Director of Operations

Job description

Position Summary The Director of Operations provides strategic leadership for the church's operational functions, ensuring the organization has the people, systems, and infrastructure necessary to effectively carry out its mission. This role oversees Human Resources, Facilities, Central Administration, and key organizational initiatives while partnering closely with Central Leadership to improve operational effectiveness and execute strategic priorities. Essential Duties and Responsibilities ORGANIZATIONAL AND OPERATIONAL LEADERSHIP (30%) Provide executive leadership across all operational functions, including facilities, human resources, technology, legal, life safety, and administrative systems. Partner closely with the Lead Pastor to translate spiritual vision into executable strategies that strengthen ministry health, organizational capacity, and long-term sustainability. Ensure operational systems, teams, and resources are aligned with mission priorities and ministry outcomes. Lead organizational improvement initiatives that increase clarity, scalability, and effectiveness. CAPITAL PROJECTS, FACILITIES, AND INFRASTRUCTURE OVERSIGHT (20%) Partner with the CFO on operational planning, budgeting, and major organizational initiatives. Oversee stewardship development and capital initiatives. Oversee campus facilities to ensure safety, excellence, and readiness for ministry and community engagement. Lead capital improvement projects and long-term facilities and infrastructure planning. Provide executive oversight of technology and media systems that enhance ministry effectiveness and organizational efficiency. EAM LEADERSHIP, STAFF SYSTEMS, AND GOVERNANCE SUPPORT (50%) Recruit, develop, and lead a high-performing operations leadership team while building a leadership pipeline for future needs. Provide executive leadership for hiring, performance management, compensation, compliance, and staff development systems. Cultivate a healthy, mission-aligned culture in partnership with the Central Leadership Team. Serve as a primary operational liaison to the Lead Pastor, Board, and appropriate oversight teams. Oversee risk management systems, internal controls, policy development, and regulatory compliance. Provide leadership oversight. Preferred Qualifications Bachelor's degree or equivalent leadership experience. 5–10 years of leadership experience. Proven leadership in an organization of comparable scale and complexity. Strong project management abilities. Financial acumen and analytical thinking. Excellent communication and organizational skills. Experience with HR, facilities, or business operations preferred. Demonstrated ability to lead through influence. Proven significant leadership experience in a large, growing church, or in a similarly complex organization, demonstrated success leading staff teams, managing operational systems, and implementing organizational strategy at scale, and a proven ability to partner closely with a Lead Pastor or executive leader in aligning vision with execution. Church Values FAMILY FOCUSED - give high priority to our families and marriages INSIDE OUT - healthy life overflowing from a healthy heart BRING OUR BEST - make the most of every opportunity LIVE TO GIVE - be a contributor not a consumer FUTURE MINDED - honoring the past while pursuing the future Staff Values Glorify God and Honor People Under Promise and Over Deliver Can-Do Attitude Excellence Brings Influence Team Success over Personal Success Solutions not Problems Clear and Simple Faith with Handlebars Comfortable being Uncomfortable Language that Leads Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.