Director of DevOps

Job description

Director of DevOps Remote Opportunity About Reveleer Reveleer delivers a unified platform spanning risk adjustment, quality improvement, clinical intelligence, and member management for health plans and provider organizations navigating the complexity of value-based care. Trusted by 80+ customer organizations nationwide, the platform integrates data, analytics, and intelligent workflow automation into one governed system designed to support traceable documentation across diagnoses, quality measures, and submissions. With regulatory expertise and transparent, human-in-the-loop AI at its core, Reveleer supports organizations working to advance care quality, strengthen documentation integrity, and sustain the operational readiness needed to navigate audits with confidence. About the Role We’re looking for a hands-on Director of DevOps to lead and scale our DevOps and platform engineering capabilities at Reveleer. This role is responsible for both setting direction and staying close to execution, ensuring our cloud infrastructure, delivery pipelines, and observability practices support reliable, scalable, and efficient product delivery. You will partner closely with Engineering, Product, Data, and Security to standardize how we build, deploy, and operate software across the company, while improving delivery speed, reliability, and cost efficiency. Responsibilities Leadership & Ownership • Lead, mentor, and grow a team of DevOps engineers, setting clear goals and fostering a collaborative, high-performing culture • Define and evolve DevOps and platform engineering strategy across multiple product lines • Establish clear ownership boundaries between DevOps, IT, and Security to reduce friction and improve delivery focus • Build and scale the DevOps operating model to support a growing engineering organization Infrastructure & Cloud • Own and evolve our cloud infrastructure, ensuring high availability, security, scalability, and cost efficiency • Define standards for infrastructure-as-code and environment management across teams • Drive consistency in cloud architecture and deployment patterns across products CI/CD & Developer Experience • Own and standardize CI/CD practices across engineering teams to improve delivery speed and predictability • Reduce deployment friction and improve developer productivity through automation and tooling • Drive adoption of best practices across build, test, release, and deployment workflows Observability & Reliability • Own our observability strategy using New Relic, ensuring meaningful alerting, dashboards, and SLOs/SLAs are in place • Lead incident response processes, post-mortems, and reliability improvements • Drive proactive performance tuning and capacity planning Security & Compliance • Partner with Security to ensure infrastructure and deployment practices meet compliance and security standards • Implement and enforce controls across environments aligned with company and regulatory requirements Metrics & Outcomes • Own and improve engineering delivery metrics such as deployment frequency, lead time for changes, change failure rate, and mean time to recovery • Drive measurable improvements in system reliability, availability, and operational efficiency • Partner with Finance and Engineering to improve cloud cost visibility and optimization Cross-Functional Partnership • Work closely with Product, Data, and Engineering leadership to align platform capabilities with business priorities • Support customer-facing reliability and SLA commitments in partnership with Support and LiveOps teams Qualifications Must-Have • 8+ years of experience in DevOps, infrastructure, or site reliability engineering, with 3+ years in a leadership role • Proven experience leading DevOps or platform teams in a cloud-first environment while remaining hands-on • Current experience supporting engineering teams implementing scalable cloud architectures using CaC, IaC, and Kubernetes. • Strong proficiency and hands-on experience with AWS (EC2, ECS/EKS, RDS, IAM, VPC, S3, and related services) • Demonstrated experience guiding and leading other DevOps, cloud, and software engineers, leveling up technical proficiency and overall cloud capabilities. • Deep knowledge of Kubernetes and container orchestration, including experience running production EKS clusters • Solid understanding of networking and cloud networking concepts, including VPCs, subnets, routing, security groups, load balancers, DNS, and VPN/Direct Connect connectivity • Experience managing CI/CD pipelines, preferably with Bitbucket Pipelines or similar tools (GitHub Actions, GitLab CI) • Proficiency with infrastructure-as-code tools such as Terraform or AWS CloudFormation • Extensive experience leveraging observability tooling for logging, monitoring, alerting, incident management, and escalation (New Relic/Datadog/etc.) • Familiarity with web application architecture concepts, such as databases, message queues, serverless and event-driven architectures, and caching mechanisms. Ability to work with Engineering teams to identify and resolve performance constraints • Hands-on software development background — prior experience writing and shipping production code in any language, enabling effective collaboration with engineering teams and informed decision-making on tooling, pipelines, and developer workflows Nice-to-Have • Scripting proficiency in Python, Bash, or PowerShell • AWS certifications (Solutions Architect, DevOps Engineer, etc.) • Experience with FinOps / cloud cost optimization practices WHAT YOU’LL RECEIVE: • Competitive salary • Medical, Dental and Vision benefits • 401k match • Generous PTO plan Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience. Reveleer E-Verifies all new hires. Reveleer is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status or genetic information, in compliance with applicable federal, state and local law.