Director of GMP IT Operations, Infrastructure Architecture

The Associate Director of IT Operations (Infrastructure Architecture) ensures the reliable operation, delivery, and management of IT/Operational Technology (IT/OT) infrastructure and services, with a focus on supporting a highly regulated GxP environment. This role provides strategic direction, operational management, and administrative oversight for the daily IT operational activities, including hardware, communications & WiFi infrastructure, and service delivery. The position also ensures integration and alignment with corporate IT systems and infrastructure while maintaining robust compliance, security, and service standards. As an Associate Director of IT Operations (Infrastructure Architecture), a typical day might include the following: Ensure the reliable operation of IT/OT infrastructure, including but not limited to servers, hardware, communications and desktop support, plus oversight of daily operational activities. Define, implement, and lead IT/OT infrastructure architecture, with a focus on hyper-converged systems, advanced networking, and wireless technologies, to ensure robust connectivity and security. Build scalable and secure wireless networks to support industrial and enterprise needs. Provide operational management for data centre operations, network services, telecom, asset management, and security plus ensure systems and procedures are in place for effective monitoring and reporting. Maintain compliance with industry standards, including experience with automation systems such as DeltaV/Emerson and Rockwell/Allen-Bradley. Manage service providers to ensure high-quality service delivery and alignment to service level agreements (SLAs) and act as the escalation point for major incidents. Ensure compliance with relevant regulations and standards, including GxP, FDA and other global regulatory requirements. Maintain robust security measures to protect IT/OT infrastructure, including data integrity and disaster recovery planning. Lead and mentor a diverse technical team and run recruitment, training, performance evaluations, and target setting for the IT Operations team. Collaborate with partners to ensure seamless integration between IT and OT systems. Provide regular management reporting on service performance and IT operations. ​​​ This role may be for you if you: Have management and delivery experience including management of a diverse technical team, including Helpdesk, Desktop, Server and Network staff, with experience managing vendors and managed services. Have experience in developing and deploying SLAs, Metrics and other best practices, as well as having successfully implemented ITIL practices into an organisation. Have experience with Business Continuity and Disaster Recovery planning. Have a strong background in Microsoft OS, in particular Server and GPO elements. Have a strong understanding of Data Integrity and associated tools. Possess hands-on experience designing and documenting infrastructure architecture across networking, compute, and security domains. Have demonstrated experience with security frameworks (NIST CSF, IEC 62443, or ISO 27001) and applying them within regulated environments. In order to be considered for this position, you must hold a BS/BA in Information Technology or related field along with Senior Manager: 8+ years of progressively more responsible experience, including 8+ years of management experience and a minimum of 3 years’ experience in an FDA or similarly regulated environment. Associate Director: 10 years of progressively more responsible experience, including 10 years of management experience and a minimum of 3 years’ experience in an FDA or similarly regulated environment. May consider equivalent combination of education and experience. Level is determined based on qualifications relevant to the role. Preferred knowledge of understanding of IT compliance guidelines, including PICS, CFR21 Part 11, Annex 11, and GAMP. Does this sound like you? Apply now to take your first step towards living the Regeneron Way! We are committed to building a workplace with an inclusive culture. Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, sexual orientation, gender identity or expression, gender reassignment, marital or civil partnership status, civil status, pregnancy or parental status, age, disability, nationality, citizenship status, ethnic or national origin, membership of the Traveler community, familial status, genetic information, military or veteran status, or any other characteristic protected under applicable law. Where required, we will provide reasonable accommodation to applicants with known disabilities or chronic illnesses during the recruitment process, unless such accommodation would impose undue hardship. Where necessary, we disclose salary ranges for roles in all countries in which we operate. The final offer will be determined within the relevant range based on the country of employment, specific role level, and your skills and experience. In some countries, collective bargaining agreements (CBAs) may apply and influence certain elements of pay or benefits. Regeneron offers a competitive and comprehensive total rewards package which may include, depending on country and role: annual bonuses or other incentive plans, equity awards, pension or retirement benefits, 401(k) company match, health and wellness programs, fitness centers, insurance benefits (e.g. medical, dental, vision, life and disability), paid time off, and family support benefits. For additional information about Regeneron benefits in the U.S., please visit . For other locations, additional information will be provided during the recruitment process. If you have any questions, please speak with your recruiter. Please be advised that at Regeneron, we believe we do our best work when we are together. For that reason, many roles are required to be performed on‑site. Please speak with your recruiter and hiring manager for more information about on‑site expectations for your role and location. As part of the recruitment process, certain background checks may be conducted in accordance with the laws of the country where the position is based. The purpose of such checks is to verify certain information prior to the commencement of employment such as identity, right to work and educational qualifications. For jobs in Canada: this posting is for an existing position. Salary Range (annually) $126,300.00 - $241,200.00