Director of Treasury - UK Client Treasury

Job description

Director of Treasury – UK Client Treasury The Opportunity We are seeking an experienced and commercially focused Director of Treasury to lead the UK Occupier Client Treasury function supporting the Colliers Global Occupier Services platform. This is a strategic leadership role responsible for the governance, performance and continuous improvement of client treasury operations across a significant portfolio of occupier accounts. The role will ensure the effective management of client funds, banking structures, cash forecasting, payment operations, controls, compliance and treasury risk management on behalf of our clients. Working closely with Head of Treasury Service and Global Occupier Services leadership, account teams, finance leaders and key client stakeholders, the Director of Treasury will provide strategic direction, operational oversight and treasury expertise while ensuring best-in-class service delivery, regulatory compliance and risk management. The successful candidate will play a critical role in supporting the growth of the Occupier Services business, enhancing treasury capabilities and reinforcing our reputation as a trusted advisor to some of the world's leading corporate occupiers. Key Responsibilities Treasury Leadership & Strategy Lead the development of the UK Occupier Client Treasury function, ensuring alignment with Global Occupier Services objectives and client requirements. Define and implement the strategic roadmap for treasury operations, controls, technology and service delivery. Provide leadership and guidance to treasury managers and specialists, fostering a high-performance and client-focused culture. Partner with UK and Global leadership teams to support business growth, client retention and new client onboarding. Act as the senior treasury advisor for occupier clients and internal stakeholders. Client Funds Management Oversee the management of client monies held across a wide range of occupier accounts. Ensure all client funds are managed in accordance with contractual obligations, regulatory requirements and best practice. Maintain robust controls over bank account structures, authorisations and cash movements. Monitor liquidity requirements across client portfolios and ensure operational funding obligations are met. Drive optimisation of cash management processes while maintaining strong governance standards. Treasury Operations & Payments Provide oversight of high-volume payment and receivables operations supporting occupier clients. Ensure efficient and controlled processing of supplier payments, landlord payments, tax obligations and other disbursements. Establish and monitor Treasury Service Level Agreements (SLAs) and operational performance metrics. Lead operational resilience planning for treasury processes and banking infrastructure. Ensure treasury operations support evolving client and business requirements. Banking & Relationship Management Manage relationships with banking partners supporting UK Client Treasury activities. Lead the establishment, rationalisation and governance of client bank account structures. Support banking due diligence and onboarding requirements for new client mandates. Oversee banking service reviews, fee analysis and service optimisation initiatives. Collaborate with global treasury counterparts on strategic banking initiatives and technology solutions. Cash Forecasting & Liquidity Management Develop and enhance short, medium and long-term client cash forecasting capabilities. Ensure appropriate liquidity management practices are in place across client portfolios. Provide actionable insights to account leadership teams regarding cash positions and funding requirements. Improve forecasting accuracy through reporting automation and enhanced data analytics. Support strategic decision-making through comprehensive treasury reporting and analysis. Treasury Risk Management Identify, assess and manage treasury-related risks across client operations, including: Liquidity risk Operational risk Counterparty and banking risk Payment fraud and cyber risk Regulatory and compliance risk Ensure robust segregation of duties and treasury control frameworks are maintained. Lead treasury governance reviews and control enhancement programmes. Support enterprise risk management initiatives relevant to client treasury activities. Governance, Compliance & Controls Ensure treasury activities comply with all client contractual obligations, internal policies and regulatory requirements. Maintain strong governance frameworks for client money management and treasury operations. Support internal and external audits relating to treasury activities. Ensure treasury policies, procedures and control documentation remain current and fit for purpose. Deliver executive-level reporting on treasury performance, risk and compliance matters. Stakeholder & Client Management Build trusted relationships with senior client contacts and act as an ambassador for the Treasury function. Partner with Account Directors, Client Finance teams, Lease Administration, Facilities Management and Procurement teams. Provide treasury expertise during client bids, transitions and account expansions. Present treasury strategies, performance updates and risk assessments to senior stakeholders. Collaborate closely with Global Occupier Services and Corporate Finance leadership teams. Technology & Transformation Drive treasury transformation initiatives across systems, controls and reporting platforms. Identify opportunities for automation, digitisation and process simplification. Lead treasury-related system implementations and enhancements. Leverage data analytics and technology to improve visibility, accuracy and control. Champion continuous improvement and innovation across the Client Treasury function. About You You are a highly credible treasury leader with extensive experience managing complex treasury operations in a client-focused environment. You combine strong technical treasury knowledge with exceptional leadership and stakeholder management skills. You are comfortable operating at both a strategic and operational level and have a proven track record of building high-performing teams while delivering excellent client outcomes. You thrive in a fast-paced professional services environment and enjoy solving complex problems, influencing stakeholders and driving operational excellence. Qualifications & Experience Essential Significant treasury leadership experience within corporate real estate, outsourcing, professional services, banking or a related industry. Extensive experience managing client funds, treasury operations and cash management activities. Proven experience leading treasury teams and developing talent. Strong understanding of treasury controls, governance frameworks and operational risk management. Experience managing banking relationships and payment infrastructures. Demonstrable experience in cash flow forecasting, liquidity management and treasury reporting. Strong analytical, financial modelling and problem-solving skills. Excellent communication and stakeholder management capabilities. Ability to influence senior executives, clients and business leaders. Desirable Qualified Accountant (ACA, ACCA or CIMA) and/or ACT qualification (AMCT/CMCT/FFCT). Experience within commercial real estate, occupier services, facilities management or outsourcing sectors. Experience managing treasury activities across multiple clients and jurisdictions. Knowledge of client money regulations and trust account structures. Experience leading treasury transformation, automation or technology programmes. Exposure to multinational treasury environments and global service delivery models. What We Offer Opportunity to lead and shape a critical function within a growing Global Occupier Services platform. Exposure to major multinational occupier clients and complex treasury environments. Collaborative, entrepreneurial and inclusive culture. Competitive salary and performance-based bonus. Comprehensive benefits package. Flexible and hybrid working arrangements. Professional development and leadership opportunities. Career progression within a global organisation. Please tell us what would help you take part and give enough practical detail for us to arrange it. We will handle your request confidentially, and it will not affect how you are assessed. We make reasonable adjustments in line with the Equality Act 2010. At Colliers, we empower people to perform at their best. As a Disability Confident Employer, we want every candidate to feel welcome. If anything would help you take part in our process, such as extra time or rest breaks, step-free access, or a different interview format, please tell us in your application. You are not expected to share a diagnosis or medical history. Colliers is proud to be an equal opportunities employer. We do not discriminate based on age; disability; gender; gender reassignment; marriage and civil partnership; pregnancy and maternity; race (including colour, nationality and ethnic or national origins); religion or belief; sex; or sexual orientation. We also value diverse experience and neurodiversity. Colliers is a leading commercial real estate services company, providing a full range of services to real estate occupiers, developers and investors on a local, national and international basis. Services include brokerage sales and leasing (landlord and tenant representation), real estate management, valuation, consulting, project management, project marketing and research. We provide our services across the core sectors (office, industrial, retail and hotel) as well as many specialised property types. The UK business is headquartered in London, with over 1300 specialists throughout 16 offices across the UK and Ireland.