role owns two connected mandates: driving Vanguard’s mobile device capabilities at enterprise scale (iOS/iPadOS, Android, and tablet platforms managed through Microsoft Intune and Workspace ONE), and engineering the technology solutions that deliver a friction-free experience for senior executives who depend on iPads and mobile devices to lead the firm. The ideal candidate pairs deep modern-management and automation expertise with the architectural and product vision to design seamless, secure, executive-grade mobile solutions — all within a highly regulated, production-grade environment. In this role, you will: Define and own the multi-year strategy and engineering roadmap for Vanguard’s mobile platform — iPhone, iPad, and Android — including modern management, security baselines, and a seamless user experience. Engineer and advance mobile device capabilities: zero-touch provisioning, app lifecycle and configuration management, BYOD, Conditional Access, and zero-trust controls that protect the firm without burdening the user. Design and develop the technology solutions that make the executive experience frictionless — automated configuration, integration, and self-healing capabilities that eliminate friction from how executives use iPads and mobile devices. Architect and govern Mobile Device / Unified Endpoint Management (MDM/UEM) platforms — Microsoft Intune and Workspace ONE — ensuring compliance, resiliency, and a consistent experience across the mobile fleet. Partner with Cybersecurity, Identity, and Risk to deliver secure-by-design mobile and executive solutions that meet regulatory and audit requirements while preserving a frictionless experience. Drive automation and “infrastructure-as-code” practices across the mobile estate to scale capability delivery and reduce manual engineering effort. Instrument the platform with telemetry, Digital Employee Experience (DEX) tooling, and fleet-health analytics so experience quality is engineered and measured, not assumed. Govern high-risk change (OS upgrades, security baselines, major platform shifts) with disciplined, evidence-based controls that balance modernization velocity with stability. Evaluate emerging mobile and endpoint technologies and incorporate them strategically into the workplace technology stack. Lead, develop, and mentor a team of managers and engineers; build platform leaders, succession depth, and a culture of engineering ownership, reliability, and excellence. Serve as a senior point of partnership and influence with executive stakeholders — communicating roadmap, technical risk, and investment needs in clear, business terms. What it takes: Proven experience leading technical engineering teams at scale in mobility, endpoint, or workplace technology domains within a large, regulated enterprise. Deep, hands-on engineering expertise in modern mobile management — iOS/iPadOS and Android — using Microsoft Intune and/or VMware/Omnissa Workspace ONE. Demonstrated track record architecting and delivering mobile technology solutions for high-visibility or executive user populations, with measurable improvements in experience and reliability. Strong command of mobile security and identity engineering: Conditional Access, zero-trust principles, app protection, device compliance, and Microsoft Entra (Azure AD). Hands-on background in automation and scripting (PowerShell, Graph API) and modern engineering practices. Experience governing change, risk, and resiliency in a production-grade, audit-sensitive environment. Excellent executive communication, stakeholder management, and people-leadership skills. Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field (or equivalent experience). Preferred Skills: Experience engineering technology solutions for C-suite or board-level user populations, including travel-ready and event/briefing-center mobile capabilities. Familiarity with the broader Microsoft 365 ecosystem (Teams, Exchange Online, SharePoint) and how mobile integrates into the modern workplace. Advanced automation, API integration, and tooling skills to streamline provisioning, compliance, and reporting. Knowledge of mobile telemetry, DEX platforms, and fleet-health analytics. Experience in financial services or another highly regulated industry. Relevant certifications (e.g., Microsoft 365 Certified, Apple Deployment/Device Management) are a plus. About Vanguard & Our Team: Vanguard is an industry leader with a mission to give clients the best chance for investment success. Our Workplace Engineering team enables our 18,000+ global crew members to work with cutting-edge technology — securely, reliably, and effortlessly. This role is central to engineering the mobile platform our leaders rely on every day. What We Offer: The opportunity to architect and engineer a premium, enterprise-wide mobile platform from the front. A collaborative, mission-driven culture grounded in integrity, client focus, and inclusion. Professional development, competitive compensation and bonus, and comprehensive benefits. Special Factors Sponsorship Vanguard is not offering visa sponsorship for this position. About Vanguard At Vanguard, we don't just have a mission—we're on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best. How We Work Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.