Director of Spa and Wellness

Job description

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: An iconic hideaway on the glamorous Athens riviera, reborn. On the sophisticated Athens Riviera, at the tip of a pine-clad peninsula, Four Seasons offers the best of both worlds: a laid-back seaside escape just 30 minutes from the historical city centre. Discover the wonders of ancient civilization at the Acropolis, then return to Four Seasons to unwind and relax. Four Seasons Astir Palace Hotel Athens opened in March 2019 and provides a preferred address for both business and leisure travelers, and the highly personalized, anticipatory service that Four Seasons guests expect and value around the world. The Arion Hotel was built in 1967 and has 106 keys and 61 Bungalows, and the Nafsika opened in 1980 and has 136 keys. Under the same ownership is a large private beach club and marina. Nafsika is open through the year, while Arion and the bungalows operate eight months of the year. Adding to the complement of on-site F&B operations (8 Restaurants and Bars), there are also two third party restaurants on site. About the Role At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best Hotels), we are seeking an exceptional Senior Director of Spa to lead our Spa and Sports & Recreation operations. As Senior Director of Spa, you will be a visionary hospitality leader with extensive experience in luxury wellness and spa operations. You will be responsible for shaping the long-term strategy and positioning of our Spa, driving commercial success, elevating the guest experience, and developing a high-performing leadership team. Working closely with the Hotel Manager and Senior Leadership Team, you will play a key role in defining the future of our wellness offering while ensuring operational excellence, innovation, and alignment with Four Seasons standards. At Four Seasons, our purpose is to create impressions that stay with our guests for a lifetime. We believe exceptional service is built through genuine care, attention to detail, and a commitment to excellence. What You Will Do Provide strategic leadership and overall direction for the Spa and Sports & Recreation operations, ensuring operational excellence, exceptional guest experiences, team engagement, and achievement of business objectives. Develop and execute the long-term vision, strategy, and business plan for the Spa and Wellness offering, identifying opportunities for growth, innovation, and market differentiation. Own and drive the financial performance of the Spa and Sports & Recreation operations, including revenue generation, profitability, budgeting, forecasting, cost management, and achievement of annual financial targets. Partner with the Hotel Manager and Senior Leadership Team to develop strategic priorities, operational plans, and initiatives that support the overall success of the hotel. Identify, attract, and retain top talent by establishing effective recruitment strategies, succession planning, career development opportunities, and leadership pipelines. Continuously evaluate and enhance Spa treatments, wellness experiences, products, services, and operational concepts to remain competitive and aligned with evolving luxury hospitality trends. Develop and maintain strategic partnerships with luxury wellness brands, suppliers, and external stakeholders to enhance the guest experience and support business growth. What You Bring Extensive leadership experience within a luxury hotel, resort, or destination spa environment. Proven success in leading large operational teams while driving business growth, profitability, and service excellence. Strong commercial acumen with experience managing budgets, forecasting, revenue optimization, and P&L performance. Demonstrated ability to develop high-performing leaders through coaching, mentoring, and succession planning. Excellent strategic thinking, communication, stakeholder management, and relationship-building skills. Passion for wellness, luxury hospitality, innovation, and creating exceptional guest experiences. Fluency in English is essential; additional languages will be considered an advantage. Applicants must have the legal right to work in Greece or be eligible to obtain the appropriate work authorization. What We Offer Competitive Salary and comprehensive Benefits Package. Complimentary Employee Meals, Bus Transportation and Laundry Services. Ticket Restaurant monthly allowance. Complimentary Nights at Four Seasons Hotels & Resorts worldwide. Employee Recognition Program. Opportunities for Global Travel through Task Forces and Transfers. Access to Four Seasons global Training & Development programs. Schedule & Hours Full-time, permanent position. Five working days per week. Join Four Seasons Astir Palace Hotel Athens and become part of a passionate team dedicated to delivering world-class wellness experiences. If you are an inspiring hospitality leader with a strategic mindset, a passion for luxury wellness, and a commitment to operational excellence and talent development, we would love to hear from you.