Director of Investments and Pensions

Job description

***🚀 We’re on a mission to make money work for everyone.*** We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as [personal](https://monzo.com/current-account/personal) and [business](https://monzo.com/business-banking) bank accounts, we offer [joint accounts](https://monzo.com/current-account/joint-account), [accounts for 16-17 year olds](https://monzo.com/current-account/16-17), a [free kids account](https://monzo.com/current-account/under-16s) and [credit cards](https://monzo.com/flex) in the UK, with more exciting things to come beyond. Our UK customers can also [save](https://monzo.com/savings), [invest](https://monzo.com/investments) and [combine their pensions](https://monzo.com/pensions) with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ --- 📍London | 💰£130,000 - £170,000 + equity + Incentive Awards tied to your performance + [Benefits](https://monzo.com/careers/) ✨ **Our Wealth team ⭐** We’re on a mission to make money work for everyone. We believe managing your money and growing your wealth over the long term should be much simpler than it is today. For too long, traditional providers and investment platforms have made wealth feel complex, opaque and inaccessible - especially for people who are just getting started or whose needs are evolving over time. Monzo Wealth helps customers build and manage their financial future through Savings, Investments and Pensions. Our ambition is to become a lifetime partner for building family wealth: helping people make confident, informed decisions about how they save, invest, optimise for tax and plan for retirement. We’re looking for a Director of Investments and Pensions to join our Wealth Collective and help lead this strategically important area of growth for Monzo. We already serve hundreds of thousands of investing customers and operate one of the UK’s largest and fastest pension consolidation services. Reporting to the Wealth GM, you’ll translate our Wealth strategy into a clear customer, commercial and growth agenda for Investments and Pensions. You’ll develop the rationale for new commercial opportunities, build high-quality recommendations and business cases, and create the cross-functional alignment needed to deliver measurable outcomes in a complex, regulated environment **🔑 You’ll play a key role by...** - **Drive business growth and customer outcomes** - Identify new commercial growth opportunities (including new investment offerings, partnerships and markets), size their impact, develop cohesive business cases, and secure buy-in from GM Wealth and other senior stakeholders. - Manage monthly commercial growth plans - identify opportunities to optimise acquisition/transfers, engagement, and retention. - Contribute Investments & Pensions expertise to EU expansion planning, identifying localisation needs, partner implications and commercial trade-offs - Develop pricing recommendations and business cases, in partnership with Finance, Product and the Wealth GM. - Manage a high performing team, inclusive of direct report(s) as well as influencing the cross-functional squad assigned to this area. - **Drive investment selection and ongoing due diligence** - Evaluate asset range performance and define target state. - Conduct due diligence to ensure consumer fair value and suitability. - Liaise with asset manufacturers and assess potential new partnerships. - Support development of educational content that caters to a wide range of customers, from first time investors to established wealth-builders - **Help scale Investments & Pensions into Europe** - Own the Investments & Pensions workstream within market entry planning, in collaboration with country leads, covering commercial requirements, partner implications and operating model considerations. - Work with market, regulatory, product and operational teams to understand local tax wrappers, investment norms, customer needs and competitive dynamics. **🤩 We’d love to hear from you if…** - You have significant experience scaling consumer investment businesses, including operating at a senior leadership level. - You combine strong commercial judgement and data literacy with the ability to turn customer, market and performance insights into clear recommendations and action. - You’re comfortable moving between strategy and execution — seeing the bigger picture, breaking ambiguous problems into practical steps and moving quickly to deliver. - You bring deep Investments expertise and can apply it to areas such as investment propositions, asset selection, due diligence, pricing and customer outcomes within a regulated environment. - You’re an exceptional cross-functional leader who can connect the dots across different parts of a business, build alignment and influence senior stakeholders. - You’re a strong people leader and communicator who can coach high-performing teams, raise the quality of thinking and execution around you, and adapt your approach for different audiences. **🙌 What’s in it for you** 💰 £130,000 - £170,000 ➕ equity ➕ Incentive Awards tied to your performance. 📍 This role will be based in London, however you’ll be expected to travel to Monzo’s offices in the UK and EU countries from time to time. ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚 £1,000 learning budget each year to use on books, training courses and conferences. 🏡 We will set you up to work from home; all employees are given MacBooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! [Read our full list of benefits](https://monzo.com/careers/). **🌈 The application journey has 4 key steps** - Short call with the recruiter - 30 min call with the GM of Wealth - 2 hours of technical and leadership principles interviews - Final Exec Call This process should take around 5-6 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. [You can read them here.](https://monzo.com/blog/the-ultimate-guide-on-using-ai-to-ace-an-interview-at-monzo) We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-OS1 --- **Equal opportunities for everyone** Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our [blog](https://monzo.com/blog/diversity-and-inclusion), 2026 [Diversity and Inclusion Report](https://monzo.com/blog/our-2026-diversity-and-inclusion-report) and 2025 [Gender Pay Gap Report.](https://monzo.com/blog/gender-pay-gap-report-2025) We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