Director of Sales, North America

Job description

Before jumping into all the information about the role and what you can bring to the table, let us introduce ourselves real quick. **About us** Insider One is the **#1 platform** that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and **become unstoppable.** Our story began with six desks and a vision to create a single platform to make industry-first technologies and emerging channels accessible to marketers worldwide. Today, Insider One is powered **by 1,500+ team members representing 50+ nationalities across 30+ offices**. With AI at its core and an integrated Customer Data Platform (CDP), **Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels**, including WhatsApp, SMS, Email, Web, App, and Site Search. We recently raised one of the largest funding rounds in the industry, **a $500M Series E led by General Atlantic**. We are backed by top-notch investors, including **Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst**, and trusted by 2000+ customers from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Nike, L’Oreal, Singapore Airlines, Nestlé, Nissan, Lenovo, Puma, IKEA, Allianz, Domino's, and the list goes on. Insider One was congratulated for becoming one of the only **woman-founded, women-led B2B SaaS unicorns** in the world. Loved by customers, recognized by analysts, **we are the only vendor recognized as the #1 leader** in all the capabilities marketing and customer engagement teams need. Don’t just take our word for it — [see for yourself](https://www.gartner.com/reviews/market/multichannel-marketing-hubs/compare/product/braze-customer-engagement-platform-vs-insider-vs-salesforce-cloud). We consistently outperform and continue our leadership, and [the results speak for themselves](https://insiderone.com/insider-migration/). From day one, Insider One’s mission has not only been to build a world-class product company, but also to create one of the **most socially progressive technology communities** in the world. Through our social responsibility initiatives like *100 Social Responsibility Projects, AI Training for Teachers, Code Academy, SheCodes, SheLeads, and SheMarkables*, our community has committed to scaling its impact on our communities across 30+ countries, driving initiatives in health, education, farming, animal rights, and increasing women’s representation in STEM. Behind all these achievements is **an exceptionally talented, visionary team of overachievers** that moves fast and agile, creating cutting-edge products, and focuses on making an impact. If you want to be a part of this journey, just keep reading. As our growth story accelerates in North America we’re ​​looking to bring on an additional Director of Sales to continue to build and develop our Sales organisation. This is a high-impact leadership role for someone who has successfully scaled sales teams in fast-growing SaaS environments and thrives in ambiguity, rapid growth, and change. ### What You Will Do - Build, develop, and retain best-in-class sales talent that exceeds performance goals - Translate growth objectives into clear operating plans, priorities, and execution rhythms - Coach and develop your team, setting a high bar for growth and accountability - Develop deep product knowledge and industry expertise and embed this within your team - Set and uphold rigorous standards for forecast accuracy, deal quality, inspection, and execution - Interact with clients at all the stages of the sales cycle, from prospecting to negotiating and closing, supporting teams in navigating complex, multi-stakeholder deals with confidence and credibility - Lead cross-functionally to ensure that your extended team is aligned, motivated and engaged through creating clarity, building trusted relationships and efficiency - Champion a customer-first mindset, ensuring strategies and execution improve the end-to-end customer journey - Build executive relationships in key clients and partners, and drive thought leadership across the region ### What You Will Need - 5+ years of proven experience within SaaS or MarTech selling to Enterprise customers - 3+ years of experience leading and developing a team of Account Executives, with a strong track record of exceeding revenue targets - Strong coaching philosophy grounded in growth, accountability, and development - Strategic thinker who can zoom out to define direction — and zoom in to drive execution - Demonstrates high technical acumen and stays ahead of industry trends in AI and digital innovation. - Comfortable operating in fast-paced, high-growth, and evolving environments - Clear, confident communicator with strong executive presence - Familiarity with MEDDPICC, Command of the Message or similar enterprise sales methodologies - Experience selling to DTC companies highly preferred ### What We Offer - Be part of a diverse team that’s as global as it gets — where every voice is heard and 50+ nationalities build together. - Level up with internal trainings covering AI fundamentals, coding, foreign languages, and a wide range of personal development skills. - Feed your curiosity with access to Spotify, LinkedIn Learning, Blinkist, MasterClass, and CloudGuru. - Become a Shareowner through our eligibility-based “ESOP” and own a piece of what you build. - Help build the team you want to work with and enjoy rewarding referral bonuses. - Opportunities to give back to your community through volunteering and purpose-driven social impact projects. - From global retreats to team-building activities, expect year-round events that turn into lifelong memories.