Director, Professional Services

Job description

Driven to be the Best People. Performance. Purpose. At Avis Budget Group, we’re driven to be the best vehicle rental company in the world, together. Our 25,000 employees raise the bar every day, bringing different perspectives, taking ownership, and leading with integrity. We’re defining the future of mobility with safe, sustainable solutions that move people, businesses, and communities forward. The Director of Procurement, Professional Services is responsible for developing and executing enterprise-wide sourcing strategies for professional services categories, including management consulting, technology, customer experience (CX) services, business process outsourcing (BPO), IT contingent labor, marketing services, and select software spend. This role partners with executive business stakeholders to drive financial value creation, improve supplier performance, mitigate risk, and drive measurable value through strategic sourcing, commercial negotiations, and supplier relationship management. The Director will serve as a trusted advisor to senior leadership, ensuring procurement is aligned with business objectives, innovation initiatives, operational requirements, and financial goals. What You'll Do: Strategic Sourcing Leadership Establish multi-year sourcing roadmaps aligned with enterprise business priorities and cost management objectives. Identify, align, and drive value creation opportunities through levers including (but not limited to) volume consolidation leverage, demand management, and specification optimization developing and leveraging key procurement tools including RFPs, negotiation playbooks. Drive procurement involvement early in business planning and vendor selection processes. Professional Services Category Management Manage sourcing strategies and supplier portfolios for categories such as: Management consulting Customer experience and customer support services Business process outsourcing (BPO) Digital transformation services IT consulting and systems integration Legal and specialized professional services IT Contingent workforce and staff augmentation Financial Value Creation Deliver annual procurement savings, cost avoidance, and value realization targets. Build total cost of ownership models and business cases supporting sourcing decisions. Develop spend analytics and market intelligence to guide procurement strategy. Support budgeting and forecasting processes through category expertise and supplier insights. Supplier Relationship Management Develop and maintain executive-level relationships with strategic suppliers. Establish supplier performance management frameworks, scorecards, and governance models. Conduct business reviews with key suppliers to assess performance, innovation, and value delivery. Identify opportunities to improve supplier competitiveness and service effectiveness. Risk Management & Governance Ensure supplier agreements comply with corporate policies, legal requirements, cybersecurity standards, and regulatory obligations. Partner with Legal, Compliance, Information Security, and Risk Management teams to mitigate supplier risks. Implement procurement governance processes that enhance control and transparency across third-party spend. Leadership & Team Development Director, mentor, and develop a high-performing procurement team. Foster a culture of accountability, customer service, continuous improvement, and strategic thinking. Establish performance objectives and career development plans for team members. Champion procurement best practices and change management initiatives throughout the organization. Stakeholder Management Partner with senior level stakeholders in Transformation, IT & Technology, Customer Experience. Support strategic technology initiatives, digital transformation programs, and enterprise projects. Influence purchasing decisions through market intelligence and procurement expertise. Communicate sourcing results, supplier performance, and savings achievements to senior leadership. Perks You’ll Get: Access to Medical, Dental, Vision, Life and Disability insurance Eligible to elect other voluntary benefits including: Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, and additional life insurance coverages 401(k) Retirement Plan with company matched contributions Full training to learn the business and enhance professional skills Employee discounts, including discounted prices on the purchase of Avis/Budget cars Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more What We're Looking For: Bachelor's degree in Business, Finance, Supply Chain, Procurement, Economics, or related discipline. 10+ years of progressive procurement and strategic sourcing experience. 5+ years of leadership experience managing procurement teams. Significant experience sourcing and negotiating professional services, consulting, and SaaS agreements. Proven track record delivering substantial cost savings, contract optimization, and supplier performance improvements. Strong negotiation and contract management expertise. Experience leading complex, cross-functional sourcing initiatives with executive stakeholder engagement. Advanced analytical and financial modeling capabilities. The annual starting salary for this position is between $$180,000 - $220,000 annually. Factors that may affect starting pay within this range include geography/market, skills, education, experience, and other qualifications of the successful candidate. Who We Are: Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group. Parsippany New Jersey United States of America