Director of RevOps

Job description

COMPANY OVERVIEW: PartsBase Inc. is the world's largest online Aviation Marketplace and Community. Our global community is comprised of over 6,500 companies accessing our technology in over 140+ countries & territories. We work with some of the biggest brands in aviation including Delta, Northrop Gruman, AvAir, Heico, Chevron, Air France Industries, and Air Australia. PartsBase offers a FULLY remote environment where one can work at the forefront of where the aviation business meets technology. Imagine getting to work with peers worldwide, implementing business technology projects that challenge the boundaries. LIFE AT PARTSBASE: One of the top benefits of working at PartsBase is the culture. We are a TEAM-focused organization, and everyone celebrates each other's successes. Our inclusive culture welcomes all employees and values their unique contributions to our success. Our clients tell us time and time again that our people set us apart from the competition. We naturally strive to hire the very best talent. The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers. THE OPPORTUNITY We are hiring a Director of Revenue Operations role to build and own the RevOps function from the ground up. This is a high-impact, high-visibility position for a senior operator who thrives on bringing order to complexity, building systems that scale, and turning data into decisions. Today, RevOps works with forecasting, pipeline hygiene, GTM systems, process design, and analytics & is distributed across teams without a dedicated owner. You will change that. Reporting directly to the CRO/VP of Sales, you will have the mandate and authority to build the function that makes our revenue engine predictable and efficient. KEY RESPONSIBILITIES FORECASTING & PIPELINE MANAGEMENT • Own the end-to-end forecast process and accountability for forecast accuracy • Run weekly pipeline reviews and deal inspection cadences with the sales team • Drive pipeline hygiene: stage definitions, close-date discipline, and deal scoring SYSTEMS & DATA INFRASTRUCTURE • Administer and rationalize the GTM tech stack (CRM and all connected tools) • Establish and enforce a single source of truth for pipeline, revenue, and GTM data • Identify and eliminate tool sprawl; ensure clean data flow between systems PROCESS & GTM WORKFLOW • Design and document the lead-to-cash process with clear ownership at each stage • Own handoffs between marketing, sales, and customer success, eliminate revenue leakage • Build and enforce data entry standards and process compliance across GTM teams REPORTING & ANALYTICS • Build the dashboards and metrics leadership uses to run the business. • Translate data into actionable insights; proactively surface trends and risks. • Serve as the authoritative source for GTM performance metrics across all teams. PLANNING & ENABLEMENT SUPPORT • Own territory design, quota modeling, and compensation plan operations. • Provide analytical inputs for headcount planning, capacity modeling, and board reporting. • Partner with finance on revenue reconciliation and GTM budget tracking. FIRST 90 DAYS • Days 0–30: Audit the current state systems, data quality, pipeline definitions, and forecast process. Interview GTM leaders across sales, marketing, and CS. Deliver findings report with prioritized quick wins. • Days 31–60: Establish one source of truth for pipeline and forecast data. Standardize stage definitions and reporting. Launch a reliable weekly forecast cadence. • 61–90: Stand up the leadership revenue dashboard. Close the highest-value data and process gaps. Publish a 12-month RevOps roadmap for leadership review. WHAT SUCCESS LOOKS LIKE IN YEAR ONE • Forecast accuracy within +10% of actuals by end of year. • A single, trusted source of truth for pipeline and revenue data adopted by all GTM teams. • Documented, measurable lead-to-cash process with clean handoffs between functions. • Quantified reduction in revenue leakage and reclaimed selling time for reps. • A RevOps roadmap endorsed by GTM leadership and actively in motion. QUALIFICATIONS REQUIRED • 5+ years of experience in Revenue Operations, Sales Operations, or GTM strategy at a B2B SaaS company. • Demonstrated ownership of CRM administration and GTM tech stack management. • Proven ability to build and run a reliable forecast process; experience with pipeline inspection and sales cadence design. • Track record of driving cross-functional alignment, holding sales, marketing, and CS accountable to shared process. • Strong analytical skills; fluency with BI tools, spreadsheet modeling, and dashboard creation. • Excellent communication skills able to present to a board and train a rep in the same week. • Comfortable in a builder environment without an existing RevOps team or playbook. NICE TO HAVE • Experience in the aviation, aerospace, or industrial marketplace sector. • Familiarity with HubSpot, Outreach, Gong, or similar GTM tools. • Prior experience building a RevOps function as the first dedicated hire. • Background in finance, FP&A, or business analytics. WHY PARTSBASE • Build something new, this is a role with real authority to fix what’s broken. • Direct line of impact: your work will be visible in leadership metrics within 90 days. • A leadership team that understands the value of RevOps and is committed to the function. • A product with strong market position and genuine tailwinds in the global aviation MRO space. PartsBase is an equal opportunity employer.