Director of Admissions/Case management

Job description

Manage the admissions process efficiently to ensure a positive experience for residents, families and supporting staff. Planning, directing and monitoring the daily operations of the Admissions Department to ensure that budgeted resident census goals are met and that residents are admitted in a professional and efficient manner. Admits Patients to the health care facility. Screens patients by comparing patients’ condition to admission criteria. Admits patients by completing admission and financial responsibility forms. Must have the ability to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies, and procedures of the Sales and Marketing department. Working collaboratively with leaders of other facility departments to ensure timely communication of appropriate information and to enhance the admissions experience of residents and their families. Confirms that all insurance benefit coverage meets standards of admissions. Coordination and arranging physical, social, emotional and support services requirements, including transportation. Obtain applicant information by requesting completed applications and medical information; verifying and clarifying information; interviewing patients and family members; explaining admission criteria. Maintains comprehensive understanding of facility services that can be provided to prospective residents and educates referral sources as appropriate. Oversees the patients bed assignments and completion of preminary paperwork for admissions. Obtain Applicant information by requesting complete applications and medical information; verifying and clarifying information; interviewing patients and family members; explaining admission criteria. Completes additional facility specific ongoing tasks and projects as assigned by immediate supervisor Create and maintain an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment throughout the facility Completes resident intake process. Coordinates with Director of Nursing and/or Case Manager to assure appropriateness of facility admissions. Maintains and communicates accurate record of bed availability Works to initiate, nurture and maintain contacts with physicians, social workers, and discharge planners as valued customers to maximize referrals and facilitate admissions; Must attend daily stand up meetings. Be familiar with Standard Precautions, Exposure Control Plan, Fire Drill and Evacuation Procedures and know how to use the information Maintain the confidentiality of all resident care information including protected health information. Report known or suspected incidents of unauthorized disclosure of such information. Protects organization reputation by keeping information confidential. As directed, assists in planning and execution of outreach events such as on site facility health fairs, educational programs, and other promotional events designed to attract hospital discharge planners, physicians, and other key persons to the facility. Update job knowledge by participating in educational opportunities; reasing professional publications and maintaining personal networks. Supervisory Requirements This position has supervisor responsibilities. Qualification Education and/or Experience Must possess, as a minimum, a high school diploma or GED. A Bachelor's Degree in health care or related field Preferred. Two years' Admissions experience preferred. LVN or RN license preferred Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers and employees. Mathematical Skills Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Certificates, Licenses, Registrations To preform this job successfully, an individual must be proficient in the Microsoft Suite products Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 25 pounds. Prolonged use of a desktop or laptop computer. While performing the duties of this job, the employee is regularly required to sit, stand, walk, and talk, read, or hear. Frequent use of all office related equipment to include; copier/scanner/fax, telephone, and calculator. May be necessary to assist in the evacuation of residents during emergency situations. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is typically low to moderate. Additional Information Note: Nothing in this job specification restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.