Director of Engineering, Resort Okinawa

Job description

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Set along 100 acres of pristine beachfront on Okinawa’s west coast, Four Seasons Resort and Private Residences Okinawa will introduce a new expression of resort living in Japan. Designed in harmony with the island’s natural landscape and cultural heritage, the resort will feature guest rooms, private villas, residences, and a beach club, all connected through walkable gardens and open spaces. With a focus on thoughtful design, connection to nature, and the signature service that defines Four Seasons, the resort will offer both guests and team members the opportunity to be part of something truly special in one of Japan’s most unique destinations. Set along 100 acres of pristine beachfront on Okinawa’s west coast, Four Seasons Resort and Private Residences Okinawa will introduce a new expression of resort living in Japan. Designed in harmony with the island’s natural landscape and cultural heritage, the resort will feature guest rooms, private villas, residences, and a beach club, all connected through walkable gardens and open spaces. With a focus on thoughtful design, connection to nature, and the signature service that defines Four Seasons, the resort will offer both guests and team members the opportunity to be part of something truly special in one of Japan’s most unique destinations. About the role As the Director of Engineering, you will oversee a team of Engineering and Maintenance specialists responsible for all engineering operations to ensure the safety and comfort of guests and employees. You will also have responsibility in all aspects of hotel facility and building maintenance including electrical, plumbing, steam, gas, fire & safety, HVAC refrigeration, interior, paint and decorating, and respond to inquiries and problems in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all Four Seasons’ policies. What you will do Engineering Operations & Maintenance Oversee the day-to-day operations of the engineering department, including maintenance, repairs, and upkeep of all hotel facilities, guestrooms, and public areas Develop, implement, and continuously improve preventive maintenance programs to minimise downtime and ensure asset longevity Establish and manage an effective work-order system to ensure timely and efficient completion of maintenance requests Ensure all engineering services effectively support both guest satisfaction and operational needs Team Leadership & Development Lead, mentor, and develop the engineering team, fostering a culture of safety, accountability, and excellence Conduct regular training, safety briefings, and performance management activities Promote clear communication and collaboration within the team and across departments Project Management & Capital Planning Plan, manage, and execute capital improvement projects, renovations, and building upgrades Ensure all projects are delivered on time, within budget, and in accordance with quality standards Coordinate with contractors, vendors, and internal teams to ensure seamless execution Apply structured project management methodologies, including planning, scheduling, and resource allocation Maintain accurate project documentation and completion records Financial & Budget Management Prepare and manage the engineering budget, ensuring cost-effective operations Monitor expenditures and identify opportunities to optimise costs without compromising quality Support procurement planning, including sourcing of materials, parts, and services Compliance, Safety & Risk Management Ensure compliance with all local regulations, environmental standards, and corporate policies Conduct regular safety inspections and ensure all engineering practices meet required standards Promote a safe working environment and ensure adherence to safety procedures at all times Sustainability & Continuous Improvement Drive energy-saving initiatives and sustainability programs across the property Identify opportunities to improve operational efficiency and engineering performance Analyse technical issues and implement effective, timely solutions Collaboration & Stakeholder Management Work closely with operational departments (e.g., Housekeeping, Front Office) to ensure seamless hotel operations Partner with senior management to align engineering priorities with overall business objectives Collaborate with the Onsite Manager to coordinate daily maintenance and grounds upkeep Additional Responsibilities Ensure all engineering methods, materials, and practices comply with local regulations and corporate standards Maintain professional communication with guests, team members, and external partners Perform all duties in alignment with company standards and operational expectations What you bring Minimum of 10 years as engineering professional in hospitality, service or luxury industry A university degree or equivalent experience Project management experience Pre-opening and renovation experience in hotels/resorts in Asia preferable. Excellent analytical skills and ability to identify pattern in data to make recommendations in an environment with competing demands Strong written and verbal communication skills in English and Japanese Proactive, hands on and able to operate autonomously