Director of Operations - Singapore

Job description

Company Description At AECOM, we are united by a common purpose of delivering a better world. Our global program management business provides the structure, tools, techniques and process to deliver on this vision. By connecting our broad expertise across services, markets, and geographies, we manage outcome – driven projects that deliver social, economic and environmental value. These include programs of critical national importance in defence, transport, water, clean energy, environmental clean-up, international development and disaster recovery, as well as the shaping of many of the world’s major cities. Partnering with public and private asset owners as development and delivery partners, we help shape early thinking to deliver transformational change. Committed to the legacies of the programs we manage, we offer ongoing engagement through the program lifecycle, from inception to decommissioning and removal. Job Description AECOM Singapore: Your Gateway to Transformative Opportunities Join AECOM Singapore and be part of a global leader in infrastructure consulting. At AECOM, we design, build, finance, and operate critical projects that shape the future of cities and communities. Our Singapore office is at the forefront of innovation, delivering sustainable solutions across transportation, buildings, water, energy, and the environment. We are seeking a highly skilled Director of Operations (DOO) to lead our Singapore Business Line. This pivotal role involves planning and directing operations to ensure project delivery excellence, operational efficiency, and client satisfaction. Key Responsibilities: Strategic Leadership: Collaborate with the SVP, South East Asia, Regional Business Line Leader’s (RBLL) and Sector Directors to develop and implement strategies that align with our business objectives and drive growth. Project Oversight: Ensure high standards of project governance, quality, and safety, while being accountable for the Approval Matrix requirements across the business line. Financial Management: Partner with the Leadership Team and Finance to develop annual budgets, monitor project performance, and assess future business needs to maximize Net Service Revenue (NSR) and Earnings Before Interest, Taxes, and Amortization (EBITA). Performance Analysis: Analyse operational performance by Business Line and market sector, proactively identifying areas for improvement to meet market expectations and client needs. Collaboration & Engagement: Collaborate across the Singapore business to leverage our global resources to benefit our clients locally. Work closely with Finance, HR, and Operations to ensure Delivery Excellence, commercial success, and operational efficiency. Qualifications Proven experience in operations management, project delivery, and strategic planning, y within the engineering or consulting industry. Strong leadership skills with the ability to engage and collaborate with diverse teams and stakeholders, at C-Suite level. Strong grasp of regional market trends, client needs, and competitive positioning. Translates strategy into actionable plans that deliver measurable outcomes. Deep understanding of financial drivers, market dynamics, and risk management. Makes data-informed decisions that balance growth and operational discipline. Champions continuous improvement, accountability and recognitionBuilds trust and credibility with senior leaders, clients, and partners. Drives alignment and inspires action across diverse teams and stakeholders. Excellent financial acumen and experience in budget management and performance analysis. Analytical skills, ability to analyse operational performance and identify areas for improvement. Communication skills, strong verbal and written communication skills to effectively interact with team members, clients, and stakeholders. A relevant degree (e.g., in Business Administration, Engineering, or a related field) is typically preferred. These qualifications ensure the successful candidate can effectively lead operations, drive business growth, and maintain high standards within the organization. Additional Information About AECOM AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. What makes AECOM a great place to work You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.