Director of Revenue Operations

Job description

About NetVendor NetVendor is a B2B SaaS platform property managers trust to reduce risk, strengthen vendor networks, and keep operations running smoothly. Our platform supports the full vendor lifecycle—from compliance and credentialing to maintenance and bidding—helping property management teams operate with confidence, precision, and trust. We serve a buyer focused on compliance and risk management, which requires a revenue engine that is accurate , scalable, and designed to support confident, informed selling. About the Role The Director of Revenue Operations owns the systems, processes, and tooling that support NetVendor’s go-to-market teams as the company grows. This role is responsible for optimizing and evolving the revenue infrastructure that enables Sales, Marketing, and Customer Growth to move faster, work smarter, and win more consistently. This role comes at an important stage in NetVendor’s growth and calls for a RevOps leader who can combine strategic ownership with hands-on execution—setting direction for how our revenue systems evolve while staying close enough to the work to ensure speed and impact. Reporting to the CRO, the Director of RevOps partners closely across the revenue team to ensure reliable data, efficient workflows, and modern technology drive pipeline creation, deal execution, and post-sale growth. Responsibilities: Revenue Systems & HubSpot Architecture Own HubSpot architecture across the full revenue lifecycle, including Sales, Marketing, and Customer Growth. Design, build, and maintain workflows, automations, integrations, and data models that scale with revenue and team growth. Ensure systems are practical, usable, and aligned to how revenue teams actually operate . Help define the roadmap for how Revenue Operations scales as NetVendor grows, including when additional tooling or support may be required . Reporting, Data & Forecast Operations Own GTM reporting and dashboards across pipeline, bookings, renewals, and expansion. Ensure revenue leaders have timely , accurate visibility into pipeline health and performance. Own forecasting process execution and operational support ( methodology defined by leadership). Establish data hygiene and governance practices that balance accuracy with speed. Document and communicate changes to revenue systems and processes to ensure adoption and consistency as the organization scales. Revenue Process Optimization Optimize end-to-end revenue processes to support pipeline creation, deal execution, onboarding, renewal, and expansion. Partner with the CRO on territory design and routing Provide analytical models, insights, and operational support to inform sales compensation plans, quota setting, and capacity planning; administer compensation plans and tooling once decisions are finalized . Identify friction points for revenue teams and proactively improve workflows to increase efficiency and effectiveness. Own lead and account routing logic and automation to ensure timely , accurate handoffs across the revenue team. Tooling, Automation & AI-Enabled GTM Own the architecture and integration of NetVendor’s revenue technology stack, ensuring tools work together effectively across prospecting, selling, and customer growth, with HubSpot as the system of record. Identify and implement additional tools and technologies needed to orchestrate a scalable, modern revenue operation as NetVendor grows. Bring forward modern GTM technologies that improve prospect insight, prioritization, and execution. Apply automation and AI to enhance: Prospect enrichment and context Lead and account prioritization Rep productivity and focus Experience with tools such as Clay, enrichment platforms, intent data, conversation intelligence, or GTM AI is highly valued. Customer Growth & Post-Sale Operations Own reporting and operational support for customer onboarding, renewals, expansion, and cross-sell. Partner with Customer Growth leadership to ensure visibility into account health, retention trends, and growth opportunities. Collaborate cross-functionally with Finance, Customer Support, and other departments to ensure alignment on revenue operations processes, data integrity, and business objectives. Ensure post-sale data and processes integrate cleanly with pre-sale revenue systems. Qualifications and Requirements 7+ years of experience in Revenue Operations, Sales Operations, or GTM Operations within a B2B SaaS environment Proven experience owning and scaling a CRM-driven revenue system, with HubSpot as the system of record Strong track record designing and operating revenue processes that support pipeline creation, deal execution, renewal, and expansion in a growing sales-led organization Experience building and maintaining GTM reporting and dashboards that provide clear, actionable visibility into pipeline and performance Demonstrated ability to balance rigor and speed—driving data accuracy and operational discipline without slowing the business down Hands-on experience architecting a modern revenue technology stack across CRM, prospecting, enrichment, automation, and conversation intelligence tools Familiarity with AI-enabled GTM tools and workflows (e.g., Clay, enrichment platforms, intent data, GTM AI) and a practical mindset for applying them to improve rep productivity and effectiveness Strong analytical skills with the ability to translate complex data into clear insights and recommendations for revenue leadership Comfortable partnering closely with senior revenue leaders and operating as a trusted, solution-oriented thought partner Experience operating as a solo or early RevOps leader, with the judgment to know when and how the function should scale NetVendor’s Benefits Package Medical, dental, and vision insurance HSA, FSA, and DCFSA Long- and short-term disability insurance Free basic life insurance Generous paid time off policy Paid holidays: 7 per year + 1 floating holiday Maternity Leave 401(k) with company match Employee Assistance Program NetVendor is an equal opportunity employer. We are committed to building a diverse and inclusive workplace where everyone can thrive. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy or related conditions, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local laws.