Director of Operations Integration

Job description

Gastro Health is currently looking for an enthusiastic full-time Director of Operations Integration to join our team in Miami! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours – and we enjoy paid holidays, plus paid time off. This position offers a great work/life balance! No weekends or evenings! We are growing rapidly and support internal advancement We offer competitive compensation Benefits: Medical Dental Vision Spending Accounts Life / AD&D Disability Accident Critical Illness Hospital Indemnity Legal Identity Theft Pet 401(k) retirement plan with Non-Elective Safe Harbor employer contribution for eligible employees Discretionary profit-sharing with employer contributions of 0% - 4% for eligible employees Here are some of the duties you will be responsible for: Leads Gastro Health’s enterprise Integration Management Office and oversees the successful onboarding, stabilization, and optimization of acquired practices, joint ventures, and other strategic transactions. This role manages integration portfolios, prioritizes resources, mitigates risks, tracks performance, and escalates issues to senior leadership. The Director supervises two Managers of Integration Operations and collaborates with physicians, operational leaders, support functions, external partners, and transaction stakeholders to ensure integrations are standardized, timely, and aligned with organizational objectives. Strong project management, analytical, communication, and process-improvement skills are essential for driving operational efficiency and supporting high-quality patient care. Key Responsibilities: Lead the enterprise Integration Management Office (IMO) for acquisitions, mergers, strategic partnerships, joint ventures and other assigned transactions. Directly lead, coach, develop, and deploy two Managers of Integration Operations; establish clear roles, performance expectations, coverage plans, and development priorities. Establish portfolio governance, integration priorities, resource allocation, milestone expectations, decision rights, and escalation pathways across concurrent transactions. Serve as the senior liaison among support center teammates, market leaders, physicians, third-party delivery partners, and acquisition stakeholders to ensure organized, thoughtful, and timely execution. Oversee on-site operational assessments and gap analyses; ensure findings, risks, dependencies, and recommended actions are clearly documented and presented to internal and external stakeholders. Identify operational improvements and M&A synergies; prioritize opportunities and incorporate approved initiatives into integration workplans and value-realization tracking. Lead recurring integration portfolio reviews and provide concise executive reporting on status, milestones, risks, decisions, resource constraints, and performance. Oversee post-close practice stabilization, including teammate onboarding, physician and stakeholder engagement, KPI monitoring, service continuity, issue resolution, and transition to steady-state operations. Provide oversight for integration of clinical and administrative systems, including EMR, practice management, scheduling, billing, reporting, and other enabling platforms. Coordinate with Compliance, Legal, Finance, Human Resources, Revenue Cycle, Technology, Credentialing, Marketing, Operations, Clinical Services, and other functions to align integration activities and resolve cross-functional dependencies. Ensure integration activities appropriately address applicable regulatory, payer, credentialing, contracting, and company requirements in partnership with responsible functional leaders. Own, refine, and enforce a standardized integration playbook covering people, process, systems, governance, communications, and post-close stabilization. Create and maintain tools, templates, dashboards, KPIs, and operating cadences that improve consistency, accountability, visibility, and scalability across integrations. Manage and monitor integration workplans using approved tools, including Smartsheet, OneDrive, Microsoft Teams, and other assigned platforms. Provide or coordinate interim and transitional practice-management support when required to sustain operations. Deploy available integration resources to enterprise strategic initiatives, Project Horizon priorities, process improvement work, and PMO responsibilities during periods of lower transaction activity. Lead change-management activities associated with integration and strategic initiatives, with emphasis on clear communication, physician engagement, teammate readiness, and adoption. Other duties as assigned Travel domestically as needed, up to 75% Minimum Requirements : BA/BS or graduate education preferred. 8-10 years in physician practice operations, multi-site management, or healthcare integration 5 or more years leading complex cross-functional programs, integrations, or transformation initiatives. Expert knowledge of physician practice operations (front office, back office, revenue cycle, EMR workflows). Demonstrated success in change management and physician/staff engagement during acquisitions. Demonstrated experience managing and developing leaders and teams Experience supporting mergers, acquisitions, partnerships, or organizational integrations preferred. Preferred Skills: Executive-level communication, relationship management, and stakeholder influence Portfolio, program, and project management across multiple concurrent priorities. Strong knowledge of physician practice operations, including front-office, back-office, revenue cycle, clinical, and EMR workflows. Analytical problem solving, risk identification, decision support, and performance management. Change leadership and physician and teammate engagement during periods of transition. Organization, planning, time management, sound judgment, and attention to detail. Ability to build scalable standards while adapting to the needs of individual practices and markets. Interest in using digital technology, data, and automation to improve execution and visibility. Gastro Health is the largest gastroenterology multi-specialty group in the country. We are over 300 physicians strong with over 100 locations throughout the nation, including Florida, Alabama, Ohio, Maryland, Washington, Virginia, and Massachusetts. We employ the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. Gastro Health is always looking for talented individuals who share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees, which includes: Cigna healthcare, dental, vision, life insurance, 401k, profit-sharing, short & long-term disability, HSA, FSA, and PTO plus paid holidays. Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We thank you for your interest in joining our growing Gastro Health team!