General Information:Job Title: Director of Sales (Technology Delivery)Location: Toronto, ON (Onsite/Hybrid)Job Type: Full-Time Hiring Timeline: ImmediateExisting Vacancy: YesApplication Deadline: Open until FilledReporting Line: Chief Revenue Officer (CRO) / Chief Strategy Officer (CSO) Salary Range:• Base: $160k–$180k CAD per year• OTE: Up to 50% of base, paid on hitting targetsAbout Fulfillment IQ (FIQ): Fulfillment IQ is a supply chain engineering and transformation company that helps brands, retailers, and 3PLs design, build, and scale high-performance logistics operations. We work at the intersection of strategy, operations, and technology, where we solve complex, real-world problems across warehouse design, automation, order management, transportation, and end-to-end supply chain execution. Our teams combine deep domain expertise with strong technical capability, delivering outcomes through consulting, systems implementation, and proprietary platforms that accelerate time-to-value and reduce delivery risk. If you enjoy working in complex environments, partnering closely with clients, and seeing your work make a tangible impact on how global commerce moves, this is the place where your skills and judgment truly come to life. Role Overview:The Director of Sales, Technology Delivery is responsible for originating and closing API integration, software engineering, and systems implementation engagements.This role requires strong technical commercial fluency and the ability to sell engineering outcomes while maintaining alignment with architectural feasibility and delivery capacity.Mandate:Drive revenue across integration, API, and engineering engagements Own technical discovery and solution shaping with clients Ensure deals are technically feasible and margin-protective Build relationships with IT, product, and engineering stakeholdersMust Have:10–15+ years selling technical services or engineering solutions Experience with: o API integrations o System architecture o Platform connectivity Background in: o System integrators, engineering firms, or SaaS ecosystems Experience selling into: o 3PLs o Retailers o Enterprise IT organizations Key Responsibilities:Engineering & Integration SalesBuild pipeline across 3PLs, retailers, and enterprise clients Identify integration and engineering opportunities Develop relationships with technical buyers and stakeholdersSell API builds, custom integrations, feature developmentFunnel ManagementLead technical discovery sessions with client IT teams Shape integration and engineering solutions with architects Ensure feasibility across APIs, systems, and data architecture Own pricing, proposal development, and negotiationCross-Functional SolutioningWork with Architects during pre-salesEnsure clear technical scoping before contract executionProtect delivery margin through structured proposalsAccount ExpansionExpand integration and engineering scope within accounts Identify cross-sell opportunities across consulting and implementation Maintain ongoing client relationships Hand off advisory or implementation opportunities where appropriate What Success Looks Like in the First 90 Days:30 Days InBuild alignment with engineering and architecture teamsUnderstand capacity constraints and margin thresholdsIdentify integration-focused pipeline targetsDevelop technical account maps60 Days InGenerate qualified engineering pipelineLead structured technical discovery sessionsSubmit technically validated proposalsClose early integration or feature-build engagements90 Days InDemonstrate technology delivery bookingsImprove pipeline coverage within laneShow disciplined margin-aligned deal structuringDeliver forward-looking technical revenue plan Key Performance Indicators (KPIs):Technology delivery bookingsAverage project marginTechnical win rateForecast disciplineExpansion revenue within the lane Why You’ll Love Working Here:At Fulfillment IQ, we don’t just build supply chain solutions. We build careers, friendships, and unforgettable experiences. We believe in giving our senior technical leaders real ownership, real influence, and the opportunity to shape platforms that power real-world logistics operations. As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all team members. Here’s what makes working with us a rewarding experience:Work That MattersBuild systems that directly impact global commerce and supply chain performance.Career Growth That MattersWe invest in mentorship, leadership development, learning budgets, and long-term career growth.Flexibility to ThriveWe support remote and hybrid work models by offering multiple office locations to help you perform at your best. We Celebrate YouFrom team wins to work anniversaries, we recognize impact, celebrate milestones and reward performance.A Collaborative CultureWork alongside talented engineers, product leaders, and award-winning domain experts who value ownership, transparency, and high standards.Perks you’ll appreciate:Employee Health: Comprehensive health and dental coverage for you and your family Time Off: Competitive paid time off and flexible leave policies Retirement: Retirement savings programs and employer contributions Professional Growth: Dedicated learning and development budget Flexible Work: Remote and hybrid work optionsPerks: Equipment allowances, internet reimbursements, business travel coverage, and employee stock options (ESOP), where applicable. Community Engagement: Team events, meetups, and company offsites Use of Artificial Intelligence in Hiring: FIQ uses artificial intelligence to assist in the screening, assessment, and shortlisting of applications for this position, including features within our applicant tracking system. AI supports human reviewers and does not make hiring decisions on its own. Final hiring decisions are made by FIQ personnel. If you have questions about how AI is used in this process, contact hr@fulfillmentiq.com. Accommodations: FIQ is committed to an inclusive and accessible recruitment process. Consistent with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code, accommodations are available on request at any stage of recruitment and assessment. Contact hr@fulfillmentiq.com and we will work with you to meet your needs. Candidate Privacy: Your personal information is collected and used for recruitment purposes in accordance with FIQ's Candidate Privacy Notice, available here, and in accordance with applicable Canadian privacy law (PIPEDA). This includes the use of AI-assisted screening described above and cross-border storage or processing that may occur in the United States. By applying, you acknowledge this notice. Questions: hr@fulfillmentiq.com. Equal Opportunity: Fulfillment IQ is a people-first company built on trust, collaboration, and ownership. We are proud to be an equal opportunity employer and are committed to building a diverse, inclusive, and high-performing workplace. We consider all qualified applicants without regard to any ground protected under the Ontario Human Rights Code, including race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, or disability. Learn More About Us:Website: fulfillmentiq.comLinkedIn: Fulfillment IQSpotify: eCom Logistics Podcast SpotifyYouTube: eCom Logistics Podcast YouTube
General Information:
Job Title: Director of Sales (Technology Delivery)
Location: Toronto, ON (Onsite/Hybrid)
Job Type: Full-Time
Hiring Timeline: Immediate
Existing Vacancy: Yes
Application Deadline: Open until Filled
Reporting Line: Chief Revenue Officer (CRO) / Chief Strategy Officer (CSO)
Salary Range:
• Base: $160k–$180k CAD per year
• OTE: Up to 50% of base, paid on hitting targets
About Fulfillment IQ (FIQ):
Fulfillment IQ is a supply chain engineering and transformation company that helps brands, retailers, and 3PLs design, build, and scale high-performance logistics operations.
