Director of Digital Program Management

Job description

Position: Director of Digital Program Management Job Description: Why You'll Love This Role: We believe that data-enabled digital capabilities and customer experiences, data-driven decisions, and predictive commercial insights, are all essential to achieving customer value and business growth at scale. The Digital organization drives this at Arrow by creating scalable, innovative, value-creating digital strategies, capabilities, and operations for the Global Components business. The Director of Digital Program Management will play a pivotal role as a member of the Digital Leadership Team -- equal parts change agent, master orchestrator and pragmatic optimist, with a strong communication and collaboration skillset. To be effective, this leader must have proven success managing complex digital transformation programs within a global organizational structure that demands a highly collaborative approach, be able to navigate and operate globally, influence and spark change/progress, work well in matrixed organizations, and be ready to define and drive a thoughtful approach to operational program and change management in support of digital transformation at Arrow Global Components. What You'll Do: Lead a global team of program, project and portfolio managers and change leaders. Define, communicate, and lead our cross-functional operating model, ways of working and an approach to collaboration that will enable us to make continuous progress towards our strategic digital vision, north star and OKRs/business outcomes. Lead and manage all organizational business reviews, program communications, and governance forums (e.g. Steering Committee, Core Team) ensuring understanding and alignment across key global business and functional leadership. Collaborate closely with leadership team on decisions regarding program scope, roadmaps and sequencing, trade-offs, and key results (OKRs). Establish strong relationships with stakeholders, communicating effectively and proactively to manage expectations and address concerns. Partner with Digital Product Management and Business leaders to analyze and develop strategies to address business readiness, operational impacts, process opportunities, and overall change management requirements that may be necessary to achieve business and customer value. Partner with Finance and IT to track program budget and to identify and advocate investment strategies across people, process, technology, and data that support progress towards our aligned objectives and outcomes. Leverage competitive and industry insights to identify key trends and opportunities relevant to digital transformation, change management and program leadership. Continuously track, measure, and analyze operational program progress and performance. Lead Change Management programs and associated internal communication strategy including Digital CAN (change agent network), Viva Engage Community, and regular educational intranet articles. Support development of a Digital organization culture that is customer-centric, learning-based, focused on continuous improvement, and grounded in measurement and data-based decision making. Lead organizational maturity and help support team events including: Learning Labs, Town Halls, Leadership Team staff meetings. Who We're Looking For: A bachelor’s degree in business, information systems, or related relevant field preferred. 12+ years of experience of progressively increasing digital program management and leadership experience. Experience in large complex global environment, B2B industrial preferred. Strong financial and overall reporting and analytics skills with ability to synthesize complex data points into simple business-focused insights and recommendations. Demonstrated ability to manage multiple projects and priorities and collaborate across functions and teams. Master communicator: A track record of presenting insights and related high-priority topics to executives and peers. Comfortable with public speaking and facilitating large group sessions. Clear communicator with ability to simplify and effectively communicate complex concepts. Excellent collaboration skills working with internal and external stakeholders and across both business and technical teams. High degree of personal integrity; culturally sensitive & empathetic. Work Arrangement: Hybrid: Tuesday, Wednesday, Thursday required office days for Panorama Office site; Monday, Friday-work from home. What's In It For You: At Arrow, we're committed to helping our employees thrive, both at work and beyond. Along with competitive compensation, we offer a range of benefits that support your health, financial well being, work-life balance, and professional growth. Your benefits may include: Medical, Dental, Vision Insurance 401k, With Matching Contributions Short-Term/Long-Term Disability Insurance Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options Paid Time Off (including sick, holiday, vacation, etc.) Tuition Reimbursement Growth Opportunities Discounted RTD Passes, with convenient office location off RTD Light Rail (Dry Creek Exit) On-site Café with Catering Option for Busy Lifestyles 24/7/365 On-site Gym and Lockers, Free for Use to All Employees! Bike Racks And more! About Arrow: We believe new technologies have the power to make life not only different, but better. At Arrow, we're helping make that future possible. We enable customers and suppliers to design and distribute technology around the world, connecting people, ideas, and innovation to solve real-world challenges. Guided by our purpose of making the benefits of technology accessible to all, we provide expertise, solutions, and connections that help shape what's next. As a global technology solutions provider, Arrow offers opportunities to learn, collaborate, and build a meaningful career while making an impact around the world. Life at Arrow: At Arrow, we believe innovation starts with people. We create an environment where collaboration, curiosity, and continuous learning help our employees grow and make a meaningful impact every day. From your first day, you'll have opportunities to build new skills, work alongside talented teams around the world, and contribute to technology that helps shape a better future. Because when our people grow, innovation moves forward. Annual Hiring Range/Hourly Rate: $163,800.00 - $251,625.00 Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer. Location: US-CO-Denver, Colorado (Panorama Arrow Building) Time Type: Full time Job Category: Business Support EEO Statement: Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy) All Arrow job postings are for existing job vacancies . We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.