Director of Innovation Delivery

Job Summary:As a Director of Innovation Delivery you will build AI-native products. You’ll lead cross-functional Innovation Delivery Squads—owning outcomes end-to-end across web, mobile, AI agents, and streaming backends. You’re a hands-on technical leader who can scope, architect, staff, and ship; then run the product safely at scale.Responsibilities:Stand up and run squads (Discovery → Prototype → Product → Platform & SRE).Design and ship RAG/agent systems: pick models (e.g., Anthropic Claude, OpenAI, Google, or open-weights like Llama/Mistral), define tools/functions, and choose retrieval (default Postgres + pgvector, scale to Weaviate/Qdrant/Pinecone when needed).Operate AI safely: evals & guardrails, structured outputs (JSON/Schema), PII redaction, refusal policies, cost/latency budgets, and LLM observability.Own delivery outcomes: SLOs, quality, cost, velocity; release with feature flags and canaries.Be client-facing: discovery, scoping, SoW, roadmap, QBRs.Hire/coach Tech Leads, EMs, and PMs; level up practices.Requirements8–12+ yrs engineering; 4+ yrs leading multi-team delivery; shipped production web/mobile systems at scale.Shipped at least one production AI app using Claude/GPT/Gemini/Llama/Mistral, backed by retrieval (pgvector or a vector DB) and a basic eval/guardrail pipeline.Implemented orchestration (LangGraph/DSPy or Temporal for durable workflows), rerankers (e.g., Cohere/Jina/Voyage), and prompt/tool versioning.Built with modern cloud + data: serverless/K8s, Terraform, OpenTelemetry, feature flags/experimentation.Excellent client communication and commercial sense (SoWs, staffing, utilization).Tech stack (you have hands on experience)Models: Anthropic Claude; OpenAI; Google; open-weights (Llama, Mistral).Orchestration & agents: LangGraph (or DSPy) for graphs; Temporal for durable, long-running tasks and SLAs.Retrieval: Postgres + pgvector (default); Weaviate/Qdrant/Pinecone when scale/ops require; hybrid search with OpenSearch/Typesense.Embeddings / rerankers: OpenAI/Voyage/E5/BGE; Cohere/Jina/Voyage rerank.Guardrails & evals: JSON/Pydantic schemas, red-team sets, promptfoo/Ragas/DeepEval; content/PII filters.Observability: OpenTelemetry traces incl. prompt/tool spans; Langfuse/Arize Phoenix (or equivalent) + Sentry/Grafana.App & data: Next.js 15 (RSC), TypeScript/Go/Python; Postgres; Kafka/Redpanda/NATS; dbt/lakehouse optional.Ops: Cloud Run/ECS/K8s; Terraform/OpenTofu; GitHub Actions; LaunchDarkly/Unleash; Statsig/GrowthBook.

Job Summary:
As a Director of Innovation Delivery you will build AI-native products. You’ll lead cross-functional Innovation Delivery Squads—owning outcomes end-to-end across web, mobile, AI agents, and streaming backends. You’re a hands-on technical leader who can scope, architect, staff, and ship; then run the product safely at scale.

Responsibilities:

• Stand up and run squads (Discovery → Prototype → Product → Platform & SRE).
• Design and ship RAG/agent systems: pick models (e.g., Anthropic Claude, OpenAI, Google, or open-weights like Llama/Mistral), define tools/functions, and choose retrieval (default Postgres + pgvector, scale to Weaviate/Qdrant/Pinecone when needed).
• Operate AI safely: evals & guardrails, structured outputs (JSON/Schema), PII redaction, refusal policies, cost/latency budgets, and LLM observability.
• Own delivery outcomes: SLOs, quality, cost, velocity; release with feature flags and canaries.
• Be client-facing: discovery, scoping, SoW, roadmap, QBRs.
• Hire/coach Tech Leads, EMs, and PMs; level up practices.

Requirements

• 8–12+ yrs engineering; 4+ yrs leading multi-team delivery; shipped production web/mobile systems at scale.
• Shipped at least one production AI app using Claude/GPT/Gemini/Llama/Mistral, backed by retrieval (pgvector or a vector DB) and a basic eval/guardrail pipeline.
• Implemented orchestration (LangGraph/DSPy or Temporal for durable workflows), rerankers (e.g., Cohere/Jina/Voyage), and prompt/tool versioning.
• Built with modern cloud + data: serverless/K8s, Terraform, OpenTelemetry, feature flags/experimentation.
• Excellent client communication and commercial sense (SoWs, staffing, utilization).

Tech stack (you have hands on experience)

• Models: Anthropic Claude; OpenAI; Google; open-weights (Llama, Mistral).
• Orchestration & agents: LangGraph (or DSPy) for graphs; Temporal for durable, long-running tasks and SLAs.
• Retrieval: Postgres + pgvector (default); Weaviate/Qdrant/Pinecone when scale/ops require; hybrid search with OpenSearch/Typesense.
• Embeddings / rerankers: OpenAI/Voyage/E5/BGE; Cohere/Jina/Voyage rerank.
• Guardrails & evals: JSON/Pydantic schemas, red-team sets, promptfoo/Ragas/DeepEval; content/PII filters.
• Observability: OpenTelemetry traces incl. prompt/tool spans; Langfuse/Arize Phoenix (or equivalent) + Sentry/Grafana.
• App & data: Next.js 15 (RSC), TypeScript/Go/Python; Postgres; Kafka/Redpanda/NATS; dbt/lakehouse optional.
• Ops: Cloud Run/ECS/K8s; Terraform/OpenTofu; GitHub Actions; LaunchDarkly/Unleash; Statsig/GrowthBook.

Creative Chaos is an integrated technology innovation firm that specializes in building MVPs for startups and Fortune 500 companies. Our mission is to help startups and enterprises bring their ideas to life. We believe that innovation can only be delivered through ruthless commitment, grit, and resolve of a team. Our process is driven by a proven MVP Development Framework and powered by passionate people who are committed to delivery and excellence. We specialize in building web applications, mobile apps and IOT solutions. Key Facts: • Established in 2000 • Headquartered in San Francisco • Global Delivery Network with offices in Boston, Toronto and South East Asia• 300+ full-time associates globally • Specialize in product innovation and agile development • 400+ successful projects across multiple industry verticals • Focus on full life-cycle technology implementation and solutions • Diverse technology expertise

Creative Chaos is an integrated technology innovation firm that specializes in building MVPs for startups and Fortune 500 companies. Our mission is to help startups and enterprises bring their ideas to life.

We believe that innovation can only be delivered through ruthless commitment, grit, and resolve of a team. Our process is driven by a proven MVP Development Framework and powered by passionate people who are committed to delivery and excellence. We specialize in building web applications, mobile apps and IOT solutions.

Key Facts:

• Established in 2000

• Headquartered in San Francisco

• Global Delivery Network with offices in Boston, Toronto and South East Asia

• 300+ full-time associates globally

• Specialize in product innovation and agile development

• 400+ successful projects across multiple industry verticals

• Focus on full life-cycle technology implementation and solutions

• Diverse technology expertise