We work at the intersection of strategy, operations, and technology, where we solve complex, real-world problems across warehouse design, automation, order management, transportation, and end-to-end supply chain execution.
Our teams combine deep domain expertise with strong technical capability, delivering outcomes through consulting, systems implementation, and proprietary platforms that accelerate time-to-value and reduce delivery risk.
If you enjoy working in complex environments, partnering closely with clients, and seeing your work make a tangible impact on how global commerce moves, this is the place where your skills and judgment truly come to life.
Role Overview:
The Director of Sales, Technology Delivery is responsible for originating and closing API integration, software engineering, and systems implementation engagements.
This role requires strong technical commercial fluency and the ability to sell engineering outcomes while maintaining alignment with architectural feasibility and delivery capacity.
Mandate:
- Drive revenue across integration, API, and engineering engagements
- Own technical discovery and solution shaping with clients
- Ensure deals are technically feasible and margin-protective
- Build relationships with IT, product, and engineering stakeholders
Must Have:
10–15+ years selling technical services or engineering solutions
Experience with:
o API integrations
o System architecture
o Platform connectivity
Background in:
o System integrators, engineering firms, or SaaS ecosystems
Experience selling into:
o 3PLs
o Retailers
o Enterprise IT organizations
Key Responsibilities:
Engineering & Integration Sales
- Build pipeline across 3PLs, retailers, and enterprise clients
- Identify integration and engineering opportunities
- Develop relationships with technical buyers and stakeholders
- Sell API builds, custom integrations, feature development
Funnel Management
- Lead technical discovery sessions with client IT teams
- Shape integration and engineering solutions with architects
- Ensure feasibility across APIs, systems, and data architecture
- Own pricing, proposal development, and negotiation
Cross-Functional Solutioning
- Work with Architects during pre-sales
- Ensure clear technical scoping before contract execution
- Protect delivery margin through structured proposals
Account Expansion
- Expand integration and engineering scope within accounts
- Identify cross-sell opportunities across consulting and implementation
- Maintain ongoing client relationships
- Hand off advisory or implementation opportunities where appropriate
What Success Looks Like in the First 90 Days:
30 Days In
- Build alignment with engineering and architecture teams
- Understand capacity constraints and margin thresholds
- Identify integration-focused pipeline targets
- Develop technical account maps
60 Days In
- Generate qualified engineering pipeline
- Lead structured technical discovery sessions
- Submit technically validated proposals
- Close early integration or feature-build engagements
90 Days In
- Demonstrate technology delivery bookings
- Improve pipeline coverage within lane
- Show disciplined margin-aligned deal structuring
- Deliver forward-looking technical revenue plan
Key Performance Indicators (KPIs):
- Technology delivery bookings
- Average project margin
- Technical win rate
- Forecast discipline
- Expansion revenue within the lane
Why You’ll Love Working Here:
At Fulfillment IQ, we don’t just build supply chain solutions. We build careers, friendships, and unforgettable experiences.
We believe in giving our senior technical leaders real ownership, real influence, and the opportunity to shape platforms that power real-world logistics operations.
As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all team members.
Here’s what makes working with us a rewarding experience:
Work That Matters
Build systems that directly impact global commerce and supply chain performance.
Career Growth That Matters
We invest in mentorship, leadership development, learning budgets, and long-term career growth.
Flexibility to Thrive
We support remote and hybrid work models by offering multiple office locations to help you perform at your best.
We Celebrate You
From team wins to work anniversaries, we recognize impact, celebrate milestones and reward performance.
