Director of Facilities

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels , a collection of distinctive independent properties; Axiom Hospitality , our European hotel management company; and PYRAMIDWORKS , which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience. About our property: Costa d'Este Beach Resort & Spa is a luxury resort located in Vero Beach, Florida. The resort's rooms and suites are spacious and luxuriously appointed, with many offering stunning views of the ocean or the pool. Costa d'Este Beach Resort & Spa is the perfect place to relax and rejuvenate on Florida's beautiful Treasure Coast. The resort's stunning location, luxurious accommodations, and endless amenities make it a popular destination for couples, families, and groups of friends. What you will have an opportunity to do: This role requires balancing daily hands-on troubleshooting with long-term strategic planning. The ideal candidate will protect the aesthetic and structural integrity of our oceanfront property while ensuring that guest comfort, safety, and sustainability remain top priorities. Key Responsibilities: * Property & Asset Management - Implement a rigorous preventative maintenance schedule designed specifically for salt-air, high-humidity, and high-UV environments to prevent corrosion and weathering of buildings, decks, and outdoor furniture. *Oversee the pristine condition of all beachside assets, including boardwalks, pool decks, outdoor showers, cabanas, etc. *Manage the resort's HVAC, refrigeration, plumbing, electrical, and commercial kitchen systems, ensuring high energy efficiency and minimal downtime. Guest Experience & Aestheic Standards *Maintain a "walk-the-property" mentality to ensure that luxury aesthetic standards are met daily across all guest rooms, public spaces, and grounds. *Coordinate closely with the Director of Rooms, Housekeeping Manager, and Guest Services Manager to rapidly resolve guest room maintenance requests. *Oversee beach grooming, landscaping, and pool/spa chemistry to ensure picture perfect recreation areas. Disaster Preparedness & Safety Compliance *Serve as the primary architect and executor of the resort's Hurricane and Severe Weather Preparedness Plan. *Ensure 100% compliance with local, state, and federal regulations, including OSHA, EPA, fire codes, and beach/marine wildlife protection laws. *Maintain and test all life safety systems, including fire alarms, sprinklers, and emergency lighting. Leadership & Financial Accountability *Recruit, rain, mentor, and schedule a small, highly efficient team of maintenance technicians and groundskeepers. *Develop and manage the annual Facilities operating budget and Capital Expenditure (CapEx) plan. *Negotiate and manage contracts with external vendors, MEP (mechanical, electrical, plumbing) contractors, and waste management services. What are we looking for? Required Qualifications & Skills *Minimum of 5-7 yrs of hospitality facilities management experience with at least 3 years in a leadership role. Direct experience at an oceanfront resort is preferred. *Deep understanding of commercial HVAC, pool/spa chemistry (certification preferred), plumbing, electrical systems, and carpentry. *Degree or technical certification in Engineering, Facilities Management, or a related field (or equivalent field experience). *High emotional intelligence to interact warmly with luxury guests and associates of the resort; excellents crisis-management skills; fluency in English (multilingualism, particulary Spanish, is a major plus for team management). *Ability to work in outdoor coastal weather conditions (heat, humidity, wind) and lift up o 50lbs. Must be on-call for emergency situations. Compensation: $78,000.00 - $85,000.00 Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.