Director of Business Applications

Job description

We're looking for a business-minded, technically strong leader to lead Business Applications at Lemonade and play a key role in building a more autonomous company. You'll lead a team that works across Lemonade to understand complex business challenges and turn them into technology solutions - from AI agents and automation to custom solutions, integrations, and enterprise platforms. Doing this well takes a deep understanding of how the business works and the instinct to spot where technology can create genuine leverage. We believe two things matter for every leadership role at Lemonade: *leadership* that sets the bar for excellence, builds high performing teams, and holds them accountable, and *strategy* that thinks several years ahead and turns ambitious plans into reality. These aren't buzzwords, they're how we actually work. Our AI-first approach isn't just a tagline either. We're building the future of insurance with AI at the center, and we need people who are genuinely excited to learn and grow alongside these tools. ## In this role you'll - Turn business challenges into working technology solutions - partnering with leaders across Lemonade to find where AI and automation can materially change how work gets done - Build toward a more autonomous Lemonade by identifying where work can be fundamentally redesigned through agents, AI, and software - then leading the team in making it real - Own problems end-to-end, from getting deep into the business challenge, through implementation, adoption, and measurable outcome - Shape a forward-deployed BizApps model where the team works close to the business, moves quickly, prototypes fast, and shares accountability for results - Lead and grow a strong team that combines business understanding, product thinking, and technical depth - raising the bar for ownership, curiosity, and speed - Set the strategy and technical direction for the platforms, integrations, and data flows that power teams across Lemonade ## What you'll need - 7+ years leading technology solutions for business applications/operations, with experience managing and developing a team. - Strong business judgment - you can quickly map how a function works, what drives its outcomes, and where technology creates real leverage - Strong technical fluency across architecture, APIs, integrations, data, and automation (enough to evaluate solutions and confidently guide technical decisions) - Hands-on familiarity with modern AI capabilities, including LLMs, agents, and AI-enabled development, and genuine curiosity about where it's headed - A track record of turning complex, ambiguous business problems into solutions with measurable impact - Strong product thinking - you start with the problem, challenge requirements, prioritize by impact, and care whether what you build actually gets used - Experience partnering with senior stakeholders on cross-functional, high-ambiguity problems - A college degree in a relevant field - Ready to work in an office environment most days of the week