A Collaborative Culture
Work alongside talented engineers, product leaders, and award-winning domain experts who value ownership, transparency, and high standards.
Perks you’ll appreciate:
- Employee Health: Comprehensive health and dental coverage for you and your family
- Time Off: Competitive paid time off and flexible leave policies
- Retirement: Retirement savings programs and employer contributions
- Professional Growth: Dedicated learning and development budget
- Flexible Work: Remote and hybrid work options
- Perks: Equipment allowances, internet reimbursements, business travel coverage, and employee stock options (ESOP), where applicable.
- Community Engagement: Team events, meetups, and company offsites
Use of Artificial Intelligence in Hiring:
FIQ uses artificial intelligence to assist in the screening, assessment, and shortlisting of applications for this position, including features within our applicant tracking system. AI supports human reviewers and does not make hiring decisions on its own. Final hiring decisions are made by FIQ personnel. If you have questions about how AI is used in this process, contact hr@fulfillmentiq.com.
Accommodations:
FIQ is committed to an inclusive and accessible recruitment process. Consistent with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code, accommodations are available on request at any stage of recruitment and assessment. Contact hr@fulfillmentiq.com and we will work with you to meet your needs.
Candidate Privacy:
Your personal information is collected and used for recruitment purposes in accordance with FIQ's Candidate Privacy Notice, available here, and in accordance with applicable Canadian privacy law (PIPEDA). This includes the use of AI-assisted screening described above and cross-border storage or processing that may occur in the United States. By applying, you acknowledge this notice. Questions: hr@fulfillmentiq.com.
Equal Opportunity:
Fulfillment IQ is a people-first company built on trust, collaboration, and ownership. We are proud to be an equal opportunity employer and are committed to building a diverse, inclusive, and high-performing workplace. We consider all qualified applicants without regard to any ground protected under the Ontario Human Rights Code, including race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, or disability.
Learn More About Us:
Website: fulfillmentiq.com
LinkedIn: Fulfillment IQ
Spotify: eCom Logistics Podcast Spotify
YouTube: eCom Logistics Podcast YouTube
Overview:An award-winning leader in supply chain technology, we offer product development and implementation solutions designed for D2C brands, retailers, and 3PLs. Our excellence is grounded in our comprehensive services, from software development and tech stack selection to logistics technology implementation. With a proven track record, we transform supply chain challenges into assets for growth and efficiency. What We Do: Supply Chain Software Development: We turn your supply chain ideas into functioning systems, providing end-to-end guidance through the development process. Supply Chain Technology Implementation: Get it right the first time. Our implementation services ensure that your supply chain technology is set up for immediate and long-term success. Why We Stand Out: Depth and Breadth of Knowledge: Our expertise isn't just vast—it's deep. We've supported 100M+ sq. ft. of warehouse operations focused on supply chain and eCommerce fulfillment. Diverse Experience: Our portfolio boasts 135+ successful warehouse tech projects, ranging from CPG, Health & Beauty, to Apparel and Consumer Electronics. Industry Experts: We have enabled over 1M+ daily transactions, ensuring we're always updated with the latest industry trends, technology, and eCommerce platforms. Adaptive Collaboration: Our extensive experience spans across companies of all sizes, from pre-revenue start-ups to the Fortune 500. Plus, $500M in capital automation initiatives under our belt. Strategic Partnerships: We've partnered with industry Fortune 500 companies such as like Footlocker, FedEx Supply Chain, NFI, Warehouse Anywhere, and more. Connect with us to find answers to your supply chain inefficiencies and struggles. Websitehttps://fulfillmentiq.com/
Overview:
An award-winning leader in supply chain technology, we offer product development and implementation solutions designed for D2C brands, retailers, and 3PLs.
Our excellence is grounded in our comprehensive services, from software development and tech stack selection to logistics technology implementation. With a proven track record, we transform supply chain challenges into assets for growth and efficiency.
What We Do:
Supply Chain Software Development: We turn your supply chain ideas into functioning systems, providing end-to-end guidance through the development process.
Supply Chain Technology Implementation: Get it right the first time. Our implementation services ensure that your supply chain technology is set up for immediate and long-term success.
Why We Stand Out:
Depth and Breadth of Knowledge: Our expertise isn't just vast—it's deep. We've supported 100M+ sq. ft. of warehouse operations focused on supply chain and eCommerce fulfillment.
Diverse Experience: Our portfolio boasts 135+ successful warehouse tech projects, ranging from CPG, Health & Beauty, to Apparel and Consumer Electronics.
Industry Experts: We have enabled over 1M+ daily transactions, ensuring we're always updated with the latest industry trends, technology, and eCommerce platforms.
Adaptive Collaboration: Our extensive experience spans across companies of all sizes, from pre-revenue start-ups to the Fortune 500. Plus, $500M in capital automation initiatives under our belt.
Strategic Partnerships: We've partnered with industry Fortune 500 companies such as like Footlocker, FedEx Supply Chain, NFI, Warehouse Anywhere, and more.
Connect with us to find answers to your supply chain inefficiencies and struggles.
Website
https://fulfillmentiq.com/
