Director, Quality & Regulatory

Who We’re Looking For - Reporting to the Chief Legal and Compliance Officer, MANSCAPED is seeking a Director, Quality & Regulatory responsible for ensuring that our products are safe, compliant with regulations, meet quality standards, and satisfy customer expectations. This role combines leadership in quality assurance, regulatory compliance, supplier quality, risk management, and continuous improvement

The MANSCAPED® Way - At MANSCAPED®, what we do matters – but how we do it matters more. We take ownership of our work, showing up with accountability and a commitment to quality at every level. We work as one team, guided by a belief to unite, never divide, and to lead with empathy in how we support and challenge one another. The best ideas win, and they come from keeping our egos in check and our standards high. We stay humble, open to learning, and willing to grow. We bring fun to the journey, because great work shouldn’t come at the expense of enjoying what you do. We stay nimble and innovative, always looking for smarter and better ways to get things done. Ball work is honest work, and that mindset shows up in everything we do, including our proud partnership with the Testicular Cancer Society and our commitment to raising awareness of the ball-busting disease.

Responsibilities: 

• Develop and execute our quality and regulatory strategy, set departmental goals, and manage the department's budget and expenses

• Lead, mentor, and develop the quality assurance and regulatory affairs team while fostering a culture of quality across the organization

• Report quality and compliance performance to executive leadership and partner cross-functionally with product development, marketing, legal, and customer experience teams

• Develop, implement, and maintain the QMS, including quality policies, procedures, and document control systems

• Ensure ongoing compliance with all relevant quality standards

• Define product quality standards, acceptance criteria, and reliability/durability testing requirements, and ensure products meet specifications

• Establish audit criteria for suppliers/contract manufacturers and oversee incoming, in-process, and finished goods quality, including review of statistical quality data and validation/verification activities

• Ensure domestic and international regulatory compliance for both wet goods and hard goods, interpreting new requirements and developing compliance strategies

• Maintain regulatory files and technical documentation, coordinate submissions, and monitor regulatory changes affecting products

• Lead product safety programs, ensure products meet safety standards, and manage safety certifications and third-party testing

• Investigate product safety complaints and participate in recall planning when necessary

• Develop supplier quality requirements, qualify and approve suppliers, and conduct supplier audits and performance evaluations

• Establish incoming inspection requirements, review supplier corrective actions, and partner with suppliers to resolve quality issues and drive improvement

• Participate in product development planning, review and approve specifications, and ensure quality is designed into new products

• Review product testing, approve production readiness, and support product launch activities

• Identify quality risks, conduct risk assessments, and develop mitigation plans

• Analyze customer complaints, investigate warranty issues, and develop corrective action plans while monitoring customer quality metrics to drive improved satisfaction

• Maintain department records and data, ensure retention requirements are met, and keep records inspection-ready

• Train relevant departments on regulatory requirements and ensure regulatory impacts are considered throughout product development

Qualifications:

• Bachelor’s degree in engineering, quality, manufacturing, regulatory affairs or related business field

• 10+ years of progressive experience in product quality and/or regulatory affairs for a consumer products brand with demonstrated ownership of QMS development, product safety programs, and domestic/international regulatory compliance

• Proven experience leading and developing quality assurance and/or regulatory affairs team members, including setting departmental goals, mentoring staff, and building a culture of quality

• Strong organizational and communication skills with proven ability to report quality and compliance performance to executive leadership and translate complex regulatory requirements into clear guidance for cross-functional teams

• Recent experience with consumer products required, including defining quality standards, overseeing product validation, and managing reliability and durability testing throughout the product development lifecycle

• Experience working with a global supplier base, establishing supplier quality requirements, auditing suppliers, evaluating performance, and driving continuous improvement

• Experience managing a departmental budget and operational expenses, with the business acumen to balance quality/compliance investment against organizational priorities and ris

MANSCAPED® Benefits

• Take time to find balance and rejuvenate your senses. Enjoy a generous 20 accrued vacation days per year to relax, travel, and spend quality time with your loved ones. We value your need for a healthy work-life balance

• Health comes first, always. We provide 40 hours of paid sick leave annually, ensuring you can take the time you need to recover 

• Your mental health matters. Take 3 paid mental health days to recharge and take care of your emotional well-being

• We offer 9 paid holidays throughout the year to give you the opportunity to celebrate important moments and take a break from work

• Some call it pet insurance, we call it Paws & Claws coverage. Our plan helps you take care of your furry family members, giving you peace of mind

• Our comprehensive life insurance, AD&D and long-term disability coverage provide financial security for you and your family in case of unexpected events

• Access comprehensive medical, dental, and vision insurance plans, along with Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA), ensuring you and your family are well-covered

• If you're facing life's challenges, our confidential Employee Assistance Program offers resources to help you navigate them

• Add a layer of protection from the unexpected costs of emergencies and unexpected illnesses. Enrollment in our accident and critical illness plans can provide financial support during the most difficult of times

• Let us take the guess work out of retirement planning with our employee 401(k) plan and company match

• We are a remote-first employer. You will receive a monthly utility allowance to help cover the costs of Wifi and phone usage

• Enjoy a generous discount on our products as part of our employee discount program, making holiday and birthday shopping a breeze

• Participate in our exciting wellness challenges designed to promote a healthy and active lifestyle. From step competitions to mindfulness sessions, join your colleagues in fun and motivating activities that boost your physical and mental well-being

• We support our families by offering paid parental leave to support you during a pivotal time in your life, adding to the family! 

• We like to cheer each other on. Our regular recognition initiatives ensure you are acknowledged for your hard work and achievements

• We encourage community involvement by offering one paid volunteer day per year, allowing you to support a cause that means the most to you

• We are a certified Great Place to Work, growing rapidly and offering incredible opportunities for advancement. Join us and be part of an exciting journey with a company that values its employees