Director, Program Management

Job description

We are seeking an experienced, driven, and collaborative **Director of Program Management** to lead the execution of complex, cross-functional client programs in the development and GMP manufacturing of cell and gene therapies. This leader will be responsible for driving program success across multiple client engagements and ensuring alignment with strategic and operational goals. This role requires deep understanding of GMP operations, program and stakeholder management, and the ability to lead both internal teams and external clients with clarity, confidence, and accountability. ### Responsibilities - Lead and oversee multiple complex, cross-functional client programs from contract award through closure, ensuring on-time, on-budget, and on-scope delivery. - Own the client relationship for assigned programs; serve as the main point of contact and ensure program health, transparency, and trust with both internal and external stakeholders. - Develop and maintain program documentation, including charters, timelines, risk registers, change orders, budgets, meeting minutes, and stakeholder reports. - Drive strategic alignment between program objectives and broader business goals; contribute to long-term planning, client development, and organizational strategy. - Collaborate cross-functionally with Process & Analytical Development, Quality, GMP Manufacturing, Supply Chain, Facilities, Engineering, Quality Control and Regulatory to deliver program milestones. - Identify and manage program risks through proactive mitigation planning and structured risk management frameworks. - Track and report on key performance indicators (KPIs), such as delivery timelines, client satisfaction, quality metrics, and budget adherence. - Lead program steering committees and governance forums; prepare executive-level presentations and reports for internal and client leadership. - Contribute to the development of scalable PMO tools and frameworks, including Smartsheet dashboards, process maps, and templates. - Champion process improvements, lead root-cause analyses for program deviations, and contribute to organizational learning and maturity. ### Qualifications - BA/BS degree in a relevant field required; advanced degree (MS, MBA, PhD) is a plus. - 10+ years of program or project management experience in life sciences, with at least 5 years leading cross-functional programs in GMP manufacturing of cell, gene, or biologic therapies. - Proven ability to lead client-facing engagements, manage complex stakeholders, and resolve cross-functional conflicts. - 3+ years of people management experience, including direct reports and matrixed team leadership preferred. - Deep understanding of GMP principles and regulated development environments. - PMP certification or equivalent is preferred. - Strong knowledge of project management tools and systems, including Smartsheet, Microsoft Project, and PowerPoint. - Demonstrated financial acumen, including budget tracking and change order management. - Experience working in a matrixed, fast-paced, and early-stage environment is a plus. **Ideal Candidate Attributes:** - Strategic thinker with excellent execution discipline - Exceptional communicator and relationship builder - High emotional intelligence and leadership presence - Comfortable with ambiguity, change, and problem-solving - Passionate about improving human health through scientific innovation