Director of Presales Engineering

Job description

**Who we are** At BriteCore, we’re a dynamic, forward-thinking company on a mission to empower Property & Casualty (P&C) insurers to grow their business and achieve operational efficiencies with modern cloud-native technology. Our software platform is mission-critical, enabling carrier customers to manage policies, billing, and claims with an all-in-one core insurance solution that delivers real-time analytics and digital portals for agents and policyholders. While others rely on outdated solutions, we’re leading the shift towards modern cloud technology. With a commitment to continuous innovation, BriteCore delivers new capabilities and enhancements with a flexible and scalable core insurance platform designed to meet the evolving needs of insurers. We believe in creating an inclusive and collaborative work environment where team members are encouraged to share ideas, challenge the status quo, and grow both personally and professionally. Our distributed team is united by a shared passion for transforming the insurance industry and delivering exceptional service. Join us at BriteCore and be part of a company that’s shaping the future of insurance technology. You’ll have the opportunity to work with talented individuals and make an impact. Your contributions will make a difference. If you’re ready to create something different, let’s build the future of insurance software together. **Summary** We’re hiring a Senior Presales Engineer to help prospective customers understand how the BriteCore Platform solves their most complex challenges. You’ll work closely with each organization to uncover their goals, configure our software to highlight its strengths, and deliver tailored demos that demonstrate the value of the BriteCore Platform. You understand Property & Casualty (P&C) insurance operations, approach problems analytically, and communicate complex ideas with clarity and confidence. You bring the perspective and composure to bridge technology, business and customer impact. This is a **fully remote based** role, however candidates **must be located** in the **US**. ### What you'll do - Partner with Account Executives to understand customer goals, gather requirements and align BriteCore’s capabilities with their needs - Design and deliver customized demos and proposals that tell a clear story of value - Collaborate with Sales and Marketing to support revenue growth through technical insight and solution design - Share customer feedback and observations with Product and Engineering to guide future development - Train and enable the Sales and Marketing teams on our Platform’s functionality and technical differentiators - Complete RFI / RFP responses and proof of concept projects - Configure, manage, and troubleshoot demo and trial environments to ensure a smooth experience - Analyze customer documentation to identify opportunities and potential gaps - Represent BriteCore as a trusted advisor and subject matter expert during customer meetings and industry events - Up to 50% of domestic overnight travel is required for this role ### What you'll bring - Bachelor’s Degree in Computer Science, Finance or related field - 5+ years of experience as a Presales Engineer working at a B2B SaaS company - **3+ years of experience in the P&C insurance industry, supporting a SaaS platform** - Strong analytical and problem solving abilities with a structured approach to challenges - Proven experience translating technical information into language that’s easy for non technical audiences to understand - Excellent presentation, collaboration and problem solving skills - Comfort with system configuration and technical troubleshooting - Attention to detail, intellectual curiosity and sound judgment - Strong situational awareness and the ability to adapt your approach based on your audience ### Bonus points - 2+ years of experience working as a Python Backend Engineer - Experience as a Salesforce administrator