Director of Strategic Sales

Job description

ABOUT ABRIDGE Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems. We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. THE ROLE We are looking for a highly motivated Director of Strategic Sales to join our dynamic team at Abridge. In this role, you will have the unique opportunity to drive new customer bookings, expand pilot opportunities, and articulate the value of Abridge solutions to healthcare executives and clinicians. With your extensive experience in consultative selling, knowledge of large healthcare systems, and exceptional communication skills, you will play a pivotal role in our rapid growth and establish Abridge as a leading innovator in generative AI applications for healthcare. WHAT YOU’LL DO - Drive booking for net new customers and expansion of pilot opportunities - Articulate value of Abridge solution and technology to Health Systems executives and clinicians - Develop pipeline within an assigned region to penetrate new accounts and create opportunities for Abridge solutions - Work with health systems to define success criteria for initial Abridge usage and convert pilots into long-term customer agreements - Execute recommended activities with prospective customers in alignment with the sales process to advance evaluation of Abridge solutions and drive opportunities to closure - Build relationships with key decision makers and C-Level executives within IDNs and work directly with Physicians and Physician Services executives - Develop account plans to fully deploy Abridge solutions by working with customers to build roadmaps for future expansion - Work cross-functionally with relevant team members including product, implementations, support, legal, and marketing to enable customer success - Proactively develops and expands network of relationships to generate opportunities - Serve as an ambassador for Abridge in representing the company and our thoughtful approach to generative AI uses in healthcare environments WHAT YOU’LL BRING - 10+ years direct sales experience in Healthcare SaaS and technology solutions - Evidence of success in roles focused on new customer acquisition - Tech-forward experience when it comes to learning new internal tools (Slack, Google Suite, Notion, Figma) - Experience selling to Integrated Delivery Networks and Enterprise Health Systems - Demonstrated track record of consultative selling ability at C-suite level - Previous responsibility with 7 figure contracts and multi-million dollar quotas - Proven track record of consistent new business growth and relationship development - Strong executive-level negotiation skills including contract and business terms - Ability to communicate and influence at all organizational levels - Strong interpersonal, time management, and presentation skills - Ability to travel within the assigned territory to support sales objectives LOCATION: This team member must reside in CA or TX. WHY WORK AT ABRIDGE? At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month. Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business. Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients. We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life. If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you. HOW WE TAKE CARE OF ABRIDGERS: - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families. - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA. - Paid Parental Leave: Generous paid parental leave for all full-time employees. - Family Forming Benefits: Resources and financial support to help you build your family. - 401(k) Matching: Contribution matching to help invest in your future. - Personal Device Allowance: Tax free funds for personal device usage. - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits. - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more. - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals. - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment. - Compensation and Equity: Competitive compensation and equity grants for full time employees. - ... and much more! EQUAL OPPORTUNITY EMPLOYER Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process. STAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions.