Director of Business Systems Product Management

Job description

### **Who We Are** Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), [a $5.8B valuation](https://www.cnbc.com/2025/12/03/verkada-capitalg-valuation-security.html), more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it. You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries. ### **About the Role** This role leads the Business Systems Product team in the CIO organization. Verkada runs on four value streams — Quote-to-Cash, Attract-to-Hire-to-Retire, Procure-to-Pay, and Record-to-Report. The systems behind them decide how fast the company can sell, hire, source, ship, and close the books. You own the product functions across them. The portfolio spans both sides of the company. Some of these systems face partners and customers, where the experience is part of how Verkada competes and where the ambition is to be the easiest company in the industry to do business with. Others face employees, where the experience drives how the company scales. The bar is the same on both sides: systems people choose to use, intuitive enough to need almost no training, and scalable so overall company growth exceeds the rate of headcount growth. Your team is organized by the functions it serves: Partner Ecosystem (Partner Portal and vStore), Finance, Supply Chain & Operations, Legal, and People. Each product manager owns the systems roadmap for their function and acts as the product counterpart to that function's leadership. You own the whole — including the parts that only work when someone connects them. A partner order has to land cleanly in NetSuite. A headcount plan has to reconcile between Workday and the financial model. **This is a fully onsite role in our San Mateo HQ** ### **What You'll Do** - Build streamlined features for pricing configurations, automated approvals, checkout, payments, and fund requests (MDF/JSF) to enable partners to operate without manual intervention. - Recruit and coach 6–10 PMs to write strong requirements, manage roadmaps, and serve as strategic partners to business leaders. - Drive product strategy, architecture, and roadmap for all enterprise business systems to support scalable, public-company growth. Lead a team of 6–10 PMs and analysts across key operational domains. - Define the systems roadmap, lead make-vs-buy decisions, manage total cost of ownership (TCO), and establish a standardized intake process for all business requests. - *Partner Ecosystem & vStore:* Build and scale self-service portal for quoting, deal registration, order management, and billing. - *Finance:* Oversee NetSuite order-to-cash and financial close systems. - *Supply Chain:* Manage inventory, order processing, logistics, and contract manufacturer integrations. - *Legal & People:* Automate employee lifecycle systems and identity/access provisioning. - Build SOX-ready controls, auditability, and data warehouse integrations to public-company standards. ### **What You Bring** - Bachelor's degree in MIS, CS, Finance, Business, or another technical/analytical field. - 10+ years in product management, business systems, or a related technical role, including 3+ years leading product managers. Experience managing managers is a plus. - Track record owning enterprise systems end to end across more than one business function, accountable for the outcome rather than the delivery alone. - Experience across both external-facing and internal-facing systems, and a clear point of view on why the quality bar should be the same for both. - Experience designing for multiple personas on a shared surface, where a seller, an admin, and a finance user all need the product to work without it becoming a compromise for all three. - Depth in at least two of: quote-to-cash, record-to-report, procure-to-pay, supply chain planning and fulfillment, or the employee lifecycle — with credible curiosity about the rest. - Hands-on experience with Salesforce, NetSuite, Workday, or comparable platforms, and with the integration patterns that connect them. - Basic SQL, Python, JavaScript and HTML. You should be able to interrogate the data yourself. - Solid understanding of UI/UX principles and experience partnering with design. You can review a wireframe and tell the difference between a workflow that gets adopted and one that gets worked around. - Experience preparing and delivering to executive leadership, including defending a roadmap and a make-versus-buy recommendation. - An ideal candidate handles ambiguity, moves fast, and builds alignment across a demanding stakeholder group — keeping leadership informed and bought in along the way. ### **Employee Benefits** Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to: - Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans - Nationwide medical, vision and dental coverage - Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options - Expanded mental health support - Paid parental leave policy & fertility benefits - Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time - Professional development stipend - Wellness/fitness benefits - Healthy lunches provided daily - Commuter benefits ### Additional Information - We do sponsor and take over sponsorship of employment visas for this role. If we make you an offer, we will make every reasonable effort to get you a visa. **Annual Pay Range** At Verkada, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate's skills and experience, as well as market demands and internal parity. A Verkada employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company in the form of restricted stock units (RSUs) Below is the annual on-target earnings (OTE) range for full-time employees for this position, comprised of base compensation and commissions (if applicable). Estimated Annual Pay Range $220,000—$310,000 USD ### **Verkada Is An Equal Opportunity Employer** As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law. *Your application will be handled in accordance with our [Candidate Privacy Policy](https://www.verkada.com/privacy/candidate-privacy-policy).*