Director, Operations - Pharm Ops

Job Description At our company, we aspire to be the premier research-intensive biopharmaceutical company, using the power of leading-edge science to save and improve lives around the world. We are at the forefront of research to deliver innovative health solutions that advance the prevention and treatment of diseases in people and animals. Join a purpose-built, agile small molecule manufacturing site where your work will help bring important medicines to patients in the U.S. This facility is designed to move quickly and reliably, receiving technology transfers from commercialization sites and fast-following into production with a focus on quality, safety, and operational excellence. At our site, you’ll be part of a team committed to creating a safe, environmentally responsible, and compliant workplace where people can do their best work. We are building deep small molecule expertise in the U.S., and we want team members who are excited to grow their skills, help improve how we operate, and contribute to a site positioned for future growth. Reports To: Site Ops Lead Job Purpose: The Director, IPT Leader, Pharm Ops provides leadership, technical and operational expertise to the Integrated Process Team (IPT) supporting the Pharmaceutical Operations manufacturing value stream at the Elkton, VA site. This role is accountable for shaping the future operating model for our new small molecule pharmaceutical manufacturing facility, including project and site readiness, organizational design, and the establishment of operating rhythms, governance, IPT culture, Ways of Working, and performance standards. In the early project phases, the incumbent will lead strategic and tactical planning, cross-functional coordination, and project management activities required to support successful site build-out and operational ramp-up. As the site matures, the role will transition into full IPT leadership, accountable for safe, compliant, reliable, and efficient pharmaceutical operations, delivery performance, continuous improvement, stewardship, and people development. The incumbent serves as a member of the site leadership team and ensures alignment of site priorities with divisional and company strategies. Primary Responsibilities: Site Leadership and Strategy Serve as a member of the Site Leadership Team and help align IPT priorities with site and company strategy. Provide direction to establish tactical and strategic plans that support Pharm Ops ramp-up and long-term operational success. Partner across the site and with above-site teams to ensure strong coordination, decision-making, and execution. Represent the IPT and the site as needed with internal stakeholders and external partners. Future-State Operating Model and Ramp-Up Lead the development of the future-state operating model for Pharm Ops at Elkton, VA. Support site start-up, ramp-up, and operational readiness activities through project leadership and cross-functional coordination. Help define organizational structure, organizational culture, operating rhythms, governance, and capability needs for the evolving site. Ensure readiness plans, risk assessments, and implementation plans are developed and executed effectively. Operations Excellence and Delivery Ensure safe, compliant, reliable, and right-first-time pharmaceutical operations in support of production and supply objectives. Lead operational reviews and daily management routines to maintain visibility to performance, issues, and priorities. Drive structured problem solving and the use of performance metrics to identify trends, action plans, and opportunities for improvement. Support production planning, resource deployment, and issue resolution to meet site objectives. Promote lean thinking and continuous improvement to improve flow, throughput, right-first-time performance, and operational stability. Financial Stewardship Support and/or own budget planning and financial stewardship for the IPT, including operating and capital spend. Partner with site leadership to identify opportunities for productivity, efficiency, and cost improvement. Ensure resources are allocated effectively to support current and future business needs. Quality and Safety Stewardship Promote a strong quality culture and support a state of permanent inspection readiness. Ensure cGMP compliance and effective management of deviations, investigations, and corrective actions. Partner with Quality, EHS, Engineering, Technical, and Supply Chain teams to support site priorities and maintain strong compliance standards. Ensure appropriate training, documentation, and change management practices are in place to support safe and compliant operations. Champion a strong safety culture and support risk management activities across the IPT. People Leadership Lead, coach, and develop a team of leaders and contributors to build a high-performing organization. Foster a culture of accountability, collaboration, empowerment, and continuous learning. Support talent development, succession planning, and ongoing skill-building within the IPT. Communicate clearly and regularly to align the team around priorities, expectations, and performance. Minimum Required Education, Experience: Bachelor’s degree in Chemistry, Chemical Engineering, Pharmaceutical Sciences, Engineering, or a related scientific/technical discipline. 10+ years of relevant experience in pharmaceutical, biotechnology or other regulated manufacturing environments. Leadership experience in one or more of the following areas: Manufacturing, Technical Operations, Quality Operations, Engineering, and/or Production Planning. Experience leading teams with direct and indirect reports. Strong knowledge of cGMP, quality systems, regulatory readiness, and safety/environmental practices. Demonstrated experience with operational planning, project leadership, or site ramp-up/start-up activities. Proven ability to lead in complex environments and manage multiple priorities across functions. Strong business acumen and experience with financial stewardship and resource planning. Experience applying Lean Six Sigma, continuous improvement, and structured problem-solving tools. Effective communication, coaching, and change leadership skills. Preferred Qualifications: Master’s degree in Science, Engineering, Business, or a related discipline. Experience in small molecule pharmaceutical manufacturing or oral solid dose operations. Prior experience supporting a manufacturing site start-up, transformation, or ramp-up. Experience developing future-state operating models, organizational structures, or operational governance systems. Lean Six Sigma certification or deep practical application of Lean tools. Experience in a highly matrixed global manufacturing environment. Demonstrated success in talent development, employee engagement, and succession planning. Experience with capacity planning, capital planning, supply planning, and S&OP. Familiarity with inspection readiness, deviation management, and broader quality systems in a regulated environment. This is a unique opportunity to help define and lead the future of a growing small molecule site from the ground up. You’ll have the chance to influence how the site operates, build a strong team, and contribute to the delivery of high-quality medicines for patients around the world. If you are a strategic leader with deep operational experience, a passion for developing teams, and a strong commitment to quality and excellence, we encourage you to apply. #ELKVACOE Required Skills: Adaptability, Adaptability, Biopharmaceutical Industry, Business Acumen, Business Agility, Data Analysis, Decision Making, DP Operations, Financial Budgeting, GMP Compliance, Lean Manufacturing, Manufacturing Quality Control, Manufacturing Support, Operational Excellence, Organizational Culture, People Leadership, Process Optimization, Production Management, Production Planning, Production Scheduling, Project Leadership, Project Management, Regulatory Compliance, Results-Oriented, Small Molecule Synthesis {+ 2 more} Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement​ We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts The salary range for this role is $173,200.00 - $272,600.00 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at . You can apply for this role through (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting. San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: Domestic/International VISA Sponsorship: Yes Travel Requirements: 10% Flexible Work Arrangements: Not Applicable Shift: Not Indicated Valid Driving License: No Hazardous Material(s): n/a Job Posting End Date: 08/21/2026 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.