Director of Professional Services & Operations

Job description

**About The Position:** The Director of Professional Services & Operations is accountable for overseeing and optimizing the organization’s day-to-day operations to ensure efficiency, scalability, and alignment with strategic objectives. This role leads operational planning, process improvement, and cross-functional coordination to drive organizational performance and execution. This team member partners closely with executive leadership to translate strategy into actionable plans, implement operational frameworks, and ensure consistent delivery of high-quality products and services.