Director of Business Development

Job description

Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission. By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale. With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order. Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures. About the role: The Director of Business Development at Stord plays a pivotal role in driving our company’s success as a growing start-up in the supply chain space. Reporting to the VP of Sales, this role will be responsible for expanding a portfolio of high-value clients, delivering tailored solutions, and ensuring the highest level of customer satisfaction. You will develop consultative relationships with clients and prospects to introduce Stord’s full breadth of services. Stord’s Business Development team help prospective enterprise customers throughout the US modernize their supply chains through technology and digitally connected services. What You'll Do: Identify, research, and establish contact with a potential new client through account based selling techniques Proactively generate leads and work with team members to pursue business relationships with prospective clients Develop consultative relationships with Clients and prospects to introduce Stord’s full breadth of Supply Chain services Understand prospects’ needs and objectives to provide tailored logistics solutions Develop relationships with clients across the transportation, warehousing, e-commerce fulfillment space Monitor and document client interactions and customer sales activity via CRM Collaborate with cross-functional teams, including operations and customer success, to client satisfaction What You'll Need: Bachelor's Degree in Supply Chain or Logistics 5+ years in a sales capacity focused on Supply Chain or Warehousing sales mid-market and enterprise clients Experience in Warehousing, Fulfillment, or E-commerce in a operations capacity is a bonus A high energy level, perseverance and learning agility along with a willingness to have fun Ability to thrive in a fast-paced and fluid environment with a focus on putting customers interests first Ability to collaborate across team functions to drive key results Excellent communication, negotiation, presentation, interpersonal, and organizational skills Ability to travel up to 50% Passion for technology