Director of Claims

Job description

**Slide Insurance - Fun. Innovation Driven. Fueled by Passion, Purpose and Technology.** At Slide, you will not only be part of a successful team, but you will also be a part of our Slide Vibe/award winning culture where collaboration and innovation are expected, recognized and awarded! Join our Tampa headquarters as a **Director of Claims** and help lead a high-performing claims team through continued growth and innovation. This role is a great fit for someone who enjoys leading people, building strong teams, and rolling up their sleeves to help solve complex challenges while keeping the bigger picture in focus. ### **How You'll Make an Impact** **Strategic & Operational Leadership** - Lead claims operations to ensure consistent application of claim handling standards, coverage analysis, investigation practices, and resolution guidelines. - Oversee claims processes, controls, and workflows to support accurate, timely, and compliant claims handling. - Provide oversight and direction on complex and high-severity claims, including mediations and trials, in coordination with Legal. **Litigation, Risk & Cross‑Functional Partnership** - Support execution of litigation and negotiation approaches in alignment with Legal and senior leadership direction. - Partner with Legal in the management of litigated claims, including coordination with defense counsel and case strategy execution - Partner closely with Underwriting on trends, case law, and statutory impacts to product lines - Support underwriting decisions through policy and submission reviews, as needed - Stay current on legislation, regulations, and industry developments impacting claims **Talent Development & Continuous Improvement** - Lead and develop claims leaders and teams responsible for claims handling functions. - Support employee development through mentorship, coaching, and timely structured Progress & Growth conversations. - Drive training initiatives in partnership with Training & Auditing to elevate claims capability - Champion best practices, analytics‑driven decision‑making, and operational excellence across claims ### **What You’ll Bring to the Team** - Bachelor’s degree or equivalent relevant experience - 8+ years of P&C homeowners claims experience - 5+ years of leadership experience managing claims leaders and large teams - Active Florida 6‑20 Resident All Lines Adjuster License - Deep expertise in Florida insurance law and good‑faith claims handling - Proven success overseeing complex claims, litigation strategy, and mediations - Strong people‑leader with the ability to mentor, influence, and scale high‑performing teams - Data‑driven, analytical approach with excellent organizational and prioritization skills - Exceptional written, verbal, and executive‑level communication skills - Proficiency with Microsoft 365 tools (Teams, SharePoint, Excel, PowerPoint, Outlook) - Commitment to living and leading Slide’s Core Values **What Slide Offers To You****The Slide Vibe** - An opportunity to be a part of a fun and innovation-driven culture fueled by Passion, Purpose and Technology! Slide offers many opportunities to collaborate and innovate across the company and departments, as well as get to know other Sliders. From coffee chats, to clubs, to social events - we plan it, so all Sliders feel included and Enjoy their Journey. **Benefits** - Created using Slider feedback, Slide offers a comprehensive and affordable benefits package to cover all aspects of health...Physical, Emotional, Financial, Social and Professional. A Lifestyle Spending Account is set up for each Slider and Slide contributes to it monthly for use on any benefit that individually suits you - Health Your Way! **2023 - 2026 BEST PLACE TO WORK - Tampa Bay Business Journal** **2024, 2025 & 2026 TOP WORKPLACE - Tampa Bay Times & USA TODAY**