Director, Operations, AI Data Centre

Job description

Req Id: 432670 Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day. We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms what’s possible, you belong on #TeamBell. On the Bell Business Markets team, you’ll be a vital part of making innovation happen for enterprise-scale customers. You’ll deliver advanced solutions in areas such as IoT, Mobility/5G, Cloud, Cyber Security, Voice, Collaboration & Contact Centre and Internet & Private Networks. At Bell, your skills and expertise will help set us apart as we continue to be the leading provider of digital connections and next generation services to businesses and governments. Summary At Bell, we do more than build world-class networks. We build the infrastructure that powers Canada's digital future. Bell AI Fabric is creating the next generation of hyperscale AI infrastructure across Canada. We are seeking a highly experienced Director, Operations to lead our Regina AI Data Centre, ensuring the safe, secure, and reliable operation of one of Canada's most advanced AI computing facilities. Reporting to the senior AI Fabric Operations leadership team, the Director is accountable for all aspects of site operations, including critical facility infrastructure, customer service delivery, security, maintenance, regulatory compliance, operational governance, vendor management, workforce leadership, and financial performance. This role will serve as the senior operational authority for the Regina campus and play a key role in delivering industry-leading service reliability and customer experience. Key Responsibilities Lead all day-to-day operations of a 24x7 mission-critical data centre environment. Ensure operational excellence across electrical, mechanical, cooling, backup power, security, and building systems. Drive safety, compliance, operational readiness, risk management, and governance programs. Develop and lead high-performing operations teams while fostering a culture of accountability and continuous improvement. Manage customer relationships, service delivery commitments, operational reviews, and executive escalations. Oversee maintenance programs, incident response, change management, and business continuity planning. Lead vendor performance, contract compliance, and strategic supplier management initiatives. Manage operating budgets, lifecycle planning, and cost optimization initiatives. Support commissioning, growth, and expansion activities across the Regina campus. Critical Qualifications Bachelor's degree in Engineering, Engineering Technology, Facilities Management, Operations Management, or a related discipline. 15+ years of progressive leadership experience within data centres, telecommunications, utility operations, industrial facilities, or other mission-critical environments. Demonstrated experience leading large-scale critical infrastructure operations. Strong knowledge of power distribution systems, generators, UPS systems, cooling infrastructure, building automation systems, reliability programs, and operational risk management. Proven ability to lead multidisciplinary teams and external service providers. Exceptional leadership, communication, stakeholder management, and decision-making skills. Professional Engineering designation (P.Eng.) considered an asset. Preferred Experience Hyperscale data centre operations. AI, cloud, or colocation environments. Critical facilities commissioning and operational readiness programs. Physical security technologies including enterprise access control and integrated security platforms. Customer-facing operations with enterprise or hyperscale clients. What's in it for you? Lead one of Canada's flagship AI infrastructure facilities. Influence the operational strategy of Bell's rapidly growing AI Fabric platform. Work alongside industry-leading experts in critical infrastructure and hyperscale operations. Competitive compensation package, incentive program, comprehensive benefits, and career development opportunities. Be part of a team building the foundation for Canada's AI economy. Adequate knowledge of French is required for positions in Quebec. Additional Information: Position Type: Management Job Status: Regular - Full Time Job Location: Canada : Saskatchewan : Regina Work Arrangement: Hybrid Application Deadline: 09/30/2026 For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs. Please apply directly online to be considered for this role. Applications through email will not be accepted. We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners. At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong. Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us. Artificial intelligence may be used to assess parts of your application. Please review our privacy policy ( see Phenom for details ) to learn more about how we collect, use, and disclose your personal information. Created: Canada, SK, Regina Bell, one of Canada's Top 100 Employers.