Director, Research

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Director, Research – REMS Americas Role Purpose JLL’s Real Estate Management Services (REMS) business is looking to recruit a senior research leader and trusted advisor for the REMS platform across the Americas. The role will work with corporate occupier and investor clients on the real estate and workplace questions that matter most to their businesses, drawing on the full intelligence of the JLL Research platform to do so. This is a strategically commercial role that will suit a high achiever with a passion for the real estate services industry and a talent for turning research and insights into competitive advantage. The role will succeed not just by building new research from scratch, but by knowing what exists, knowing which questions it answers, and knowing how to tailor and deploy it with precision for clients and business partners across Property Management, Workplace Management, Portfolio Services and Consulting, and Project and Development Services. This role will report to the Head of REMS Research, Americas and will be US-based with close partnership across the global REMS Research and Industry Sectors Research teams. Key Accountabilities Serve as the primary research and insight partner for the REMS service lines — engaging clients, supporting business development, and bringing the most relevant and timely intelligence to bear on the questions that drive decisions. Leverage data and intelligence from across Research, REMS proprietary programs, and external sources to deliver insights that are differentiated, commercially grounded, and directly actionable for corporate occupier and investor clients. Lead client-facing research presentations and advisory conversations, translating complex market dynamics into clear narratives that support pitch, retention, and strategic account engagement across all REMS service lines. Partner with REMS service line leads, business development colleagues, and Marketing to embed research insights into go-to-market strategy, client proposals, and content programs that strengthen JLL’s brand in the REMS market. Represent the Americas REMS platform in global Research forums, contributing regional perspective to global programs and ensuring that global intelligence is applied effectively in client work. Identify emerging topics and white space where focused research can better define how the REMS market is evolving — including shifting occupier expectations, investor priorities, and future service requirements — and contribute to a forward-looking research agenda. Harness industry events, media opportunities, and global insight programs to position JLL as a thought leader in real estate services. Identify and apply AI-enabled tools across the research and client engagement workflow to drive improvements in quality, speed, and scale, helping shape these capabilities within the REMS Research platform. Desired Skills and Experience A deep and demonstrable understanding of the corporate real estate services industry, including facilities management, property management, workplace strategy, and lease and portfolio administration, or transferable experience from an adjacent sector, with the ability to act as a credible subject matter expert. A bias towards commercial impact, with a strong track record of using research and intelligence to support client engagement, business development, or strategic positioning. Strong analytical mindset, including comfort with proprietary data programs, survey research, market intelligence synthesis, and competitive positioning. An effective communicator with the ability to engage confidently with senior clients and stakeholders — including institutional investors and asset owners — and to translate complex findings into clear, action-oriented narratives. Advanced interpersonal and collaboration skills, with the ability to build effective working relationships across a global, matrixed organization spanning Research, Marketing, and multiple business lines. A global mindset with genuine curiosity about regional market differences and the ability to represent an Americas perspective in global research forums. Familiarity with AI-enabled research and productivity tools, with an appetite for experimentation and an understanding of how generative AI is reshaping research workflows and client engagement. This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Estimated compensation for this position: 128,600.00 – 164,000.00 USD per year This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location: On-site –Atlanta, GA, Chicago, IL, Los Angeles, CA If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here . Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Accepting applications on an ongoing basis until candidate identified.