Director of Referral Partnerships

Job description

📌 ABOUT ALPACA HEALTH Alpaca Health enables clinicians to become entrepreneurs, starting in autism care. We help clinicians launch and scale their own clinics by providing AI-powered software, payer contracting, and full back-office infrastructure. Our goal is simple: shift power in healthcare away from large consolidated entities and back to clinicians. We've raised over $14M in funding from early-stage investors like Core Innovation Capital, Adverb Ventures, and South Park Commons, and are building for long-term category leadership. More importantly, we're serving hundreds of patients, while growing 30% MoM. This role is full-time. We are open to remote hires, but prefer folks located in Colorado and Texas. 🎯 ROLE: DIRECTOR OF REFERRAL PARTNERSHIPS We’re hiring a Director of Referral Partnerships to build and scale the engine that drives patient growth at Alpaca Health. This is a high-ownership role responsible for developing, managing, and expanding relationships with referral sources (pediatricians, schools, therapists, and community organizations). You’ll define the strategy, build the team, and create the systems that turn partnerships into consistent, high-quality patient flow. You’ll sit at the intersection of growth, operations, and product—owning one of the most important levers in the business. 🚧 WHAT YOU’LL DO - Lead and develop a high-performing field team Manage a team of Regional Partnership Managers (who oversee Territory Partnership Managers); coach in the field, set clear targets, and build a culture of accountability and execution - Recruit and build the broader org Hire across functions needed to scale (field reps, RevOps, sales enablement); define roles, structure, and hiring plan - Be in the field (ride-alongs) Regularly join reps on visits to coach, understand what’s working, and stay close to the reality of partner relationships - Design scalable systems Turn relationship-driven sales into a repeatable engine with clear processes, pipelines, and operating rhythms - Build playbooks that drive results Create tactical, reusable playbooks (e.g., Autism Awareness Month campaigns, clinic drop-ins, school outreach) that reps can execute consistently - Drive performance through metrics Own pipeline, conversion, partner productivity, and team-level KPIs; identify gaps and continuously improve - Ensure quality and consistency Standardize how partnerships are built and maintained so outcomes don’t depend on individual style - Collaborate cross-functionally Partner with intake, ops, and product to ensure referrals convert and partners have a strong experience end-to-end 🚀 WHY JOIN - Direct exposure to company-building at an early stage. - Real ownership of critical initiatives from day one. - The opportunity to materially impact families and clinicians. - A fast learning curve that few roles can match. - Strong compensation package 💵 Competitive salary 📈 Meaningful equity 🏥 Health benefits 🏖️ Flexible PTO 🍱 Dinner when working late