Director of Student Success – Future Opportunities at aviationinstituteofmaintenance | AI Job Board

Job description

Training Tomorrow's Technicians to Become Skilled, Employable and Essential. 

About Us  - Big Changes, Better Benefits - Join us today!

The Aviation Institute of Maintenance (AIM), established in 1969, is a premier institution dedicated to advancing the field of aviation maintenance through exceptional education and training. With 15 campuses nationwide, AIM is a cornerstone in the aviation industry, accounting for 20% of all students attending FAA-certified Airframe & Powerplant (A&P) schools across the country. Each year, AIM proudly contributes to the graduation of nearly one in four certified aircraft technicians in America.

At AIM, you'll become part of a dynamic team of educators and leaders, all united by a shared commitment to delivering top-notch training and ensuring student success. We are passionate about equipping the next generation of aircraft technicians with the skills and knowledge needed to excel in the aviation industry. If you are eager to make a meaningful impact and help shape the future of aviation maintenance, AIM offers a rewarding environment where your contributions will truly matter.

Director of Student Success – Future Opportunities

Location: 420 Whitney Pl, Fremont, CA 94539

Schedule: 2 Days 9 - 6; 2 Days 10 - 7; Friday 8 - 5

Compensation: $80,000 to $95,000

Are you a strategic, student-center leader who is passionate about helping students achieve life-changing results?

Are you a hands-on leader who thrives in a performance-drive environment?

If so, we would love to hear from you!

We are building up a talent pool for future Director of Student Success opportunities.

About the Role

The Director of Student Success is critical to ensuring our students are supported, engaged, and successful from enrollment through graduation and into meaningful employment. In this role, you will lead across Student Services and Career Services, aligning teams, systems, and strategies to drive measurable outcomes in retention, certification, graduation, and job placement.

Key Responsibilities

Lead the Full Student Lifecycle

Design and lead campus-wide retention and persistence strategies

Partner closely with academic leadership to identify at-risk students and implement timely interventions

Ensure students stay on track to meet academic, FAA certification, and graduation milestones

Drive Certification and Graduation Success

Oversee processes tied to FAA certification readiness, testing milestones, as well as accurate scheduling, follow-up, and reporting of FAA written exams and related requirements

Lead graduation preparation activities, including exit interviews, completion reviews, and transition planning

Oversee Career Readiness and Graduate Placement

Lead strategies focused on job readiness, professionalism, and placement outcomes, including ensuring that students and graduates receive high-quality coaching

Build and maintain strong relationships with employers and industry partners

Lead, Develop, and Inspire Teams

Directly supervise student services and career services staff

Coach, mentor, and develop team members while fostering accountability and collaboration

Promote a unified culture that emphasizes proactive support and measurable outcomes

Support onboarding and training of new staff

Use Data to Drive Decisions

Monitor retention, certification, graduation, and placement data on a weekly, monthly, and quarterly basis

Analyze trends, identify risks, and implement improvement strategies

Ensure accurate documentation and reporting in student information systems and dashboards

Maintain compliance with all applicable institutional, regulatory and reporting requirements

Engage with the Campus Community

Represent student success during new student orientation and campus events

Lead or support career fairs, employer engagement events, certification readiness sessions, and commencement activities

Participate in program advisory committee meetings

Qualifications

Education

Associate's degree

Bachelor's or master's degree preferred

Experience

5+ years of experience in student services, career services, human resources, recruiting, or a related student-support field

Proven success in a performance-driven environment with documented measurable outcomes

Experience leading teams and managing performance

Skills

Strong analytical and organizational skills with the ability to interpret data and drive action

Student-focused mindset with a commitment to service excellence

Proficient with Microsoft Office and willing to learn new systems

A positive, team-oriented approach and willingness to work outside regular business hours and travel locally or overnight as needed

Benefits

We are proud to offer a competitive compensation package that supports your personal and professional well-being. Full-time employees are eligible for the following benefits:

401(k) with company match

Comprehensive health, dental, and vision insurance

Life insurance options

Paid parental leave

Paid time off (PTO) to promote work-life balance

Tuition reimbursement for continued education

Employee Assistance Program (EAP) for personal and professional support

We are committed to fostering a workplace that values integrity, growth, and student success.

AIM is a proud equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by applicable law. We believe that a diverse workforce contributes to the success of our company and are dedicated to fostering a culture of respect, equity, and inclusion.