Director of Data Platform Engineering

Job description

About Owner Owner is the AI-native system local business owners use to succeed, starting with restaurants. We’re building the system that replaces the many tools owners use to run their business. It powers everything from the restaurant’s website, online ordering, CRM, POS, and more. Product philosophy Most small business software makes owners do the work to get what they want: sales growth and profit growth. Owner does the work for them agentically. Our system drives demand, converts it, and helps operators run their business day to day. As it improves, the business improves with it. Using Owner should feel like having a team of great operators, engineers, and marketers working for you. Our vision We’re starting by helping independent restaurants succeed online. But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive. Once we nail the solution for restaurants – we’ll scale it into every other local business type. In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age. Read our Series C memo here → https://www.owner.com/c Our traction Since 2020, we've generated tens of millions in revenue and processed over a billion dollars of online orders. 1 in 5 Americans have used an Owner.com http://Owner.com website. More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees. Our team Our team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. We’ll be scaling even faster in 2026 to keep pace with our customer growth. Where we work Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location! Why we're looking for you We are hiring a Director of Data Platform Engineering to own the platform that turns that data into something the company and our products can rely on. This is a hands-on engineering leadership role: you will set the architecture, build the hard parts yourself early on, and grow a team behind you. The remit runs the full path, from moving data out of production systems into a trusted warehouse, to modeling and governing it, delivering it reliably, and serving it to analysts, product features, and our ML systems. The job is to build that platform, not to bolt an "AI layer" onto something that does not exist yet. This role is remote and can be based anywhere in the US or Canada. For San Francisco-based candidates: we have a beautiful office in the Presidio for optional hybrid collaboration opportunities. The impact you'll have - Own the end-to-end data platform architecture from source systems to serving, deciding where the stack (today Snowflake, Fivetran, dbt, Sigma, and Hex) consolidates, where it needs rebuilding, and whether it should move toward a lakehouse pattern. - Design the path for order data as it moves off the legacy monolith onto a new source of truth, from event consumption and change data capture through to projections, so it lands in the warehouse correctly and on time. - Bring real modeling rigor and a single semantic layer so core metrics like revenue, conversion, and retention carry one definition everywhere, then make testing, monitoring, and SLAs standard so issues surface before stakeholders see them. - Provide the feature and serving infrastructure that lets restaurant ML run safely and reproducibly, and manage warehouse cost and performance as a first-class engineering metric. Who you’ll work with - Engineering leadership and the VP of Business Operations, plus the orders and payments teams as that domain moves to its new source of truth. - BizOps and GTM analytics, Product, Finance, and the data scientists and applied-AI engineers who build on the platform you own. What we’re looking for - Roughly 10 or more years in data engineering, data platform, or analytics engineering, including 3 to 5 years leading and building teams that other people depend on. - You treat pipelines like software: version control, code review, automated tests, schema and data contracts, and CI/CD, with changes reviewed before they reach production. - Deep hands-on experience with a modern data stack: a cloud warehouse or lakehouse (Snowflake, Databricks, BigQuery, or Redshift), dbt or similar transformation tooling, orchestration (Airflow, Dagster, or similar), and both batch and streaming (Kafka, Spark, Flink, or equivalents). - Strong data modeling and SQL plus production-quality Python, with proven ownership of data reliability through SLAs, SLOs, quality monitoring, incident response, and root-cause work. - Practical governance experience across lineage, cataloging, and access control, including PII and payments data, and good judgment about where AI and machine learning belong and where they add risk. Compensation and benefits - The estimated base salary range for this role is $250-290K, plus a generous pre-IPO equity package - Other benefits include comprehensive health coverage, remote-first workplace, unlimited PTO - plus extra fun perks! Notice - Employment Scams Communication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address. We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by a scammer, please mark the communication as "phishing" or “spam” and do not respond.