Director, Product Management

Job description

About Us Prokeep is an Order Engine on a mission to empower distributors to win by turning every customer interaction into an order opportunity. Trusted by 8,000+ distributor locations and 40,000+ users, Prokeep makes it easy for over 3 million contractors, technicians, plumbers, electricians, mechanics, and other skilled professionals to order parts, troubleshoot issues, and generally, get what they need and get on with their day. Built for the $100+ billion distribution market, Prokeep eliminates missed opportunities caused by busy phone lines, scattered customer data, and passive sales habits. By centralizing communication and enabling proactive outreach, we help teams take more orders from any channel and get more orders by driving demand—fuelingΩ growth, stronger relationships, and greater impact across the supply chain. Having recently secured a $25M Series A investment, we’re poised for rapid growth and innovation. If you're passionate about tackling complex challenges in a collaborative, fast-paced environment while contributing to an often-overlooked yet vital sector of the economy, we’d love to have you on board. Let’s shape the future together—one order at a time! Prokeep Values Build Together. – Collaboration, camaraderie, and customer-focus are core to how we collectively work and win. Own It. – Persistence and personal growth drive the results - and the rewards! - that we can all enjoy. Be Humble. Be Human. – Respect and authenticity allow us to build meaningful and lasting relationships. Have Fun! – Positivity, perseverance, and a bit of laughter all allow us to make an impact while enjoying the rollercoaster! YOUR MISSION We're looking for a Director, Product Management to lead execution on high-impact products that drive company-wide growth. Our CPO sets the vision — you'll turn it into a roadmap, own it, and drive it forward yourself alongside a small team of PMs and designers. This is a hands-on, player-coach role. You'll spend the large majority of your time in the work — talking to customers, shaping strategy, and shipping — not running a management layer. If you're looking for a role that's primarily meetings and oversight, this isn't it. If you want to own outcomes and build a team around your own example, it is. KEY RESPONSIBILITIES Strategy Execution - Translate the CPO's product vision and growth objectives into clear, functional execution strategies that drive customer impact - Own the company roadmap and determine what product or feature to build and when to build it - Provide medium-term planning to ensure alignment between day-to-day product decisions and long-term company strategy - Drive cross-functional coordination across product, design, engineering, marketing, operations, and customer success - Act as the counterpart to the Engineering Leader Team Leadership & Culture - Lead a small team as a player-coach, carrying your own product workstreams while coaching others to sharpen their skills and grow their careers - Coach in the workflow, minimizing separate management overhead - Foster a product culture grounded in ownership, impact, measurement, and collaboration - Champion an outcome-based product development approach focused on solving real customer problems - Ensure your team members are motivated, supported, and continuously growing in their roles Operational - Ensure the roadmap stays grounded in customer insight, data, and market dynamics - Personally own product workstreams, not just oversee them — ensuring progress on all initiatives and leading by example - Build and refine product development processes and systems in partnership with engineering leadership - Play the Sr. PM role within specific swim lanes, leading by example while delegating other workstreams to your team - Help ensure scalable, repeatable processes are in place for prioritization, execution, and measurement QUALIFICATIONS - 8–10+ years in product roles, ideally at a fast-growing SaaS or technology company - 2+ years managing product managers and designers - Experience owning and shipping multiple successful products at scale — not just features - Comfortable taking strategic direction and independently translating it into an executable roadmap - A track record of hands-on ownership — you'd rather be building the thing than managing the people building it - Experience influencing or leading cross-functional partners, even if not through formal authority PREFERRED QUALIFICATIONS - Early employee at a high-growth startup - Familiarity with general manager structures and outcome-based accountability - Experience in wholesale distribution or the trades Why Prokeep? At Prokeep, we offer a dynamic, passionate, and collaborative work environment where innovation thrives. Here’s what you can expect: - Competitive Compensation:Reflecting your expertise and impact. - Equity Package: Your success is our success—share in the growth you’ll help create. - Comprehensive Benefits: Health, dental, vision, life, short & long-term disability, 401(k), and employee assistance program (EAP). - Flexible PTO: Recharge and refocus with the flexibility to manage your time with no preset limits - Continuous Growth: Yearly education stipend to support your professional development.